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  • Mr. Rooter

    Professional, competent, and great service

    “NO MORE LEAKS - enough said. I tried to replace and solder copper pipe and fittings after discovering a leak. My ability to successfully solder the pieces and parts was a disaster. It leaked. I knew I was trying to do something that turned out to be beyond my ability so I called Mr. Rooter. They were very accommodating over the phone, seemed to understand my issue and had a service tech on site close to an hour later. The tech evaluated the situation, then he offered several options that he could use to get the job done.”

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  • Mr. Rooter

    professional and courteous

    “Tyler was professional and courteous on the phone during his review and explanation of the repair to be completed. Promised paperwork was received on a timely manner.”

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  • Mr. Rooter

    respectful, helpful and professional

    “My technician, Tim Stout, was respectful, helpful and professional.”

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  • Mr. Rooter

    Any supervisor would be thrilled to have such people working for him.

    “We had the opportunity to meet and get to know Eddie Hower, our Mr.Rooter Plumbing service professional, on the occasion of our food disposal backing up and the sink not draining. After a particularly thorough and aggressive refrigerator cleaning session my bride of 27 years had proceeded to dispatch the aged and inedible products in one mass immolation that overwhelmed our machine. Of course there was one valiant, but failed, attempt to remedy the situation involving a coat hanger. However, the writing was on the wall and it clearly stated, "seek professional assistance now!" Enter Eddie Hower. This 25 year old young man arrived precisely at the agreed-to scheduled time and presented a very clean, crisp, and professional appearance. He assured us the fix could be quick and simple. Unfortunately, it was neither. After snaking the offending pipe twice, water was still not draining properly. He scoped the line and that's when it was revealed that the obstruction was several feet long and many years in the making. A power flush was required and performed. Problem solved! Yes and no. After scoping again, he noticed that water was still standing in the line and requested an opportunity to crawl under the house and inspect the exterior condition of that section of plumbing. He surfaced with less than favorable news. Part of the drain line was actually angled up hill and had been leaking for a period of time. He even took photos to assist in his explanation. In my opinion, this action was far beyond the call to duty. We agreed that a complete rebuild of that section with the correct grading was appropriate and warranted. Eddie returned the next day (right on time, again!) and completed the project in good time and in such a way that I doubt we will require follow on action for years to come. His attention to detail was evident and highly appreciated. I told him so on several occasions. What a joy to come in contact with a young man of this caliber! Any supervisor would be thrilled to have such people working for him.”

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  • Mr. Rooter

    great service - caring tech

    “Tim Stout our service tech did a great job handling this over the weekend so we can do " business as usual" on Monday morning. Very knowledgeable and efficient. Price while not inexpensive was worthwhile for the service delivered.”

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  • Mr. Rooter

    Recommend this company without hesitation.

    “Courteous staff, prompt and very professional service. Employees discuss options for your benefit, covering risks as well as benefits. Recommend this company without hesitation.”

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