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Ventura Business Owner Receives International Award

Ventura Business Owner Receives Highest International Award; Recognition
Mr. Rooter® Plumbing Franchisee Walks Away with Highest Honor at Annual International Conference

VENTURA, CA (September 15, 2014) – Patrick Patel, owner of Mr. Rooter® Plumbing of Ventura County, was named Franchisee of the Year by the Mr. Rooter Plumbing corporate office during the 2014 International Convention in Orlando, Florida, September 7 – September 10.

Each year, Mr. Rooter Plumbing awards a franchise owner with this honor to commemorate a career of unprecedented growth and success, achieved through continuous training and a commitment to exceeding quality standards for both their customer and their company.

Patel has, over three years, consistently grown and reinforced a model Mr. Rooter Plumbing franchise. This is accomplished through establishing dominant market penetration, maintaining exemplary customer service standards and actively participating in continual education and training for his company.

“Patrick has worked very hard and is absolutely deserving of this award,” stated Mary Kennedy Thompson, president of Mr. Rooter Plumbing corporate. “This is the highest honor given to a Mr. Rooter Plumbing franchisee, reinforcing the fact that their dedication to their customers, employees and trade is evident in all they do.”

Patel is also a recipient of the Top Gun award, which represents the top 10 percent of Mr. Rooter Plumbing owners across North America.

“The idea for Top Gun was established by the Navy in the 1960’s as a way to give training and credit to elite fighter pilots,” said Thompson. “Taking a page from the Naval Top Gun program, each year we recognize our franchise leaders for their accomplishments and dedication to the trade. It takes perseverance, hard work, expertise and commitment to reach the Top Gun goal and we are honored to have Patrick winners on our team.”

“We are humbled and honored to receive this award,” remarked Patel. “We have an outstanding team of professionals who work hard everyday. We wouldn’t have been able to achieve this without their help.” This is the first year that Patel has earned the Top Gun award.