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Meet Our Management Team

Mr. Rooter Plumbing of Portland and Mr. Rooter Plumbing of Vancouver

Mr. Jeremy, Operations Manager

Jeremy West

For over 16-years, Jeremy has exemplified the "Mr." in Mr. Rooter. With great energy and leadership, he coaches our team to provide the most professional plumbing services in the industry. With a constant focus on exceptional customer service, Jeremy thrives in helping everyone on the team be the best they can be, and he's been instrumental in the company's success. "It's amazing to see the effort everyone puts into doing the best job possible. It means a lot to be part of everyone's growth and success."

Ms. Amy, Customer Loyalty Manager

Amy Johnson West

In her 14 years with Mr. Rooter, Amy has been an integral part of the growth and success throughout every facet of the company. She helps keep our team operating smoothly and is the problem solver to everyone’s questions! She appreciates the culture at Mr. Rooter and loves when employees call it their second family. “I’ve been saying it year after year, that we have the best team!”

Mr. Dillon, Field Manager

Dillon Anderson

Dillon oversees the company's inventory system and manages service professionals in the field. He ensures Mr. Rooter standards are being met and goes wherever he's needed to provide technical support on the most challenging jobs. He enjoys the sense of family and teamwork at Mr. Rooter. "Everyone is always willing to help. No doubt, our teamwork is one of our major strengths."

Mr. Jim, Training Supervisor

Jim Mc Donald

Jim just celebrated 22 years with Mr. Rooter. He puts his plumbing wisdom and experience to work every day, providing ongoing training to service professionals specializing in drain cleaning. Jim believes "the best part of being a trainer is watching young people grow in their confidence and plumbing expertise." He also takes personal satisfaction in a job well done and winning the approval of customers who appreciate it.

Schedule a service for the Portland area or Vancouver area.

a Mr. Rooter plumber walking up to a house
  • 5 out of 5 Star Rating
    “Great job!”

    - Wayne S.

  • 5 out of 5 Star Rating
    “Wonderful, professional, courteous and careful.”

    - Helen F.

  • 5 out of 5 Star Rating
    “Outstanding service from all of the staff!”

    - Angel W.

  • 5 out of 5 Star Rating
    “Fast service and I am very satisfied.”

    - Elizabeth H.

  • 5 out of 5 Star Rating
    “Professionalism and dedication to quality.”

    - Ryan J.

  • 5 out of 5 Star Rating
    “Friendly, quick and very thorough.”

    - Ann R.

  • 5 out of 5 Star Rating
    “I will recommend you to friends.”

    - Paula H.

  • 5 out of 5 Star Rating
    “I am so thankful for the speedy response.”

    - April D.

  • 5 out of 5 Star Rating
    “They knew what to do and how to fix the problem.”

    - Ruth M.

  • 5 out of 5 Star Rating
    “On time and extremely friendly!”

    - Gayle C.