Mr. Rooter Plumbing of Cleveland - Frequently Asked Questions

Ans: If a pipe bursts, immediately turn off your main water shut-off valve to stop the flow of water. Call a licensed plumber right away to repair the damage and prevent further issues.

• Use Drain Screens: Catch hair, food, and debris before they enter your drains.
• Avoid FOGs in Drains: Never pour fats, oils, or grease down your sink.
• Only Flush Human Waste & Toilet Paper: Flushing anything else can cause blockages.
• Know Where Your Main Water Shut-off Is: Quick access helps limit damage in emergencies.
• Shut Off Your Water Before Leaving for Extended Periods: Prevents leaks while you’re away.
• Inspect Your Pipes Periodically: Look for leaks, rust, or wear before they turn into bigger problems.

Ans: Yes, we offer financing options to make major plumbing repairs and replacements more manageable for your budget.

Ans: Absolutely—our team is available 24/7 to handle urgent plumbing problems when you need us most.

Ans: Yes, we provide plumbing services every day of the year, including weekends and holidays.

Ans: We stand behind our work with warranties on both parts and labor for your peace of mind.

Ans: We proudly serve Cleveland and the surrounding communities. Contact us to confirm if we service your neighborhood.

Ans: Slow drains, sewage backups, foul odors, and unusually lush patches of grass in your yard are signs your sewer line may need attention.

Ans: Yes, we provide video camera sewer inspections to accurately diagnose issues without unnecessary digging.

Ans: Definitely—an inspection can reveal hidden problems that may cost thousands if left undiscovered.

Ans: Snaking breaks up blockages using a rotating cable, while jetting uses high-pressure water to fully clear and clean the pipes.

Ans: Yes, even one clogged drain could indicate a developing blockage in your plumbing system. Addressing it early prevents larger issues.

Ans: A running toilet often means a faulty flapper, fill valve, or overflow tube. It’s best to repair it quickly to avoid wasting water.

Ans: Traditional water heaters last around 8–12 years, while tankless models can last up to 20 years with proper maintenance.

Ans: Flushing removes sediment buildup, improves efficiency, and extends the lifespan of your water heater.

Ans: Tankless water heaters heat water on demand and are more energy-efficient, while traditional models store heated water in a tank for use.

Ans: Yes, our plumbers are trained to repair, maintain, and install both tankless and traditional water heaters.

Ans: Sediment buildup, a failing heating element, or an undersized tank could be the cause. A plumber can identify and fix the issue.