Meet the Mr. Rooter Customer Loyalty Team
Ms. Heather, Excavation Team Project Coordinator
A customer loyalty specialist, Heather serves as a trainer for new team members and handles the scheduling and customer follow-up for the Excavation Department. She is coming up on eight years with Mr. Rooter and loves her job. Customers hear it in her voice. “The people I work with make each day a new adventure. I finally found a company that I plan to work for until I retire.”
Ms. Kayla, Customer Loyalty Specialist
Ms. Maiya, Customer Loyalty Specialist
Ms. McKenzie, Customer Loyalty Specialist
Ms. Rose, Customer Loyalty Specialist
Rose has been a member of the Customer loyalty Team for over 10-years and is a master at dispatching. Based on the customer’s service request and location, her goal is to get the appropriately qualified service professional or journeyman plumber to the customer’s home or business in the most efficient way possible. “It’s a puzzle that is constantly changing, and I enjoy the challenge.”
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