Read Our Reviews

When our water heater suddenly failed Steve Ferguson and his son came out on short notice and helped get us set up with a new water heater quickly and without any problems.

They have been a family owned and run business for years and signed…

Everyone is Friendly, professional, knowledgeable. It was really easy to book an appointment by phone and Chris showed up within the appointment window, and fixed the issue we were having (a clogged bathroom sink) quickly & efficiently. …

They show up when promised. They accommodated my needs. They are professional. They do the work. They are nice. Thank you.

Our plumber Scott was most pleasant, professional and very clear about knowing how to not only fix, but also simplify our leaky water filter to avoid any future issues. It was a small job that left our system not only leak free but improved…

Whew! The feeling of total relief. You don't want to hear the story but it was not a pretty picture. Thank heavens for mr rooter. Very professional and intelligent and competent and showed up right away. Even the dispatcher was on my side

…

Great problem solvers! They understand and respect customer service...

Joan

Spencer was awesome. I really appreciated that he explained everything he was doing and took the time to help me understand the exciting world of sewer lines/roots! Would use them again without hesitation.

We had a leak in the drain pipe in the kitchen. We called Mr. Rooter and they promptly made an appointment for someone to come that afternoon. Chris was on time and very courteous. He explained what had happened and what needed to be done. …

Scott, was great . I felt very comfortable with his advice, I will for sure call Mr .Rooter again.

Spenser was very helpful.

Scott was professional, courteous and energetic about doing the job. He offered suggestions & options. Did the work quickly, effectively and without harming any landscaping (it was an outside drain). Highly recommend them. Only down side: …

Spencer is great. Thank you!

Same day service and a very knowledgeable and professional service technician at a reasonable price.

Spenser was really good. He came in and diagnosed the problems we were having and went brought the parts and installed them. He clearly told me what it would cost and stayed within that price. I highly recommend him.

The technician was knowledgeable and was able to diagnose and fix the problem very quickly. I also appreciate that they called me back to let me know when they could come out.

I was so pleased to find an efficient and knowledgeable plumber. Mr. Rooter, Oakland was recommended by a friend who many many properties and I'm glad to have them in my files of reliables.

We had a leak at the base of our toilet so we needed to reseal and fix the caulking. Scott was the service man and I was so impressed by his efficiency, knowledge, and friendly demeanor. I would highly recommend him to my family and friends…

Spencer provided efficient, clean and professional service. He did a great job solving a serious problem. He is an expert because he has seen and done it all. If you want the job done right by honest professionals, then Mr. Rooter is your …

They are wonderful! honest, experienced, first class service.

Quick response, correct analysis of the problem, thorough clean-up and friendly technician.

Prompt & Professional! Highly recommended!

Very professional and courteous from my initial contact with the company to the completion of the work. I would recommend the company to anyone needing sewer line work in the East Bay.

Scott went out of his way to ensure that our problem was solved quickly and effectively.

Plumber was able to arrive in a couple of hours. Diagnosed problem, fixed! (Old bathtub/fixtures--from 1920s .) Forever grateful! Really nice person too. Good experience all round.

Wonderful! Very quick to respond when we had an emergency water problem. Excellent work and cleanup after and very reasonable prices. A family business, everyone I spoke to was friendly and helpful with excellent follow-through. Happy to recommend Mr.Rooter to all my friends and neighbors.

They really do smile. Helped me research a drain problem with the video camera and now we know what needs to be done. Thank you Scott.

I am so grateful to Scott for his stellar work repairing several fixtures in our older home. The work was scheduled for the day following my call. He was prompt, courteous and professional. He presented various options, respected my …

I was very satisfied with Mr. Rooter employees service ethic along with the ability to accommodate my residence requirements and finish the job within scheduled time frame.

What an awesome experience with a very difficult issue here! Staff is great, knowledgeable and very very accommodating. YOU rock!

I have been using these guys since before they were Mr. Rooter (family owned business – Jevons plumbing). They still rock, and are amazing. Always arrive when scheduled, do fantastic work with great materials (you don' t get charged as if …

Excellent service. Courteous. Extremely fair pricing. Wouldn't think of hiring anyone else to do any plumbing job.

A family business that stands behind their work. They fixed a tough sewer problem and prices were very reasonable. Showed up on time, communicated with us and explained all the aspects of the repair.

