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The Customer Service You Deserve
When you need to hire an expert to diagnose or fix a problem at your home, there can be a lot of uncertainty around what to expect.
Will this service worker be professional, will they be respectful to me and my home, will they be honest? The list goes on, but having confidence in the plumber you choose makes the experience a lot more comfortable.
At Mr. Rooter Plumbing of Vancouver, we pride ourselves on providing the most exceptional customer service in the industry. Dealing with a plumbing problem is such an inconvenience, and that’s why we focus on working around your schedule to provide the best experience.
As a locally owned and operated company in Vancouver, WA, our bright red vans have been on the road day and night for the past 22 years. We’re always ready to provide quick service – 24 hours a day, 7 days a week. Don’t worry about paying extra if you need service on a night or weekend, we never charge extra for overtime.
When you call our office, you’ll be greeted by a friendly voice and our team will help schedule an appointment that works best for you. Our customer service team always calls to provide updates on the status of our service professionals, in case we may have someone ready earlier than expected!
Once we arrive, we’ll respectfully knock on the door and be dressed in a clean uniform with shoe covers on our feet. One of our Code of Values is respect, and that’s why we treat our customer’s home with the utmost care and respect. That means you can expect our work space to be left cleaner we found it.
We use the latest equipment & technology to identify plumbing issues, and provide a complete diagnosis with an exact price upfront. We’ll discuss all of the options and answer any questions you might have because we want our customers to make informed home maintenance decisions, while having confidence that Mr. Rooter is the best for the job!
All of our work is done according to state and local code. We back our work with a warranty and guarantee our workmanship and parts.
There are many reasons why they call us Mr., but our top priority at Mr. Rooter Plumbing is always customer satisfaction!