Our Service Professionals in Portland & Beyond
Meet Our Team for Mr. Rooter Plumbing of Portland & Mr. Rooter Plumbing of Vancouver
Ms. Aisha, Licensed Journeyman Plumber
She's a super star and recently achieved a major life goal in becoming a licensed journeyman plumber. Aisha is thriving in her new role and has earned the respect of customers and co-workers as an apprentice plumber over the past four years. "The best part about working for Mr. Rooter is that the guys are all extremely supportive and everyone works as a team."
Mr. Bradley, Service Professional
Affectionately known as "Mr. BioChoice," there's no one who believes as strongly in Mr. Rooter's chemical-free drain maintenance product as Brad. With the environmentally conscious customers of the Pacific Northwest on his side, he leads the country in BioChoice sales. Brad has been with the company over 12-years and has championed the product from day one. "I just explain how well it works and how environmentally sensitive and safe it is. People love it!"
Mr. Bret, Service Professional
"It's never boring on the job," says Bret. "Being out in the field, meeting and dealing with different customers all the time, there's nothing else like it." Bret thrives on the challenge of tough clogged drains and sewers. He also likes the technology Mr. Rooter uses to provide an accurate diagnosis and the best solutions for customers.
Mr. Brian, Senior Journeyman Plumber
An eight-year veteran of Mr. Rooter Plumbing, Brian is known for his outstanding customer compliments and his high standards of quality workmanship. As a senior licensed journeyman plumber, he oversees major jobs such as residential re-pipes. He trains apprentices to become licensed plumbers and is a mentor to the entire team. "I get to work with great people every day."
Mr. Chaz, Service Professional
Chaz enjoys helping customers solve their drain problems, especially when he educates them on the long-term benefits of hydro-scrubbing. "I know the homeowner is going to be happy when we can warranty the line for a year." While the driving part of the job can be frustrating, Chaz turns it into a positive. "I get to see parts of town that I would never see otherwise!"
Mr. Chris H., Licensed Journeyman Plumber
Chris just finished his 12th year with Mr. Rooter Plumbing and customers appreciate his focus on "the best value" in the plumbing recommendations he makes. He trains plumbing apprentices and really enjoys "the great friendships developed over the years with the other plumbers and drain technicians." Chris gets rave reviews from his customers and co-workers alike!
Mr. Chris M., Senior Service Professional
He's a licensed water heater repair and replacement specialist and has been focused on great customer service and teamwork for 12-years at Mr. Rooter. Chris has high standards for himself and others and exemplifies Mr. Rooter's Core Values. He feels that "the best part of working for Mr. Rooter is that everyone is on the same team. There's great support from the entire shop."
Mr. Chris T., Inventory Specialist
With trucks roaming over five counties, efficiency is key to getting to customers quickly. Chris manages Mr. Rooter's inventory system, ordering water heaters, plumbing fixtures and other plumbing parts, to streamline operations and limit trips to the parts house during the day. "Our transition to tablets in the field and a barcode system to track parts has helped us to become even more efficient."
Mr. George, Service Professional
George says the best part about working at Mr. Rooter is dealing with something new every day. But if he were to choose, he knows how especially stressful a sewer issue is for our customers. "Working hard to clear a sewer line brings me a feeling of accomplishment and relief for the customer. Everyone here is a team player working towards the same goal - helping customers the best way possible."
Mr. Jason B., Service Professional
Jason often reflects on how good it feels to have found a job that he loves. "You'll have to fire me or I'll die before I leave here," he says in all seriousness. "I can't tell you how much I appreciate the team atmosphere and integrity of the management team." And, our customers rave about how much they appreciate Jason!
Mr. Jason M., Service Professional
Prepare for a friendly greeting and big smile! Jason’s customer-oriented approach stems from his joy of meeting new customers and troubleshooting their problems. “Being able to locate a sewer or rain drain that the customer had no previous knowledge of and then giving them the best solution to fix it is my favorite.”
Mr. Joe, Service Professional
Known for his great customer complements and doing whatever it takes to get the job done, Joe's favorite part of his job is "the ability to solve a customer's drain issue so they can continue on without the inconvenience of any clogged drains. I like problem-solving, and it's something new and different every day."
Mr. John, Licensed Journeyman Plumber
A seven-year Mr. Rooter veteran, John brings exceptional plumbing skills to both Oregon and Washington customers. He's a plumbing apprentice trainer and thinks highly of the management team. "They are easy to get along with, and everyone on the team is helpful with any type of plumbing job."
Mr. Justin, Senior Service Professional
Justin has been with the company six-years and is a licensed water heater repair and replacement specialist. He also serves as a trainer for new technicians. A great teacher and coach, Justin says he "enjoys learning new things, even if you've been here for five years or 20, there's always something new to learn."
Mr. Kevin H., Service Professional
With over 25 years of plumbing industry experience, Kevin is a trainer and provides hands-on technical and customer service education when a new service professional joins the company. He trouble-shoots water heater issues as a licensed specialist and really enjoys "the team atmosphere at Mr. Rooter. The support from management is very positive."
Mr. Kevin Hg., Service Professional
As a Washington resident, Kevin is focused on providing fast and efficient service to local Clark county customers, but travels wherever he's needed. He's earned a water license and takes pride in sharing his expertise with others as a mentor. Kevin says the best part about working for Mr. Rooter is "the variety of drain cleaning and plumbing work, management and our team. I also appreciate the freedom to take time off to spend with my family."
Mr. Killian, Service Professional
There really is no job Killian doesn’t enjoy, as long as he has the opportunity to show his passion and workmanship. He credits his success to the team around him, “being able to work with a great team of techs has allowed me to show the success of myself, and what I can do for customers.”
Mr. Mike L., Licensed Journeyman Plumber
Mike just celebrated 20 years with Mr. Rooter Plumbing. As a Washington licensed journeyman plumber, his favorite part of the job is the ability to help customers with their plumbing issues. He's seen the company grow over the years and appreciates "the good teamwork, great co-workers, and a company that values my skills and contributions."
Mr. Mike R., Licensed Journeyman Plumber
You'll see him cruising all over Clark and Cowlitz counties. Mike is a licensed journeyman plumber in Washington and is meticulous about his work. He truly enjoys plumbing inspections and pre-empting plumbing issues before they become a problem. Paperwork is not his favorite, so he especially likes using tablets in the field. "It's streamlined administrative work tremendously and allows me to focus on taking care of the customer."
Mr. Nicholas, Licensed Journeyman Plumber
Nicholas is celebrating five years with Mr. Rooter and his new success as a licensed plumber. He especially appreciates that "the management team makes me feel like an individual, not just an employee. I constantly feel valued and respected. Mr. Rooter is a great place to work." And, we're so lucky to have him!
Mr. Tucker, Plumbing Apprentice
Tucker has nearly achieved the hours he needs to become a licensed plumber. He started with Mr. Rooter as a service professional focused on drain cleaning, so has direct experience with all of the company's plumbing services. He enjoys "the problem solving and hands-on work." He especially likes "the team atmosphere and support from management."