“Thank you Mr Rooter. Your technicians did an excellent job. I will always call Mr Rooter for any future plumbing need.”
Patricia G. , Toledo, OH
“Patrick did an excellent job and I want Mr. Rooter to know that!”
Dawna Burgan , Perrysburg, OH
“The reason I chose Mr. Rooter is because of the sweet and caring voice that answered the phone. Heather was fabulous and friendly and I could really tell she cared about my plumbing problem. I will be referring Mr. Rooter to my friends and family because of the office ladies.”
Karen B.
“Thomas and Jorge were excellent! They did such a wonderful job. It was nice to have them at my house all day. You have a very satisfied customer and because of them, you now have a customer for life!”
Kenneth B.
“John was great! He was very professional and friendly. I was happy to have him out to my business.”
Susan A.
“There are so many good things to say about Justin. He is so polite and very knowledgeable. He was amazing and he deserves a raise. Justin answered every question I had with ease. He even answered my stupid ones.”
Mary P.
“Tucker and Justin were so fabulous, professional, clean, and so, so, nice. They are very good young men. They had wonderful advice and solutions. I will let all of my hair salon friends know to call Mr. Rooter Plumbing if they ever need help.”
Douglas D.
“Jerry had a tough job but he stuck to it until it was done. He did a wonderful job. Jerry worked extra hard to make sure the job got done right the first time. I will only request Jerry from now on.”
Bea C.
“We had the best young man out to our house the other day. I believe his name was Tyler M. He was so polite and friendly. We couldn't be any happier with the service and comfort we received. We are looking forward to working with a Mr. Rooter plumber equally as great for a re-pipe in a few weeks.”
David C.
“Nicholas is great! I appreciate how professional and friendly he isI want to thank him for taking the time to explain everything and making sure the problem is accurately diagnosed. My business with Mr. Rooter will continue because of the employees like Nicholas. Thank you.”
Sarah M.
“Mr. Rooter has a great crew. Job done very well under harsh weather conditions. Thanks Mr. Rooter!”
Gary L.
“Prompt and courteous service! Everyone else said they were too busy, but Mr. Rooter was out in a flash. They provided great service in person and on the phone. Thank you.”
Gabriel E.
“I don't know what we would have done without this service being available at such a late hour. Mr. Rooter saved us. Thank you SO much!!”
Catherine K.
“1st class as always.”
Dale & Leslie R.
“We particularly appreciate the way Brian B explains what's going on and makes recommendations on solutions.”
James H.
“Great diagnosis and work by Brian B. Glad my son-in-law referred me to you.”
Carol W.
“I've already recommended you! Thank you for your excellent service.”
April T.
“Brad F. made certain I understood how to maintain free lines by using your product Bio Choice each month. Thank you.”
Eleanore R.
“Ryan and Brian L. were Superb! Very professional and a perfect example of Mr. Rooter.”
Dorothy S.
“Outstanding service from the office staff to the repairman. It was a pleasure doing business with your company.”
John W.
“Grant and Jim provided the most awesome customer service, absolutely the best technicians I have ever worked with. Very polite, personable, and worked their butts off late into the night to get the job done.”
Yvonne D.
“Mike was great; he is a professional, thank you for your service.”
Greg G.
“I have complete faith that all the members of your service team are 100% honest.”
Diana B.
“I will recommend your company to anyone. Your service professionals were very friendly, courteous, did their job quickly then cleaned up. Awesome!”
Kathy S.
“The gentleman who responded to my midnight clogged toilet and leaking sewage call was so nice, polite, professionally informative and helpful!!! You would've thought there was nothing he'd rather be doing at 1am.”
Sheila K.
“Dear friends at Mr. Rooter, I misplaced the survey card you mailed me a couple weeks ago. Too bad, because I had wanted to fill it out and express my gratitude to John B, the tech who helped us. Ever since we moved into our home some 15 years ago, we'd been having chronic problems with the kitchen drain. Every year we'd call various plumbers who put a band aid on the problem, but they never bothered to figure out the cause. John, on the other hand, was determined to get to the bottom of it. He spent the entire weekend here until he diagnosed the problem. The pipes had not only been incorrectly installed, but they had rotted out. Normally it would have taken 3 weeks to wait for an excavator to come dig out the pipes, but John felt bad that we had to live without a kitchen and laundry for that long. So he volunteered to dig the trench himself, and we got the repairs done right away. Words can't express our appreciation. John is a real professional in every way. He is both competent and courteous. Please thank him again for going above and beyond the call of duty. I hope you treat John well. He is a star employee. I'm sure!”