Mr Rooter is our preferred plumber for any kind of plumbing work. They show up on time, survey the problem, explain precisely what they are going to do and why; then they fix it or install it; whatever the job entails. it gets taken care of…

Spencer immediately explained clearly and matter of factly what needed to be done, then proceeded to do it. In 45 minutes he had unclogged the drain, which as he described it had a build-up of sludge over a long period of time. I live in an…

The Mr. Rooter service came right on time,the cost agreed upon, the problem studied and the story of what had been done. (i.e. of the gallon of "Drano" used by the home owner to no success). Mr. Rooter figured out a solution , the electric …

Have been using the Ferguson family for years...always professional and gets the job done fairly and with care. Cant recommend more highly!

We couldn't ask for a better plumber than Spencer Ferguson from Mr. Rooter. He is very knowledgeable and provides excellent service with a great attitude.

I have used Mr. Rooter Plumbing of The Oakland-Berkeley Area for my east bay clients with excellent results. Definetly a 5 STAR Company

George Salet

Great service and extremely polite.

These guys saved the day! I had a clogged toilet in my rental unit. They came within an hour, were considerate and professional – and fixed the problem quickly and reasonably. I will call them with the next (inevitable) plumbing emergency.

very good

Very nice man came, I think his name was Alex. He was friendly and took care of the clogged toilet. What a relief!

Fantastic service! Thank you!

Spencer Fergerson from Mr. Rooter is an absolute Pro! Very friendly and really sharp! Our plumbing has never worked better and that's saying alot since we live in an old house. We are about to upgrade several fixtures and I'm looking forward to having MR. Rooters Spencer Fergerson back!

We have had Mr. Rooter do work on our plumbing issues in our old building. They are professional, prompt, knowledgeable and courteous. We have used many other plumbing contractors, but Mr. Rooter had exceeded our expectations. Do not …

Overall the service was outstanding. Direct, to the point and extremely helpful.

Excellent experience. Spencer was on time, called a few minutes ahead to let me know he was on his way, gave me an idea of what to expect, took care of it pretty quickly, and he fixed an additional problem with the kitchen sink for no …

Steve, the owner of Mr. Rooter in Oakland, showed up on very short notice to fix gas lighting problems at our water heater and floor heater. He did that with great humour and intelligence so that we actually could learn how to help …

Mr. Rooter was EXCELLENT !!! fixed our totally stopped up sink that we had tried to fix .. for 2 days.. quickly and cleanly... You did a fantastic job and were so nice and courteous in explaining things..

you are now are go -to guy and we will recommend you to others !!!

Chris was the Greatest

We called Mr. Rooter to unclog an upstairs bathroom drain (tub, sink, toilet) line on a holiday. The service plumber arrived on time and inspected the situation. He was very careful to use shoe covers while inside the house. Our main sewer …

Spencer was great. Super professional, took care of a number of small plumbing issues all at once — leaking tub and sink, replacing broken faucets, unclogging drains. Work was done fast and he cleaned up afterward, left our bathroom cleaner than when he arrived. Thanks for a great job!

After an inspection of our drain clog, the service plumber, Lance, recommend several options and cost estimates. We decided to remove a previously installed drain clean out and install another that would allow access both up and down the …

Very happy. Scott kept me appraised of the work as he went along. Explained what we were seeing when we scoped the sewer pipes, what next steps/future maintenance could look like. And solved our drainage issue which was the most important and left us a clean patio!

Thank you for your quick resolution of my tub drain problem and going to the extra trouble that was needed for a stubborn drain.

Service was prompt and courteous. Mr. Evans was very friendly and professional!

My toilet had been erratic for awhile and then the handle broke. Mr. Rooter gave me an appointment for the very next morning; Spencer, the plumber, arrived right on time, immediately diagnosed the problem, and quickly and cheerfully …

Wait time was reasonable. Christopher was my plumber. He was very respectful, easy to communicate with. Explained what needed to be done and gave me options. His quote was accurate and he solved the problem in a reasonable amount of time. I…

Fast service, friendly, fairly priced!

I called on Sunday night and Christopher, was on site Monday morning. My review is more for him than Mr. Rooter since he was the one that really impressed me. Wow! What a nice man!!! He quickly diagnosed the problem and offered a cost …

We have used Mr. Rooter several times now where I work and I have also used it several times at home. The staff is very helpful and friendly and I have always been very pleased with the service.

