“I had a hot water line spring a major leak under the house, creating an emergency. After calling several other plumbers who were unable to help until next week, if at all, I tried Mr. Rooter. The company had a journeyman/apprentice team there in about half an hour, and they took care of the spewing line in short order. They were very personable and professional. I would definitely use them again and recommend others do as well.”
SKB , McMinnville, OR
“I called Mr Rooter to repair a leak under the kitchen sink, Kelly answered the phone and set to get me an appointment as early as possible ( thank you Kelly , you are a gem). When Pete and Chris arrived they knew what had to be repaired and how to do it. These guys are GREAT, friendly, polite, and cleaned up the area. Thanks again Pete, Chris and Kelly.”
Ada , Newberg, OR
“A great outfit to do business with! From the dispatcher to the Service Pro who helped us today, we couldn't be more pleased. Brett was on time and knew his business. He advised how to avoid future drainage problems as well. I'd recommend these guys/gals to anyone.”
Steve , Newberg, OR
“Zach stayed all day to help with all of our plumbing problems and was super helpful and kind.”
C.T. , Newberg, OR
“Live in a manu home in Dundee. Developed several leaks underneath home. Fixed a couple myself. Latest one was beyond my ability. Dominic came by, advised to consider complete new piping job in that would continue to have more leaks. Dominic did the job and he did a fantastic job. Would recommend this Newberg Mr. Rooter to anybody needing their services. Keep up the excellent work Dominic!”
Tino A. , Dundee, OR
“John and Jonathan were professional, patient, polite, efficient and did an amazing job. They were respectful of my home, floors etc... They explained everything well and showed me the different options of choices and prices. I really really appreciate their patience and answering my questions and going over the different options and reviewing what they already said when I had needed to ask more questions in order to make a final decision. I really like the iPad and the way it comes up with the different options so you can see what you’re getting. I think it’s amazing and I so appreciated they could do the job that day and not have to come back even though it wasn’t an emergency. It was just nice because I had planned to be home with the time slot for the day and well... it was just very appreciated. I can’t really say enough good things and I could go on and on with positive adjectives. In addition the gals in the office were very efficient and helpful when I made the appointments and I appreciate the follow up to let me know when they would be arriving. Mr. Rooter John and Jonathan were recommended by my daughter and her husband and I highly recommend them. I hope I don’t need them for quite a while but if I do I will definitely use them. Thank you so much”
C.G. , Newberg, OR
“There was nothing that I did not like. The service was outstanding all the way from the office Amanda to the Service Technician Dominic who worked diligently to solve a very complicated problem which ultimately saved me a great deal of money. I would recommend Mr. Rooter to anyone without reservation. I can't think of anything I didn't like. It was a more than satisfying experience. Mr. Rooter is a first class company all the way from the office to the field.”
T.W. , Dundee, OR
“Brian and his trainee did an excellent job for me. One half of our sewer was plugged and no way for me to get it unclogged. Called this morning and they were here within a couple of hours. Brian checked things out, scoped the drain and found the problem before he laid out my options. They put in a bidirectional clean out and jetted the drain from the clog to the street connection. Less than 3 hours later the drains are clean and I am a happy camper. Great work courteous service, couldn't have been a better experience. Would definitely recommend them.”
Rod , newberg, OR
“This is the 4th time I have used Mr. Rooter. This time for a leaky seal in one of the bathrooms. My son-in-law had tiled the floor but had not used the correct seal. John Cozad and his son were on schedule, gave me the quote for the service, then did the repair. I appreciate their quality work. Mr. Rooter has installed 3 new sinks in the bathrooms and kitchen for a remodel. I would encourage people to call Mr. Rooter for all the plumbing!”
Joan , Newberg, OR
“Arrived promptly at the scheduled time. Sean did a great job at troubleshooting & fixing the problem within an hour.”
GLS , McMinnville, OR
“Sean did a great job explaining the problem, our options for resolution and installation of our new toilet. We will certainly consider Mr. Rooter for any future plumbing needs.”
Sean H , Newberg, OR
“Part 2 of our story. We called the emergency line again and Sean called us after speaking with dispatch. He checked everything, was thorough and identified the possible location of our expensive leak. He took time to explain everything to us. It is an expensive leak but we had the confidence that he was being as thorough and honest with all the options. The day went from a one star to a five star.”
Condor , Newberg, OR
“Quick response and very professional. Matt repaired our plumbing issue, and gave us advise on keeping drains clean. If we have future issues/needs we will contact Mr Rooter again! The dispatch crew was a kick, great communication and good personalities.”
Rich , Mcminnville, OR
“After searching the yellow pages first thing this morning, I selected Mr. Rooter Plumbing of Newberg to help me deal with a yucky clogged toilet! I knew I had made the right choice when speaking with a pleasant lady named Carrie. The questions she asked and the information she shared, confirmed I had made the right choice in selecting a local, well established company to deal with my yucky problem. A young man named George arrived in the afternoon of the same day and was quick to diagnose the problem, and presented the solution. He was courteous, respectful of my furnishings, knowledgeable, and experienced! I would recommend George of Mr. Rooter Plumbing for any type of plumbing repairs.”
M. T. , Newberg, OR
“Great professional service by Matthew Olemun. The job was relatively simple but beyond my equipment. He did a excellent job and got our drain pipe going again. Thanks.”
Donald Smith , Dundee, OR
“Dominic was very thorough and courteous and gave me options when he came out last month. He was quick to resolve the problem. All of my dealings with Mr. Rooter have been equaling satisfying. Everyone is honest and prices are reasonable. Mr. Rooter is my resource for plumbing problems.”
Gary , Dundee, OR
“Dominic showed up precisely at the appointment time, and he was competent, professional, and personable - everything a homeowner likes to see in a service technician. He explained all the possible problems and options, and even helped empty out a large closet so he could access the crawl space under the house. We're very pleased with the service!”
Walt , Newberg, OR
“I will be 75 in April, and in all of my adult life I have never dealt with a plumber who was more professional, helpful, informative and expert as Sean. I am writing to tell you that he represents your company in a most wonderful fashion. After Sean had worked to unclog the drain and install a new disposal, he was joined by Robbie who helped him pull the stacked Whirlpool Duet washer and dryer from the laundry closed into the hall so that we could clean the floor. As I was gathering up materials and equipment to clean the floor myself, Robbie said, “Sir, may I do that for you.” OMG! I was absolutely flabbergasted and so appreciative of his willingness to go above and beyond. I was honored by his obvious respect for the elderly (it wasn’t going to be easy for me to clean that floor). And the floor is spotless. When he finished they put the washing equipment back, and left without a single mark on anything and nothing out of place. Their work was in a word: PERFECTION. I will recommend your company to anyone who will listen to me.”
Bill H.
“Excellent service and very professional. I was looking to change out a washer less shower valve with all plastic piping. Jeremy had all the special tools and finished everything including a repair in the other in under an hour. He saved me a lot of headaches and the price was low.”
Steve H.
“Sean and his supervisor were great men with great personality. It's nice to know some people still have a sense of humor. They gave me a great deal when my sewage line needed replaced. I would definitely recommend them.”
Allysa B.
“Great fast friendly service. Highly recommended. use this company for all of your plumbing needs. I have already recommended this company to my friend and relatives. Thank you Mr. Rooter of Newberg.... Great job and Great Service.”
James G.
“We had a sewer issue pop up and they came out right away. Apparently the people who did plaster work on our home before we bought it poured what was left down the drain and blocked it up at several spots. Once again they were very courteous, professional and friendly. They did a great job and we are very happy with their service.”
Ronny B.
