“I had a very unexpected flood in my kitchen on Wednesday morning. Mr. Rooter was there that afternoon I called. They came after another unexpected emergency and even though they were overbooked and way past quitting time, Daryl and Ralph came over to address the problem and fix it quickly and inexpensively. Again, I truly believe that 24/7 is sometimes impossible or very difficult due to the size of a company and/or the limit of employees available. I think that when a company says 24/7 it does not always mean they can be there immediately, or at 3 in the morning unless its a dire situation, and I understand this. I just laid down towels and let it be til they got here. These folks are hard workers, they know what they are doing and will not rip you off. As long as I live in this area, they will always be the plumbers I call, even if I need to wait it out. Good work guys!”
Joanne G. , Frederick, MD
“We had a clog in our basement pipes and needed a plumber. I researched ratings on the web about Mr. Rooter and saw that they had good ratings, especially with Daryl. I told my husband about the ratings and he cancelled the other plumber's visit and we called Mr. Rooter. I can see why the ratings were good. Daryl advised my husband of many things he could do to keep our drains running smoothly and gave him a few tips on other things we could do to save money instead of buying lint filters and expensive drain cleaners. I am so glad that we called Mr. Rooter and that they sent Daryl out to do the work for us. He is very knowledgeable about his job. He also has a great personality and you can see that he cares about his customers. Great job Daryl! Would definitely use again.”
T. C. , Frederick, MD
