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  • Mr. Rooter

    never been disappointed with the service or the technicians

    “Jerry Million came out to fix a leak in the bathroom. He was prompt, courteous and efficient. He put on the shoe coverings before entering and was very careful not to hit or disturb any furniture or decorations. He immediately spotted the problem and fixed it in a short period of time. He was friendly and accommodating to be called on short notice. We have called Mr. Rooter a number of times and have never been disappointed with the service or the technicians.”

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  • Mr. Rooter

    worked quickly and efficiently

    “Our first experience with "Mr.Rooter" was very good. Service man arrived promptly and on time, calling ahead with reminder. He (Michael) was courteous and pleasant and worked quickly and efficiently. We are glad to have called this company and will call again when needed.”

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  • Mr. Rooter

    Yes I would recommend to others.

    “I was extremely pleased with Mike's professionalism and knowledge. He explained the options up front and again after digging for the pipe leak within the ground. He stayed late on Saturday until the job was completed. Very pleased overall. Yes I would recommend to others. Thanks, Kevin”

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  • Mr. Rooter

    I would use Mr. Rooter again.

    “The technician was excellent. He arrived quickly and had our pipe fixed and water back on in a little over an hour. He provided details of everything he was doing and price of each step. I would have given an overall rating of 5 stars, but I felt the price was high. The website says "Same Price, Any Time, Any Day" but the technician said there was a late night charge, as written on my invoice. He was helpful and showed me where to download a coupon so that was helpful. I would use Mr. Rooter again.”

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  • Mr. Rooter

    I would recommend Mr. Rooter to any of my friends

    “I had a bad leak, water was pouring out of a pipe under my home. I called Mr Rooter, and didn't have to wait very long for the service man. His name was Michael. He checked and fixed the problem within a timely manner. Michael was very professional and was very helpful in explaining what he had to do, the cost and any recommendations to fixing any future plumbing problems I might have. I would recommend Mr. Rooter to any of my friends, mostly because I am a woman and he treated me with respect, not like someone who wouldn't understand because, I am a woman.”

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  • Mr. Rooter

    Great service from the plumber.

    “Awoke this morning and hot water heater was leaking water everywhere. I called Mr. Rooter about 6:45 and to my surprise a real person answered the phone and took my information and said they would have someone at my property between 8 and 9 am. I received a call from Justin Newsorne at 8 am, he was at my house at 8:30 surveyed the problem, informed me what was needed and how much it would cost. After my approval to do the work Justin started and completed his work in a very timely manor. Justin was very professional, very knowledgeable and a dedicated worker. I will use Mr. Rooter again.”

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  • Mr. Rooter

    On time and professional.

    “On time and professional.”

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  • Mr. Rooter

    I would recommend this service to others.

    “We were pleased with the work that was done on our toilet. I appreciated Michael's friendly and professional manner. When we called the service they were able to come out the same day within a few hours of our call. Michael explained everything very clearly that had to be done in order to fix the toilet. He went over the cost of doing the work as well. He set to work on the toilet and continued for at least an hour until it was repaired. He checked and rechecked his work. He was very thorough with his job. All in all we were very satisfied with the job that was done, and now we can have some peace of mind knowing that we won't be wasting so much water. I would recommend this service to others.”

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  • Mr. Rooter

    fix the problem and cleaned up

    “Mr. Rooter was the only company that was concern with my hot water running and unable to turn it off. They came within hours to my house. Even though I was not home, my husband receive them and they were able to fix the problem and cleaned up when they were done. I have not had any problems since.”

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  • Mr. Rooter

    I did not get a quote beforehand.

    “Matt did a wonderful job with great care to install my new water heater. He knows his job, and cares about doing quality work. Never rushed through any part of the installation.”

    Cary, NC

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  • Mr. Rooter

    No need to go to Trades referral sites

    “My gas hot water heater beat me. I've restarted it a number of times before, but not this time. I did a little research and settled on contacting Mr. Rooter. No need to do the research again. I guess that I only talked with the lady scheduling the work and technicians, and the service technician who came out for our job, Michael Rogers. Each was both personable and responsive to our need. She was able to schedule us for the day I called and gave me a 2 hr. window within which to expect the technician. The technician called me when he completed the job he had been on to let me know he'd be at our house shortly (within the window). When Michael arrived, he showed me their pricing schedule, asked me a couple of questions about our issue, told me then what he expected to find and how that fit within the pricing schedule. I went with him to the crawl space and the water heater. It was what he expected to find related to the igniter. When he pulled a portion of the ignition and pilot light assembly out , I knew I'd done the right thing calling in the cavalry. Michael had the problem with the water heater repaired quickly and I joined him at his van. I could have been billed for the call, but he was able to process my debit card on the spot. A great service, fairly priced, provided by nice people. That's what we all hope for but don't always get. Get Mr. Rooter.”

    Cary, NC

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  • Mr. Rooter

    NC#7303

    “Excellent Service and Response and at a very competitive price. It is hard to find a honest and reliable plumber (and an auto mechanic), so when you are lucky to come across one, you better keep him. This one is surely one. Very satisfied with the work performed!!!!!!!!!”

    Raleigh, NC

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  • Mr. Rooter

    An exemplary employee!

    “Justin was very efficient and polite while in my home. He was also very helpful in giving me advice as to the brands to choose from to replace my kitchen faucet. The salesperson at Lowes was also in agreement with his choices. You are lucky to have him in your employ.”

    Durham, NC

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  • Mr. Rooter

    Prompt, courteous, professional

    “We have never been disappointed by the Mr. Rooter Team. They show up as scheduled. They know their business, and provide an accurate estimate; then get the job done! Prices fair; workmanship excellent; they never leave a miss! Highly Recommended!”

    Raleigh, NC

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