“Gene Virano came out to do a full inspection/assessment of the house. He was courteous and thorough and explained all required services in an easy to understandable manner. I would recommend Mr. Rooter and gladly have Gene back out. ”
HB , Davidson, NC
“Service was prompt, Chris was polite and did excellent work. Kudos to Jessica. She goes out of her way to make the customer feel like family.”
Phillip K.
“Great service. Friendly personnel in field and office. Very happy we chose them for the job.”
Charles T.
“James was professional, knowledgeable, and courteous. He went above and beyond to fix our plumbing issues. He explained everything to both me and my husband. He inspected everything, replaced what needed to be replaced (on the roof, under the sink, under the house), and found that our previous plumbing installation was wrong. He kept the place tidy and cleaned up after himself when finished. And, he worked pretty late, in my opinion, he didn't rush. It was a pleasant experience from the start, from calling in to the call center, to talking with the office, and having James do the work. Follow up was great as well. I appreciate everything James and Mr. Rooter did for us and will definitely recommend them to others!! THANK YOU SO VERY MUCH!!”
K M.
“I had a very satisfying and successful experience, following the sudden leak of a buried pipe in my back yard last evening, and the necessity to have CharMeck shout down the water supply to my home and property. I called your number, gave them the information and they promised to follow up the first thing this morning. Katryna Lamb phoned at 8 a.m. and Brian Trout showed up as promised promptly at 10 a.m. He found the problem, repaired it while on site, and cleaned up afterwards. He was very friendly, easy to talk to, and expert in his work, to say the least! I will use you again when/if needed, and ask for Brian if he is available. Finally, Katryna called midday just to make sure that the problem was solved in a timely fashion. You have put together a first rate team, and I don't say that very often.”
Michael N.
“We had an "unknown" problem with the water softener for our well water. Several years ago we had a good experience with this plumber and called them back for this problem. The technician was great at explaining their charges (before charges were incurred), what he needed to do and what he thought we need to do to fix the problem. His work gave us a little fix and a little more time to come up with the money to do the repair "right". What more can you ask for? We would definitely call on them again.”
JC S.
“My wife and I have had Brad as our plumber for nine years. He and his company have always been courteous and very good at what they do. We highly recommend his company to handle all of your needs.”
Louis S.
“Your man has done a first rate job, I am well pleased.”
Charles P.
