What People Are Saying About Mr. Rooter Plumbing of Greater New Hampshire

Rob Bellen
Rob Bellen via Facebook

We must commend Mr. Rooter Plumbing for job not only well done but very neatly, professionally and promptly. When your team first arrived on November 22, 2024 we had no idea what to expect and only hoped the efforts we put forth in trying to identify and resolve a phantom odor in our building would be the net result. Your team quickly investigated based on what we had previously done and after thorough inspection determined our main sewer vent pipe might be the culprit. After camming the pipe it was determined the old cast iron pipe which starts vertical in the basement turns horizonal in the ceiling on the first floor appears to be blocked by scale and debris. We scheduled the repairs expecting the worst. On December 4, 2024 your team arrived and began demolition of ceilings and walls on the first and second floor to gain access to the pipe. Upon thorough inspection we received confirmation that this horizontal section of pipe had long outlived its life expectancy with holes in it and clearly needed to be replaced. Your team faced challenges along the way trying to gain access to the pipe discovering walls behind walls and ceilings under ceilings but nevertheless the persevered and completed the replacement section of pipe and repair. Since they have left, we have no sense of odor emulating from the areas worked in or throughout the building and to our surprise the amount of drywall and plaster that had to be removed was much less than we initially feared. We are grateful for the minimal disruption to our business, professional manner in which the job was conducted, and thoroughness you team his displayed throughout this process. RBellen for CBZ Law

Rob B
Rob B via Google

Thomas was very professional, informative, and knowledgeable. Had great conversations with him and provided excellent customer service. 10/10

Response from Owner

Thank you for your fantastic review, Rob! We're glad to hear that Thomas provided you with such a positive experience. Your satisfaction means a lot to us!

Rob Bellen
Rob Bellen via Google

Polite, courteous and did what was necessary to get the job done efficiently and with minimal disruption. Will call on the team at Mr. Rooter should the need arise.

Response from Owner

Thank you for your kind words, Rob! We're glad to hear that our team provided efficient service with minimal disruption. We appreciate your trust in Mr. Rooter and look forward to assisting you again in the future!

Rhonda Wilson
Rhonda Wilson via Google

Response from Owner

Thank you for the 5-star rating, Ronda! We appreciate your support and look forward to serving you again.

Alya Abboud
Alya Abboud via Google

The person that came to my house, He did a great job, thank you 😊

Response from Owner

Thank you for your kind words, Alya! We're thrilled to hear that our technician did a great job at your home. Your satisfaction means a lot to us. We look forward to serving you again in the future!

Matt Leblanc
Matt Leblanc via Google

Had issues in the basement and Mr. Rooter was quick to resolve. They sent Thomas over he was on time very professional and went over the options with me, and when it came time to doing the camera work he showed me everything that was going on inside the pipe and explained what could and would happen. At the end he cleaned up what mess was there. Without doubt will be using Mr. Rooter plumbing of greater New Hampshire in the future.

Response from Owner

Thank you for the review, Matthew! We're glad we could quickly get out to assist you with your plumbing needs and we'll be sure to let Thomas know you were pleased with his thorough and informative service. We look forward to serving you again in the future! Mr. Rooter Plumbing of Greater New Hampshire

Michael Smith
Michael Smith via Google

Response from Owner

Thank you for the 5-star rating, Michael! We appreciate your support and look forward to serving you again.

Jean Bernard
Jean Bernard via Google

The technician diagnosed the problem with my washer connections right away and was able to fix it within an hour. The replacement parts are too quality. He was very friendly, professional and competent.

Response from Owner

Thank you for your wonderful review, Jean! We're glad to hear that our technician was able to quickly diagnose and fix the problem with your washer. Your satisfaction is our priority, and we appreciate your kind words about our team's professionalism and quality of service.

Bob Lynch
Bob Lynch via Facebook

Professional reliable service

Response from Owner

Thank you for your kind words, Bob! We appreciate your recognition of our professional and reliable service. Your satisfaction is our priority!

Jennifer Tumbarello
Jennifer Tumbarello via Google

The service was great! No waiting and the technicians went above and beyond my expectations. I highly recommend.