Excellent service. Highly qualified staff who are a pleasure to deal with.

Have been using Mr. Rooter of Berkeley for the past 20 years.

Mr. Rooter Plumbing in Oakland is my go-to plumbing service, and has been for many years. I have a home with original 100-year and 80-year plumbing and this family-run business has been able to handle a multitude of problems for me. They're…

Big success. Scott Ferguson of Mr Rooter was prompt, friendly, thoughtful and good. Upstairs tub not draining in 100 year old house. Prior attempts to snake unsuccessfully as would go up vent. Scott checked the roof vent (not easily …

I called Mr. Rooter on a Wednesday and told them my daughter put a My Little Pony doll down the toilet and clogged it. Mr. Rooter gave me an arrival time for that same day (1star). Chris the plumber who has over 23 years experience and the …

These guys are the BEST!!! Our sewer clean out, actually both of them, were stopped up and there was raw sewage spilling in our yard. Mr. Rooter came to the rescue! I have used this company for 5 years, on the recommendation of our neighbor…

The cold water pipe from our bathtub started leaking out onto the bathroom floor this past Sunday. We were in the middle of a bathroom remodel and this was an unexpected and extremely unwelcome surprise. Not to mention the timing was …

Our kitchen garbage disposal/ sink had been leaking so we called Mr. Rooter Plumbing to send someone out. The lady who answered the phone was very friendly and helpful. It was easy to set up an appointment right away- and she also let me …

I messed up and put some really hard stuff (basil stems) down the garbage disposal that jammed up the drain completely (not the GD; it worked). Tried the usual almost useless liquid (Drano); that didn't even touch the problem. So, even …

We have used Mr. Rooter Plumbing since before 2004. They have replaced our sewer lateral, and tested it again today, installed an earth quake valve on our gas meter, installed a new toilet and a new water heater, reconfigured our kitchen …

We are remodeling our kitchen and our contractor noticed dirt in our drain. I looked on Yelp for businesses and found that Mr. Rooter's answering service was 24/7, and set up an appointment the next day after my call. Other businesses …

If you are looking for professional plumbers with integrity and experience, look no further than Mr Rooter of Oakland. We have an old house in San Leandro with lots of special needs. Mr Rooter has come through for on us on two occasions …

Just want to update, that after several visits for different issues over the years that Mr. Rooter is still our go-to. We just had them come out for something that turned out to be extremely minor and they would not charge us. They …

Yesterday we had a plumber try to clear our clogged sewer line without success, we finished up getting a referral to Mr. Rooter as it appeared the line needed to be hydro pressure cleaned which is a scary and expensive process and they …

I had a recommendation to use Mr. Rooter from the company where I purchased a new gas fireplace, and have had an excellent experience from the estimator and the installer. Steve, who did the estimate for the gasline extension which was …

Excellent work...a broken water main was the problem and they responded quickly and on time even though it was Xmas Eve and came again the day after Xmas...nice guys good work ...explained it well and came in on the exact estimate....

Would…

We had a drain back up emergency and with all of the recent storming, every place I called was booked for at least the day or two. They were able to get a technician out to me same day and give me a very reasonable quote!

The technician (…

Called and Sergio was here in under 20 minutes to replace a broken sump pump. Basement was flooding fast and he just came on over and took care of business. I will definitely call again when I have plumbing needs.

Just a quick shout out to Carl Searle who came out today to snake our shower. He was really nice and even gave us advice on how to fix the problem ourselves before he started work. I didn't give 5 stars because he didn't have the biokleen …

Excellent, fast and professional service. Chris arrived on time (early truth be told), explained everything and even made sure to be careful around the landscaping. Very satisfied with their service overall.

Long story short, Mr. Rooter SAVED ME A TON OF MONEY!!!!! I had a plumbing prob and called a company that gave me an estimate of $2300 to repair my problem. 'Your pump is shot and this was done wrong' etc. This estimate was worth a second …

I had a serious problem with the bathtub drain and old cast iron pipes. Chris from Mr. Rooter was absolutely wonderful and didn't leave (it was after 6:00 PM) until everything was properly fixed. Thank you Chris!