Leslie O. and Bob H.
“You were the only plumbers I could find at 10pm Wednesday night who would make a house call pronto.”
Nancy C.
“Both times Brian B came to our home was a pleasure. He is very conscientious and educated us on what he had done. I will recommend him to all our friends.”
Tom and Debbie J.
“We were very pleased with all the folks that came out and worked at our house. They were all friendly, thorough, helpful and kind. A big thanks to your excavation team!”
Damian M
“Exceptional!!! I have already recommended to others. There might be cheaper plumbers out there but that is exactly what they are? cheap. Our experience with Mr. Rooter is always better than we expect.”
Laurin W
“Our service pro, Brian B, was extremely courteous and helpful. We would highly recommend him personally and the company as well.”
Gordon D
“I noticed the care in keeping the work areas clean. I appreciated that and am very pleased!”
Richard O
“Very nice and understanding, and charged me the quoted price even though it took longer than expected.”
Christine K
“Your service made a huge difference in our quality of life. Thank you!”
Marie S
“We were referred by a neighbor and they are happy with your company and service. So are we! Thank you. Brian B explained it very clear and honest. Ken G did a good job too. Keep up the good work. We need a good locally owned and operated company like yours!”
Pokie L.
“Your service professional was nice, friendly, and explained everything. It was enjoyable. Really!”
Talia S.
“We were very satisfied with the work completed. We were also very appreciative of the personal approach and professionalism of Chris H. He was wonderful.”
Ignacio G.
“A special thanks to Brian B, very professional in his line of work and besides that a sense of humor. Thanks!!”
Marian K.
“Mr. Rooter plumbing has always provided prompt and satisfactory service at a reasonable price. I will continue to use your services.”
Phil Y
“Over the years, Mr. Rooter has taken care of all our plumbing needs. We will continue to call Mr. Rooter because they have been so dependable.”
Gary Q.
“After sending an email, I was called in 10 minutes and had a serviceman here the same day. He was professional and polite.”
Clara D.
“Brian B. and John B. are excellent and are assets to your company. I will ask for them for future service calls.”
Dawn M.
“Mr. Rooter plumbers are the best in the area. They are professionals in every sense of the word and they are tidy and clean up when finished!”
Carol Ann P.
“Travis S is a great guy. I am very happy with your service. I normally don?t recommend companies, but I will highly recommend you to everyone. Susan A in your office is wonderful as well. She is such a nice person. Both Susan and Travis should get a raise!”
Trudy Q.
“SERVICE PROFESSIONAL should be in all capital letters on Tom B's business card. His service was the most pleasant experience I have ever had. Tom is outstanding, professional, and took time to explain the process. Mr. Rooter has one heck of an employee. I will recommend Mr. Rooter to everyone.”
Cyndi C.
“7 - 8yr old cousins. One roll of toilet paper down the toilet. Nicholas B came to the rescue! Thank you so much. It was greatly appreciated.”
Anita C.
“We will recommend Mr. Rooter. Chris M was delightful! We enjoyed him enormously.”
Sue K.
“Your dispatcher Bekka was very kind and Tom B did a great job in a bad situation. I was very upset and both Bekka and Tom B gave such outstanding customer service that it made me feel so much better.”
Barb S.
“Hooray for same price service on Saturdays!! I recommended Mr. Rooter to one of my neighbors already.”
Shanna S.
“Without exception, every one of the technicians who have come to my home have gone above and beyond to do the job.”
Barbara P.
“To the Mr. Rooter Family: Let me start off by saying what polite and courteous employees you have. It starts with the ones answering the phones and all the young men that work at our home. Thank you for putting more dirt in the front yard. You can be sure if anyone asks us, we will recommend Mr. Rooter.”
Gene and Donna
“Brian was awesome! He provided the best service we ever had! Thank you!”
Donald S.
