The Ferguson family didn't just buy a franchise; they built a plumbing tradition. Spencer Ferguson is a fourth-generation plumber whose sons now serve as the fifth generation, actively working on complex Peninsula projects.
Since the mid-80s, our team has been a fixture in the community, recently earning the 2025 Neighborly Franchise of the Year award for our commitment to excellence. We treat every San Mateo home with the same care we’d give our own family.
Why We’re the Peninsula’s First Choice
Transparent, Flat-Rate Pricing
We’ve removed the "invoice anxiety" that often comes with home repairs. Before any work begins, our team provides a clear, flat-rate estimate so you know the exact cost. You approve the price before we ever pick up a wrench, ensuring there are no hidden fees or surprises when the job is done.
Decades of Local Infrastructure Expertise
With over 40 years in San Mateo County, we aren't just visiting; we know the specific plumbing challenges of Peninsula homes. From aging pipes in historic properties to modern drainage needs like French drains, our institutional knowledge allows us to diagnose issues faster than shops new to the area.
A Culture of Consistent Quality
We don't just hire technicians; we retain experts who become familiar faces with our long-term clients. Because we take care of our team, they take care of you with high-level professionalism and a commitment to solving problems correctly the first time.
What to Expect: Our Seamless Service Process
We’ve refined our workflow to respect your time and provide total clarity from start to finish.
Our proven process includes:
- Responsive Scheduling: We answer the call quickly and find a time that works for your schedule, including weekends.
- Prompt Arrival: Our technicians arrive on time, respecting the window provided, so you aren't stuck waiting all day.
- Thorough Diagnosis: We assess the issue and explain the "why" behind the problem in plain language.
- Upfront Options: You receive a range of solutions and a firm price before any work is performed.
- Clean Professionalism: We perform the repair efficiently and always clean up our workspace before we leave.
Stress-Free Financing for Major Repairs
Plumbing emergencies don't always wait for a convenient time in your budget. To help you manage larger projects, such as water heater replacements or sewer line repairs, we offer flexible financing options. This lets you get the essential work done now while spreading the cost into manageable monthly payments.
Our Neighborly Done Right Promise®
We stand behind the quality of our work because your peace of mind is our priority. Residential clients can rely on a 30-day guarantee for drain cleaning, a 90-day window for repair workmanship, and a full year of protection on new replacements.
For our local business partners, we provide a 30-day promise on all commercial workmanship to keep your operations running smoothly.
A Higher Standard of Customer Care
Respect is the foundation of our service. Our technicians are licensed, background-checked, and trained to treat your property with absolute care. We prioritize clear communication to ensure you understand every step of the process.
If you are more comfortable communicating in Spanish, we have technicians available to ensure nothing is lost in translation.
