March 25th, 2008 It is with this letter, that I render the Highest of Commendations for your employee, Mr. Dan Carmichael - he is to be commended at the highest level possible. He visited my home in order to make necessary repairs, and I found him to be of the highest quality of professionalism, knowledgeable, and dedicated to his work. He was at my home in a timely manner and performed the necessary work efficiently and proficiently. [click here for more]
November 8th, 2007 I want to thank you for the excellent plumbing service which I was given from Reuben Boswell this week at my home. He was a gentleman, worked steady, and had very good suggestions. [click here for more] November 2nd, 2007 As I have previously commended you and your staff in previous letters, with also the Highest of Commendation in reference to my usual plumber, Mr. Dan Hawkins, another gentleman needs to be recognized with the Highest Level of Commmendation of which I hope you will take a moment from your own bust schedule to applaud him. [click here for more] September 1st, 2007 You have some great employees! We were extremely pleased with the professionalism and good nature of the crew who worked on our epipe project two weeks ago. It's not easy to have your plumbing worked on for a week, but the crew was pleasant, polite, efficient, and understanding. They found ways to minimize the inconveniences to us, and they were also considerate of our neighbors. [click here for more] August 16, 2006 I just wanted to let you know about the plumbing experience I had with your company last week! On Sunday, August 6th, we were having problems with our plumbing. My husband rented a snake and tried to clear out the blockage but to no avail. Looking in the phone book I called a plumbing firm. The person arrived and after working on our lines, he proceeded to let us know that the only way to fix our problem was to install a new drain line into our house to the tune of over $9,000.00. Of course we stated that that would be out of the question. He left us with a huge bill and water still not draining. Early the next morning, I called Mr. Rooter and was greeted by cheery Joyce. She dispatched Keith Buoy and the fun began! [click here for more]