Eva Pardee-Russell

Woke up this morning to no hot water. Checked things and found the hot water heater was not working. I called Mr. Rooter and the office was very helpful in setting up a window for the service tech's visit. Ben showed up early and walked …

Mr. Rooter saved our lives... well not really, but definitely helped us out when we were in a real bind. Our guest bathroom toilet sprung a leak today (Saturday) just as we had guests coming into town to visit. We called Mr. Rooter around …

We had a leaking valve under our sink and the fix was done quickly and with thorough explanation of the cost. I appreciated that the technicians also took the time to educate me on basic things like where to turn off the water for our unit…

I contacted Mr. Rooter to do a camera inspection of my sewer lateral for a recent home purchase in Oakland. During the day of my appointment, a scheduling conflict arose on the part of the camera guy. To my surprise, the owner, Steve, came …

Truly a family company. Steve and now his sons Scott and Spencer run a top-knotch shop that has been around (I found out) since 1924... they are personable, honorable, and you can not ask for a better group of people to look after your …

Excellent service! I called this morning about a blocked kitchen drain and was given an appointment for tomorrow morning, which was OK since it was not an emergency. But then they called to let me know that Scott was nearby and had finished…

I live in a senior housing complex where we had a clogged pipe and sewage backing up. We called Mr Rooter after another company had failed to clear the line and then told us we needed an $8K two-way cleanout installed to correct the problem…

We had used Mr. Rooter a few years back for a clogged kitchen sink and was impressed with their plastic booties that they slip over their shoes when they came in. Yes, it may seem like a small thing but it's nice that they think about these…

Our slow draining bathroom sink finally stopped draining and after many attempts to unclog it we finally called Mr. Rooter. They sent a very knowledgable Spencer who unclogged the sink and even checked under the house for any problems. The …

Called Mr. Rooter a little after 8 AM after seeing the van on the freeway. Was able to get an immediate appointment at 9:30 AM that same morning. Had been having issues with my garbage disposal and Jose came in and quickly fixed the …

Water heater went out last night (Sunday, of course). The late night plumber was already booked so he said he'd have the office call me in the morning, which they did. They were there by 10am (Jose and a helper) and quickly suggested that …

I have been a Mr. Rooter fan/customer for over 10 years and have been extremely happy with them! I can't believe I've never Yelped them before – I thought i had! They are a franchise, but the one in Berkeley on University is really more …

Well, ditto on the thumbs up for Ben. Of course these things only happen on a Saturday night: you pull the plug in the upstairs bathtub and the next thing you know there's poo coming up from the downstairs toilet and tub like Old Faithful.

…

Mr. Rooter was great!! Scott came to my house and was extremely polite and professional! They were on time and efficiently fixed our problem. After they fixed the clog, there was still a weird drip in the sink that Scott ended up on the …

Prompt.

Courteous.

Discussed the problem and didn't make false promises.

Friendly.

Local (the technician lives in San Leandro and works in Berkeley).

Recommended by a plumber we trust.

Pricing was in line with the market for the job. We …

I had an experience like David R...we had a back-up up on a Saturday night with sewage in our basement. A new young guy named Ben came out and cleared the line -even cleaning up the mess. He was new and didn't know he needed to scope the …

I called about 2:30P and Jose called back within 5 minutes. He explained that he was on another job, but would call after completing the other job. He did so promptly and told me when he would arrive and he was on time. He went over the …

It amazes me to see people whining about prices. If you are price sensitive, it's your right to shop around. It doesn't seem fair to slam a business just because you think they are expensive. If you only want to save money, take the time to…

When our water heater suddenly failed Steve Ferguson and his son came out on short notice and helped get us set up with a new water heater quickly and without any problems.

They have been a family owned and run business for years and signed…

Everyone is Friendly, professional, knowledgeable. It was really easy to book an appointment by phone and Chris showed up within the appointment window, and fixed the issue we were having (a clogged bathroom sink) quickly & efficiently. …

They show up when promised. They accommodated my needs. They are professional. They do the work. They are nice. Thank you.

Our plumber Scott was most pleasant, professional and very clear about knowing how to not only fix, but also simplify our leaky water filter to avoid any future issues. It was a small job that left our system not only leak free but improved…

Whew! The feeling of total relief. You don't want to hear the story but it was not a pretty picture. Thank heavens for mr rooter. Very professional and intelligent and competent and showed up right away. Even the dispatcher was on my side

…

Great problem solvers! They understand and respect customer service...

