Do you charge for coming out to look at a problem?

No. We remove the “hidden fee” anxiety by offering zero-cost, upfront estimates. You will receive total clarity on the job requirements and a firm quote before we ever pick up a tool. This puts you in charge of your buying experience, ensuring there are no surprise charges or "after-hours" fees tacked on at the end of the project.

How quickly can you help with a plumbing emergency?

We offer same-day service whenever possible and strive to arrive within the hour for urgent crises like flooded crawl spaces or backed-up toilets. Our lightning-fast dispatch includes a security text with your technician's name and photo, so you know exactly who is arriving. We focus on rapid "Business Recovery" to get your home or commercial property back to normal quickly.

Are you available on weekends or holidays?

Yes! Our emergency plumbers are ready 24/7, including late nights and holidays like Thanksgiving or Christmas. We understand that plumbing disasters don’t follow a schedule, so our team is always ready to respond with relief and peace of mind when you need it most. You can rely on us for immediate support without worrying about availability during standard off-hours.

What is a simple tip to keep my drains smelling fresh?

Instead of using citrus, which can be less effective, use ice in your garbage disposal to help knock off stubborn debris and eliminate odors . For long-term health, we also recommend budgeting for regular plumbing maintenance. Before our team arrives for a service call, please remove any personal items from the workspace to ensure our technicians can work efficiently and safely.

What makes your team different from other plumbing companies?

We are a family-owned, women-operated business that has been named a Best Place to Work in the community 16 times. Our culture is so strong that we have multiple “legacy” team members, including two sets of fathers and sons, plus our owner’s daughters.

How do I know your technicians are qualified for my specific job?

Our team features senior-level technicians with years of specialized knowledge to diagnose any plumbing, sewer, water, or gas challenge quickly. We hold weekly training sessions covering technical codes, new technology, and communication skills to ensure we remain the most professional team in the field. Whether it’s hydro jetting or trenchless sewer repair , our experts have the training and franchise-backed tools to handle it.

What is the “LIVE RICH” philosophy I see mentioned?

“LIVE RICH” is our guiding code of values: Respect, Integrity, Customer Focus, and Having Fun in the Process. This philosophy ensures every job is run with transparency and a positive attitude. It’s why our technicians go above and beyond.

Expert Plumbers in Santa Rosa

Trusted Local Plumbing Services for Over 30 Years

Looking for reliable, licensed, and experienced plumbers in Santa Rosa? Mr. Rooter Plumbing of Sonoma County is a locally family- and women-owned business led by Saunda McDaniel.

With decades of experience, our team is rooted in the community, providing rapid, same-day service when possible to solve your toughest plumbing problems. We’ve earned Best Places to Work 16 times because we believe taking care of our team ensures they take care of you with unmatched integrity and skill.

Trusted Local Plumbing Services for Over 30 Years

Why We’re Your Trusted Local Plumbing Company

Community-Rooted Expertise

As a locally owned company, we aren't just a business; we are your neighbors. Our team consists of long-term “legacy” members, including multi-generational families who are dedicated to serving Sonoma County with a personal touch.

Blown-Away Service Standards

We know plumbers sometimes have a bad reputation, so we make it our mission to “wow” you with every call. By combining the personalized feel of a local shop with the advanced technology of a national network, we provide fast, high-tech solutions that mom-and-pop shops often can't match.

Transparent, Option-Based Solutions

We believe you should always be in the driver’s seat of your own home repairs. Our technicians provide clear options and upfront, “no-charge” estimates so you can choose the path that best fits your budget and needs without any hidden fee anxiety.

Decades of Local History and Heart

What started as an effort to solve residential needs for an existing electrical company quickly grew into a dedicated plumbing powerhouse. Saunda McDaniel initially aimed for a small five-truck fleet, but demand for honest, high-quality service grew the business to five times its original size. Today, after decades in business, we remain focused on building people, holding weekly meetings to ensure our technicians stay sharp on the latest codes and interpersonal communication.

The Mr. Rooter Plumbing Process: What to Expect

We’ve designed our service to be as stress-free as possible from the moment you realize you have a leak.

