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Service was prompt and courteous. Mr. Evans was very friendly and professional!

My toilet had been erratic for awhile and then the handle broke. Mr. Rooter gave me an appointment for the very next morning; Spencer, the plumber, arrived right on time, immediately diagnosed the problem, and quickly and cheerfully …

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Wait time was reasonable. Christopher was my plumber. He was very respectful, easy to communicate with. Explained what needed to be done and gave me options. His quote was accurate and he solved the problem in a reasonable amount of time. I…

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I called on Sunday night and Christopher, was on site Monday morning. My review is more for him than Mr. Rooter since he was the one that really impressed me. Wow! What a nice man!!! He quickly diagnosed the problem and offered a cost …

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We have used Mr. Rooter several times now where I work and I have also used it several times at home. The staff is very helpful and friendly and I have always been very pleased with the service.

via Google

Excellent service. Highly qualified staff who are a pleasure to deal with.

Have been using Mr. Rooter of Berkeley for the past 20 years.

via Google

Fast service, friendly, fairly priced!

Mr. Rooter Plumbing in Oakland is my go-to plumbing service, and has been for many years. I have a home with original 100-year and 80-year plumbing and this family-run business has been able to handle a multitude of problems for me. They're…

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Big success. Scott Ferguson of Mr Rooter was prompt, friendly, thoughtful and good. Upstairs tub not draining in 100 year old house. Prior attempts to snake unsuccessfully as would go up vent. Scott checked the roof vent (not easily …

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I called Mr. Rooter on a Wednesday and told them my daughter put a My Little Pony doll down the toilet and clogged it. Mr. Rooter gave me an arrival time for that same day (1star). Chris the plumber who has over 23 years experience and the …

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These guys are the BEST!!! Our sewer clean out, actually both of them, were stopped up and there was raw sewage spilling in our yard. Mr. Rooter came to the rescue! I have used this company for 5 years, on the recommendation of our neighbor…

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The cold water pipe from our bathtub started leaking out onto the bathroom floor this past Sunday. We were in the middle of a bathroom remodel and this was an unexpected and extremely unwelcome surprise. Not to mention the timing was …

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Our kitchen garbage disposal/ sink had been leaking so we called Mr. Rooter Plumbing to send someone out. The lady who answered the phone was very friendly and helpful. It was easy to set up an appointment right away- and she also let me …

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I messed up and put some really hard stuff (basil stems) down the garbage disposal that jammed up the drain completely (not the GD; it worked). Tried the usual almost useless liquid (Drano); that didn't even touch the problem. So, even …

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Just want to update, that after several visits for different issues over the years that Mr. Rooter is still our go-to. We just had them come out for something that turned out to be extremely minor and they would not charge us. They …

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Yesterday we had a plumber try to clear our clogged sewer line without success, we finished up getting a referral to Mr. Rooter as it appeared the line needed to be hydro pressure cleaned which is a scary and expensive process and they …

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I had a recommendation to use Mr. Rooter from the company where I purchased a new gas fireplace, and have had an excellent experience from the estimator and the installer. Steve, who did the estimate for the gasline extension which was …

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Excellent work...a broken water main was the problem and they responded quickly and on time even though it was Xmas Eve and came again the day after Xmas...nice guys good work ...explained it well and came in on the exact estimate....

Would…

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We had a drain back up emergency and with all of the recent storming, every place I called was booked for at least the day or two. They were able to get a technician out to me same day and give me a very reasonable quote!

The technician (…

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Called and Sergio was here in under 20 minutes to replace a broken sump pump. Basement was flooding fast and he just came on over and took care of business. I will definitely call again when I have plumbing needs.

via Yelp

Just a quick shout out to Carl Searle who came out today to snake our shower. He was really nice and even gave us advice on how to fix the problem ourselves before he started work. I didn't give 5 stars because he didn't have the biokleen …

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Excellent, fast and professional service. Chris arrived on time (early truth be told), explained everything and even made sure to be careful around the landscaping. Very satisfied with their service overall.

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Long story short, Mr. Rooter SAVED ME A TON OF MONEY!!!!! I had a plumbing prob and called a company that gave me an estimate of $2300 to repair my problem. "Your pump is shot and this was done wrong" etc. This estimate was worth a second …

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I had a serious problem with the bathtub drain and old cast iron pipes. Chris from Mr. Rooter was absolutely wonderful and didn't leave (it was after 6:00 PM) until everything was properly fixed. Thank you Chris!

Eva Pardee-Russell

via Yelp

Woke up this morning to no hot water. Checked things and found the hot water heater was not working. I called Mr. Rooter and the office was very helpful in setting up a window for the service tech's visit. Ben showed up early and walked …

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Mr. Rooter saved our lives... well not really, but definitely helped us out when we were in a real bind. Our guest bathroom toilet sprung a leak today (Saturday) just as we had guests coming into town to visit. We called Mr. Rooter around …

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I contacted Mr. Rooter to do a camera inspection of my sewer lateral for a recent home purchase in Oakland. During the day of my appointment, a scheduling conflict arose on the part of the camera guy. To my surprise, the owner, Steve, came …

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Truly a family company. Steve and now his sons Scott and Spencer run a top-knotch shop that has been around (I found out) since 1924... they are personable, honorable, and you can not ask for a better group of people to look after your …

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Excellent service! I called this morning about a blocked kitchen drain and was given an appointment for tomorrow morning, which was OK since it was not an emergency. But then they called to let me know that Scott was nearby and had finished…

