Extremely skilled, knowledgeable and also very professional!
“We've been customers of Mr. Rooter of Williamsburg for less than three weeks, and have already needed them many times. Joining their 3 year Advantage Plan has more than paid for itself, and they respond within just a few hours of our non-emergency calls. Their terrific customer service starts with the initial call to Autumn who is personable, yet very professional and attentive. She carefully listens to the problem, asks all the right questions, and is very good about keeping you informed as to when your technician is arriving. Our technician, Gordon is the best. He's extremely skilled, knowledgeable and also very professional. He quickly deduces the problem, explains what needs to be done, is very clear about cost and simply fixes it. It's just a pleasure, and a relief to have this "go-to" company and their great staff.”