Joan

Spencer was awesome. I really appreciated that he explained everything he was doing and took the time to help me understand the exciting world of sewer lines/roots! Would use them again without hesitation.

We had a leak in the drain pipe in the kitchen. We called Mr. Rooter and they promptly made an appointment for someone to come that afternoon. Chris was on time and very courteous. He explained what had happened and what needed to be done. …

Scott, was great . I felt very comfortable with his advice, I will for sure call Mr .Rooter again.

Spenser was very helpful.

Scott was professional, courteous and energetic about doing the job. He offered suggestions & options. Did the work quickly, effectively and without harming any landscaping (it was an outside drain). Highly recommend them. Only down side: …

Spencer is great. Thank you!

Same day service and a very knowledgeable and professional service technician at a reasonable price.

Spenser was really good. He came in and diagnosed the problems we were having and went brought the parts and installed them. He clearly told me what it would cost and stayed within that price. I highly recommend him.

The technician was knowledgeable and was able to diagnose and fix the problem very quickly. I also appreciate that they called me back to let me know when they could come out.

I was so pleased to find an efficient and knowledgeable plumber. Mr. Rooter, Oakland was recommended by a friend who many many properties and I'm glad to have them in my files of reliables.

We had a leak at the base of our toilet so we needed to reseal and fix the caulking. Scott was the service man and I was so impressed by his efficiency, knowledge, and friendly demeanor. I would highly recommend him to my family and friends…

Spencer provided efficient, clean and professional service. He did a great job solving a serious problem. He is an expert because he has seen and done it all. If you want the job done right by honest professionals, then Mr. Rooter is your …

They are wonderful! honest, experienced, first class service.

Quick response, correct analysis of the problem, thorough clean-up and friendly technician.

Prompt & Professional! Highly recommended!

Very professional and courteous from my initial contact with the company to the completion of the work. I would recommend the company to anyone needing sewer line work in the East Bay.

Scott went out of his way to ensure that our problem was solved quickly and effectively.

Plumber was able to arrive in a couple of hours. Diagnosed problem, fixed! (Old bathtub/fixtures--from 1920s .) Forever grateful! Really nice person too. Good experience all round.

Wonderful! Very quick to respond when we had an emergency water problem. Excellent work and cleanup after and very reasonable prices. A family business, everyone I spoke to was friendly and helpful with excellent follow-through. Happy to recommend Mr.Rooter to all my friends and neighbors.

They really do smile. Helped me research a drain problem with the video camera and now we know what needs to be done. Thank you Scott.

I am so grateful to Scott for his stellar work repairing several fixtures in our older home. The work was scheduled for the day following my call. He was prompt, courteous and professional. He presented various options, respected my …

I was very satisfied with Mr. Rooter employees service ethic along with the ability to accommodate my residence requirements and finish the job within scheduled time frame.

What an awesome experience with a very difficult issue here! Staff is great, knowledgeable and very very accommodating. YOU rock!

I have been using these guys since before they were Mr. Rooter (family owned business – Jevons plumbing). They still rock, and are amazing. Always arrive when scheduled, do fantastic work with great materials (you don' t get charged as if …

Excellent service. Courteous. Extremely fair pricing. Wouldn't think of hiring anyone else to do any plumbing job.

A family business that stands behind their work. They fixed a tough sewer problem and prices were very reasonable. Showed up on time, communicated with us and explained all the aspects of the repair.

Mr Rooter is our preferred plumber for any kind of plumbing work. They show up on time, survey the problem, explain precisely what they are going to do and why; then they fix it or install it; whatever the job entails. it gets taken care of…

Spencer immediately explained clearly and matter of factly what needed to be done, then proceeded to do it. In 45 minutes he had unclogged the drain, which as he described it had a build-up of sludge over a long period of time. I live in an…

The Mr. Rooter service came right on time,the cost agreed upon, the problem studied and the story of what had been done. (i.e. of the gallon of "Drano" used by the home owner to no success). Mr. Rooter figured out a solution , the electric …

Have been using the Ferguson family for years...always professional and gets the job done fairly and with care. Cant recommend more highly!

We couldn't ask for a better plumber than Spencer Ferguson from Mr. Rooter. He is very knowledgeable and provides excellent service with a great attitude.

I have used Mr. Rooter Plumbing of The Oakland-Berkeley Area for my east bay clients with excellent results. Definetly a 5 STAR Company

George Salet

Great service and extremely polite.