“My plumber was great! He was friendly, happy and very knowledgeable about pipes.”
Eric C.
“Brian is the best! Competent, friendly, fast and efficient. I'll ask for him again. Give him a raise, he deserves it.”
David S.
“The service professional was fabulous. He explained things in a matter we understood. Bravo!”
Jutta A.
“A+ Thanks!”
Ken S.
“Great and timely service! Mr. Rooter is the only company for us.”
Michael G.
“You will get any service I might need in the future. I will recommend you to anyone that needs your services.”
Artis H.
“Jim M was a complete professional and really great to work with. I highly recommend him and Mr. Rooter to anyone. Thank you.”
Karen F.
“Called late Friday to request Jim M and he wasn't available. They offered to send another tech and I said I would wait for Jim until Monday. Jim came, problem solved. Very happy, many thanks Jim.”
Pat B.
“Jim is an excellent technician. Mr. Rooter is lucky to have him as an employee.”
George W.
“Justin was here to clear our driveway line. He did a great job explaining what he would do, and reviewing the camera view with me when the line had been cleared. I can recommend Justin.”
Jim A.
“Professional, knowledgeable, courteous, thorough and efficient.”
Sharon P.
“Justin made a stressful situation feel easy. She said Justin was very professional and informative, and said we better keep him around for a long time.”
David G.
“Very happy, courteous, professional, informative. I would use you again and recommend you. Justin was awesome!!”
Steve C.
“He was very helpful and explained services available. He was also very nicely dressed and well spoken. Thank you.”
Jennifer M.
“Very satisfied with the speed and quality of service. Great service from Mr. Rooter in 2013 and 2016!”
Daniel A.
“Tucker was excellent! His explanation and education about plumbing, our plumbing issue, and possible solutions was very much appreciated.”
Tyler A.
“Excellent and prompt service. Thank you!”
Donna D.
“It was fantastic! Using a camera, the tech found 4 or 5 disposable razors blocking the drain about 12? down. He carefully cleared the line, and what a difference it has made. Thank you!”
“Your service was awesome! I called at 5pm and the repair man was timely and quick. Thank you!”
Kelly H.
“Service by Cody was exceptional. He was knowledgeable, skilled and courteous. Thank you.”
Tom and Diane S.
“The services Mr. Rooter has ALWAYS given us have been fantastic!!”
Darlene K.
“We love the local service you provide!”
Willie P.
“Our problem hit us on Super bowl Sunday. The problem was solved quickly and I was still able to enjoy the game.? Thank you!”
Gerald M.
“Your guys and gals are great. Thank you Mr. Rooter!”
Mark H.
“Thank you very much for being so kind and quick. God bless each and every one of you.”
Victoria R.
“Everything was great! Our problem was fixed quickly and competently!”
Debra L.
“It is nice to have a go to plumber in my area.”
Charles L.
“Tucker T. showed up on time, was friendly, knowledgeable, and did an excellent job. Mr. Rooter has a great employee on their hands!!!”
Jay D.
“Brian and the excavation team were very helpful. They continued to provide insight and advice as other issues developed. It was great customer service all around.”
Twila B.
“Service professional Jim, was extremely thorough and conscientious.”
Linda L.
“Your staff were above average in professionalism. I would not hesitate at all to use your services again.”
Melissa H.
“Thank you! Exceptional work and professional courtesy.”
Suzanne E.
“Thanks for your quick response and conscientious service techs.”
Sylvia A.
“We are very pleased with the fast appointment times. Your phone staff is very professional!”
Vandy S.
“Adam explained and verified that the plumbing was clear. He was very thorough. Thanks for the great service!”
Mylan L.
“We were very pleased with the installation of our new faucets in our master bathroom. Thank you.”
Leonard S.
“I am so happy I called Mr. Rooter. He is someone I can trust!”
Steven C.
“Jim was the nicest guy. He went to great lengths to solve my plumbing problems. I will never call anyone other than Mr. Rooter ever again.”
Marcia L.
“We have always been happy with your services.”
Evelyn T.
“They came out shortly after I called and were quick to fix the leaks!”
Beverly C.
“John was great. Very knowledgeable and competent. I never felt rushed to make a decision. He explained everything very well.”
Sue C.
