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What People Are Saying About Mr. Rooter of Tri-Cities

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  • Mr. Rooter

    Great company and great service men!

    “My mom had a garbage disposal installed by Mr. Rooter a couple years back. It is no longer a current model and we needed a part. The service tech Shaleen (not sure of spelling) called me and gave me information on how to get that part. I was able to order it and he offered to install it for free for me as my mother is 90 years old and I am 2 1/2 hours away. They really focus on customer satisfaction and I highly recommend them. Great company and great service men!”

    Spokane, WA

    Dec 7, 2016
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  • Mr. Rooter

    Thanks, Calvin!

    “Calvin came out to help with our bathroom situation at Gesa Stadium. He was a very big help and corrected all of the issues. He was very easy to work with and explained things in a way that made them easy for me to understand. We appreciate his help.”

    Pasco, WA

    Oct 25, 2016
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  • Mr. Rooter

    Thank you for going above and beyond.

    “Thank you for going above and beyond. We are truly grateful for your assistance.”


    Jul 7, 2016
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  • Mr. Rooter

    I am so so HAPPY. Mr Rooter has "saved me" once again .

    “THANKYOU THANKYOU THANKYOU to ***Chris*** and ***Calvin*** and all the great crew at Mr. Rooter. I am so so HAPPY. Mr Rooter has "saved me" once again . Many many many THANKS! Love u guys!”

    May 23, 2016
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  • Mr. Rooter

    Friendly, professional service

    “Calvin did a great job fixing a leak that we had in our shower. I will definitely call again for your services. THANK YOU”

    Apr 13, 2016
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  • Mr. Rooter

    Great job!

    “We had a day of problems. Woke up in the morning to no hot water and were unable to revive the water heater. Off to the store we went to purchase a replacement. As is usually the case with these kinds of jobs, it took a second trip to the store for more supplies. Back home, everything got hooked up and we started filling the tank only to find a leaking line. All efforts to stop the leak failed and part of the copper tubing came loose. We don't have the experience to fix this type of a problem and we frantically called Mr. Rooter plumbing to see if they could give us a hand. A very pleasant young man in the big Mr Rooter truck rode in to the rescue as soon as he could. He was able to get everything squared away and we had hot water again before bedtime. Any time we are in or out of hot water and in over our heads with plumbing problems, Mr. Rooter is at the top of our list to call to the rescue!”

    Apr 1, 2016
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  • Mr. Rooter

    charged just half the cost

    “I had issues with phantom flushing. Bruce replaced/rebuilt the inside of both toilets (even though I was not having trouble with the second toilet, but it was just as old as the one that was acting up). Since he did both toilets, I was charged just half the cost to do the second one. It was my idea to have both fixed. Since his computer was not working at the time, he quoted me a verbal price and stuck to that price even though once his computer was working properly it turned out he'd under-quoted me. Before he set foot in my house, he put shoe covers on his shoes each time he came in. The office called me after the repair was completed and asked how my service was. I explained that one toilet seemed to have very little water in the bowl today. The office contacted the repairman and within a short time he called me and came back to take the slight kink out of the hose and it is working fine now.”

    Mar 28, 2016
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  • Mr. Rooter

    Went the extra mile

    “Upon learning that we were desperate (after another plumber stood us up), Mr. Rooter was great about getting out sooner than originally estimated and took care of the problem promptly and effectively.”

    Mar 10, 2016
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  • Mr. Rooter

    professional and friendly

    “I called in regarding water heater, which turned out being a gas issue (I never turned it on). Bruce and his assistant were very knowledgeable, informative-without laughing at me too hard, friendly and personable. Would definitely recommend them to friends and family.”

    Feb 18, 2016
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