We offer:

Rapid Professional Dispatch: A real person answers your call to schedule an appointment, often getting a technician to your door within the hour.
Security Confirmations: You will receive a text message featuring the name and photo of your technician so you know exactly who to welcome into your home.
The “Bootie” Protocol: Our team arrives on time and wears protective shoe covers to ensure your floors stay exactly as clean as we found them.
Advanced Diagnostics: Using tools like HD sewer cameras, we show you the source of the problem and explain different “what-if” scenarios so you are fully informed
Upfront Pricing: We provide a firm, clear quote before any work begins, meaning you’ll never deal with surprise after-hours fees.
Meticulous Cleanup: Once the job is done, we haul away old parts and debris, leaving your workspace spotless.

Flexible Financing for Every Project

Large-scale repairs like sewer line replacements shouldn't break the bank. We offer 0% financing options to help make major, necessary repairs manageable for your family’s monthly budget.

Our Neighborly Done Right Promise®

We stand behind every wrench turn with our specific workmanship guarantees. Residential clients enjoy a 30-day promise on drain cleaning, a 90-day promise on repair labor, and a full one-year promise on replacement workmanship. For our commercial partners, we provide a 30-day “Done Right Promise” on all workmanship to keep your business running smoothly.

Respecting Your Home and Peace of Mind

We know that 80% of our callers are usually frustrated or unsure of how to shop for plumbing services. That is why we lead with empathy and safety-first language. Whether it's removing a live bat during a repair or staying late to ensure a family with an infant has working drains, our team goes beyond the pipes to care for the people inside the home.

FAQs About Our Santa Rosa Plumbing Company

No. We remove the “hidden fee” anxiety by offering zero-cost, upfront estimates. You will receive total clarity on the job requirements and a firm quote before we ever pick up a tool. This puts you in charge of your buying experience, ensuring there are no surprise charges or "after-hours" fees tacked on at the end of the project.
We offer same-day service whenever possible and strive to arrive within the hour for urgent crises like flooded crawl spaces or backed-up toilets. Our lightning-fast dispatch includes a security text with your technician's name and photo, so you know exactly who is arriving. We focus on rapid "Business Recovery" to get your home or commercial property back to normal quickly.
Yes! Our emergency plumbers are ready 24/7, including late nights and holidays like Thanksgiving or Christmas. We understand that plumbing disasters don’t follow a schedule, so our team is always ready to respond with relief and peace of mind when you need it most. You can rely on us for immediate support without worrying about availability during standard off-hours.
Instead of using citrus, which can be less effective, use ice in your garbage disposal to help knock off stubborn debris and eliminate odors. For long-term health, we also recommend budgeting for regular plumbing maintenance. Before our team arrives for a service call, please remove any personal items from the workspace to ensure our technicians can work efficiently and safely.
We are a family-owned, women-operated business that has been named a Best Place to Work in the community 16 times. Our culture is so strong that we have multiple “legacy” team members, including two sets of fathers and sons, plus our owner’s daughters.
Our team features senior-level technicians with years of specialized knowledge to diagnose any plumbing, sewer, water, or gas challenge quickly. We hold weekly training sessions covering technical codes, new technology, and communication skills to ensure we remain the most professional team in the field. Whether it’s hydro jetting or trenchless sewer repair, our experts have the training and franchise-backed tools to handle it.
“LIVE RICH” is our guiding code of values: Respect, Integrity, Customer Focus, and Having Fun in the Process. This philosophy ensures every job is run with transparency and a positive attitude. It’s why our technicians go above and beyond.

See All FAQs

Residential
Commercial

Let Us Call You

First Name*

Last Name*

Email*

Phone Number*

ZIP Code*

Yes! You can text me service reminders and other messages.

By checking this box, I agree to opt in to receive automated SMS and/or MMS messages from Mr. Rooter Plumbing, a Neighborly company and its franchisees to the provided mobile number(s). Message & data rates may apply. Message frequency varies. View Terms and Privacy Policy. Reply STOP to opt out of future messages. Reply HELP for help.

By entering your email address, you agree to receive emails about services, updates or promotions, and you agree to the Terms and Privacy Policy. You may unsubscribe at any time.