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We had used Mr. Rooter a few years back for a clogged kitchen sink and was impressed with their plastic booties that they slip over their shoes when they came in. Yes, it may seem like a small thing but it's nice that they think about these…

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Our slow draining bathroom sink finally stopped draining and after many attempts to unclog it we finally called Mr. Rooter. They sent a very knowledgable Spencer who unclogged the sink and even checked under the house for any problems. The …

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Called Mr. Rooter a little after 8 AM after seeing the van on the freeway. Was able to get an immediate appointment at 9:30 AM that same morning. Had been having issues with my garbage disposal and Jose came in and quickly fixed the …

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Water heater went out last night (Sunday, of course). The late night plumber was already booked so he said he'd have the office call me in the morning, which they did. They were there by 10am (Jose and a helper) and quickly suggested that …

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I have been a Mr. Rooter fan/customer for over 10 years and have been extremely happy with them! I can't believe I've never Yelped them before – I thought i had! They are a franchise, but the one in Berkeley on University is really more …

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Well, ditto on the thumbs up for Ben. Of course these things only happen on a Saturday night: you pull the plug in the upstairs bathtub and the next thing you know there's poo coming up from the downstairs toilet and tub like Old Faithful.

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Mr. Rooter was great!! Scott came to my house and was extremely polite and professional! They were on time and efficiently fixed our problem. After they fixed the clog, there was still a weird drip in the sink that Scott ended up on the …

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Prompt.

Courteous.

Discussed the problem and didn't make false promises.

Friendly.

Local (the technician lives in San Leandro and works in Berkeley).

Recommended by a plumber we trust.

Pricing was in line with the market for the job. We …

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I had an experience like David R...we had a back-up up on a Saturday night with sewage in our basement. A new young guy named Ben came out and cleared the line -even cleaning up the mess. He was new and didn't know he needed to scope the …

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I called about 2:30P and Jose called back within 5 minutes. He explained that he was on another job, but would call after completing the other job. He did so promptly and told me when he would arrive and he was on time. He went over the …

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It amazes me to see people whining about prices. If you are price sensitive, it's your right to shop around. It doesn't seem fair to slam a business just because you think they are expensive. If you only want to save money, take the time to…

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We use them for everything plumbing related since mid-2009. Wouldn't think about calling anyone else. They also helped us with our wall heater and water heater when the pilot light kept going out, and for our garbage disposal when it …

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I've been using Mr. Rooter for several years for all my plumbing needs...an wonderful local family business. Everyone who comes to my house is competent, professional, trustworthy, thorough, and takes pride in the job done, even going the …

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Spencer from Mr. Rooter came to my house and was very professional, knowledgeable, professional and quick. He is a stand up guy and I highly recommend him. Thanks Spencer!

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Quick service. Problem fixed within about 4 hour of the initial call. Spencer was very professional, courteous, and efficient. He explained everything he was about to do, and later informed us of the results. When he was done he noticed …

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I had been having trouble with my water pipes in my home for a long time and really dreaded the thought of having a plumber come over and give me the bad (and expensive) news. Steve, the owner came over and gave me a complete review of the …

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Amazing. My sink was backing up – no total emergency, but I had no IDEA what to do. I called Mr. Rooter – the initial phone call reception was not ideal. And my first follow up call by the plumber on call was awkward – but Spencer, my …

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Ok I will make this short and simple. Backed up toilets!!!!! Yuck!!!! I called Mr Rooter. Below is what happened.

1. Call... Answered by a friendly lady who told me about their services. I told them to send someone and she gave me a "time …

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ME: HELP!!!! HELP!!!

HIM: What?

ME: HEEELLLLLLLLLLLLLLLLLLLP!!!!!!!!!!!!!!!!!!!!!!!!!!!

HIM : What? Why do I have to get up? I'm watching The History Chan---

ME: OMIGODCOMEHERERIGHTNOWANDFUCKINGHELPMEBEFOREIDROWN!!!!!!!!!!!!!

It's a well …

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Courteous, professional, thorough. Did not try to sell me any extras. They came at the agreed time and did the job for the quoted price. I used them for clearing a sewer main, not any in-house plumbing, which I can do myself. I will use …

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As the plumber was leaving just now, I told him what great news the result of his estimate was, and laughingly added that I should put it in writing for him to clip onto his dashboard to see often – he agreed that it was rare for someone to…

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We had one of those "crisis" situations happen with sewage backing up into the tub and they were able to come out within hours and fix the problem efficiently and effectively. While I won't tell you it was "cheap" – services were reasonably…

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Steve and Sandy Fergeson are top notch professionals!

Their team always delivers outstanding service with a smile (and clean shoes too). They run their business with impeccable levels of integrity and honesty and are a great model for other…

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Polite, prompt, and meticulous. What's not to love?

Jorge was friendly, managed expectations well, and solved my problem quickly. I am definitely using these guys again.

via Yelp

We had a leaking toilet at the job and called Mr. Rooter. They said someone would be out within 2 hours. Their guys showed up in 20 minutes. The job was DONE in less than 2 hours! On top of that the guys adjusted another toilet (to conserve…

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If you have read any of my reviews you know how important service is to me.

When I lived in San Francisco, I had used plumbers a few times to unclog drains or replace garbage disposals – nothing too major. Each and every time it was a guy …

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