Don't be afraid to interview your plumber before you sign them up for the job. Here we've listed several questions that can help establish trust and ensure that you're contracting with the right person for the job.
1. Have you ever solved this kind of plumbing problem before?
Asking this question of more complex plumbing concerns can give you an idea not only of your plumber's experience, but also of how he intends to fix the problem. If you don't agree with the way he wants to fix the problem, use this opportunity to seek a second opinion.
2. Are you licensed and insured?
Plumbers should have proper training to perform maintenance and repairs on your home. Furthermore, an insured plumber protects your family should he or she become injured while working on your home. If he's not insured, you risk being responsible for the plumber's injuries.
3. How do you determine the cost of your service?
Know ahead of time whether your plumber will charge an hourly or a flat rate for their services. An excellent plumber will provide you with an up-front quote for the job, helping to protect you from surprise charges that some plumbers like to add on after the service has been completed.
4. Do you charge extra for emergency service?
A trustworthy plumber will warn you ahead of time if your middle-of-the-night phone call will cost you a small fortune. If they do charge an extra fee for emergency house calls, ask if they think your repair can wait. An honest plumber will give you a straightforward answer. If he seems dodgy, trust your instincts and go with somebody else.
5. Do you guarantee your work?
Contractors should be so confident in their work that they are willing to offer guarantees, even limited ones, for the services they provide. If they do not provide a customer satisfaction guarantee, you can safely assume they're not dedicated to your best interests and therefore do not provide reliable service to their customers.
At Mr. Rooter Texarkana, we provide you with access to a trusted plumber who can solve even the most complex of plumbing concerns. Contact our reliable team today for all your plumbing concerns.