Response from Owner

Thank you for your wonderful feedback, Jennifer! We're thrilled to hear that our technicians exceeded your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Jason Thalberg
Jason Thalberg via Google

Called in the morning, Matt arrived before noon and completed the job. Very informative and professional service.

Response from Owner

Thank you for your kind words, Jason! We're glad to hear that Matt provided you with prompt and professional service. Your satisfaction is our priority, and we appreciate your trust in us!

Francis Incrovato
Francis Incrovato via Google

I cannot say enough good things about your tech Sean he came to 2 of my locations on a Saturday and worked non stop until the job was finished. I wish I had 10 Techs like him.

Response from Owner

Francis, thank you! We're grateful you chose our plumbing team for your project. Mr. Rooter Plumbing of Greater New Hampshire

Steve Lions
Steve Lions via Google

Excellent job and Polite employee

Response from Owner

Thank you for your kind words, Steve! We're thrilled to hear you had a positive experience with our team. We appreciate your feedback and look forward to serving you again in the future!

JC Comellas
JC Comellas via Google

Professional, thorough, personable, and explained every single detail of their work.

Response from Owner

Thank you for your wonderful feedback, JC! We strive for excellence in our service, and we're glad to hear that you found our team professional and thorough. Your satisfaction is our priority, and we look forward to serving you again!

Steve D (SteveD)
Steve D (SteveD) via Google

Tom and Anthony were friendly and professional. They kept me in the loop while taking care of the problem at hand. After finishing, they cleaned up like they had never been there.

Response from Owner

Thank you for your kind words, Steve! We're thrilled to hear that Tom and Anthony provided you with exceptional service. Keeping our clients informed and maintaining a clean workspace are top priorities for us. We appreciate your support and look forward to serving you again!

Ancient Alien
Ancient Alien via Google

Thomas & Anthony showed up on time... I briefed them about what I knew about our leaking toilet. They explained the mission & the estimated cost... They performed the wax ring swap fast & efficiently. Both of them were polite & professional... They completed the job in a very timely manner... Post job clean-up was done very well... Except for the EXTREMELY high cost, ($444.44) for 1 hr of labor, I would recommend Mr Rooter for plumbing jobs.

Response from Owner

Thank you for your wonderful review, Ancient Alien! We're thrilled to hear that Thomas and Anthony provided you with professional and efficient service. Your recommendation means a lot to us, and we strive to maintain that level of excellence for all our clients. If you need assistance in the future, don't hesitate to reach out!

Chuck Coupe
Chuck Coupe via Google

Response from Owner

Thank you for your 5-star rating, Chuck! We're glad to know you had a positive experience with us. Your support means a lot!

Mitch Michaud
Mitch Michaud via Google

The guys were very quick and professional

Response from Owner

Thank you for your kind words, Mitch! We're glad to hear that you found our team quick and professional. We appreciate your support!

CC
CC via Google

Shane Post and Tyler were very friendly and professional. They took their time to explain everything and made sure our sewer line was cleaned .We would definitely recommend Mr. Rooter for your plumbing and drain cleaning needs. We will be having them back to do our new sewer pipes from the basement to the street. Our are burmacoat and after 65 years,they are degrading. Hopefully I can put up another great review after that job is completed. Thank you for coming to our aid. THIS IS WHAT IT LOOKED LIKE WHEN WE CALLED. OUR BASEMENT IS NOW DRY.

Response from Owner

Thank you for your wonderful review, CC! We're thrilled to hear that Shane and Tyler provided you with friendly and professional service. It's great to know that we were able to help with your sewer line and that your basement is now dry. We look forward to assisting you with your new sewer pipes soon and appreciate your recommendation!

Paul Sawyer
Paul Sawyer via Google

The technician came in the time frame that was promised. The office gave me a courtesy call about 45 minutes before the technician showed up. He was very neat and efficient. Gave me a written quote before he did any work and that is amount the bill was. Will definitely use them again when needed. Very Professional staff.

Response from Owner

Thank you for your kind words, Paul! We're delighted to hear that our technician met your expectations and that you appreciated the professionalism and efficiency. Your feedback means a lot to us, and we're here whenever you need our services again.

Total Number of Reviews:1483

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