These guys saved the day! I had a clogged toilet in my rental unit. They came within an hour, were considerate and professional – and fixed the problem quickly and reasonably. I will call them with the next (inevitable) plumbing emergency.

very good

Very nice man came, I think his name was Alex. He was friendly and took care of the clogged toilet. What a relief!

Fantastic service! Thank you!

Spencer Fergerson from Mr. Rooter is an absolute Pro! Very friendly and really sharp! Our plumbing has never worked better and that's saying alot since we live in an old house. We are about to upgrade several fixtures and I'm looking forward to having MR. Rooters Spencer Fergerson back!

We have had Mr. Rooter do work on our plumbing issues in our old building. They are professional, prompt, knowledgeable and courteous. We have used many other plumbing contractors, but Mr. Rooter had exceeded our expectations. Do not …

Overall the service was outstanding. Direct, to the point and extremely helpful.

Excellent experience. Spencer was on time, called a few minutes ahead to let me know he was on his way, gave me an idea of what to expect, took care of it pretty quickly, and he fixed an additional problem with the kitchen sink for no …

Steve, the owner of Mr. Rooter in Oakland, showed up on very short notice to fix gas lighting problems at our water heater and floor heater. He did that with great humour and intelligence so that we actually could learn how to help …

Mr. Rooter was EXCELLENT !!! fixed our totally stopped up sink that we had tried to fix .. for 2 days.. quickly and cleanly... You did a fantastic job and were so nice and courteous in explaining things..

you are now are go -to guy and we will recommend you to others !!!

Chris was the Greatest

We called Mr. Rooter to unclog an upstairs bathroom drain (tub, sink, toilet) line on a holiday. The service plumber arrived on time and inspected the situation. He was very careful to use shoe covers while inside the house. Our main sewer …

Spencer was great. Super professional, took care of a number of small plumbing issues all at once — leaking tub and sink, replacing broken faucets, unclogging drains. Work was done fast and he cleaned up afterward, left our bathroom cleaner than when he arrived. Thanks for a great job!

After an inspection of our drain clog, the service plumber, Lance, recommend several options and cost estimates. We decided to remove a previously installed drain clean out and install another that would allow access both up and down the …

Very happy. Scott kept me appraised of the work as he went along. Explained what we were seeing when we scoped the sewer pipes, what next steps/future maintenance could look like. And solved our drainage issue which was the most important and left us a clean patio!

Thank you for your quick resolution of my tub drain problem and going to the extra trouble that was needed for a stubborn drain.

Service was prompt and courteous. Mr. Evans was very friendly and professional!

My toilet had been erratic for awhile and then the handle broke. Mr. Rooter gave me an appointment for the very next morning; Spencer, the plumber, arrived right on time, immediately diagnosed the problem, and quickly and cheerfully …

Wait time was reasonable. Christopher was my plumber. He was very respectful, easy to communicate with. Explained what needed to be done and gave me options. His quote was accurate and he solved the problem in a reasonable amount of time. I…

Fast service, friendly, fairly priced!

I called on Sunday night and Christopher, was on site Monday morning. My review is more for him than Mr. Rooter since he was the one that really impressed me. Wow! What a nice man!!! He quickly diagnosed the problem and offered a cost …

We have used Mr. Rooter several times now where I work and I have also used it several times at home. The staff is very helpful and friendly and I have always been very pleased with the service.

Excellent service. Highly qualified staff who are a pleasure to deal with.

Have been using Mr. Rooter of Berkeley for the past 20 years.

Mr. Rooter Plumbing in Oakland is my go-to plumbing service, and has been for many years. I have a home with original 100-year and 80-year plumbing and this family-run business has been able to handle a multitude of problems for me. They're…

Big success. Scott Ferguson of Mr Rooter was prompt, friendly, thoughtful and good. Upstairs tub not draining in 100 year old house. Prior attempts to snake unsuccessfully as would go up vent. Scott checked the roof vent (not easily …

I called Mr. Rooter on a Wednesday and told them my daughter put a My Little Pony doll down the toilet and clogged it. Mr. Rooter gave me an arrival time for that same day (1star). Chris the plumber who has over 23 years experience and the …

These guys are the BEST!!! Our sewer clean out, actually both of them, were stopped up and there was raw sewage spilling in our yard. Mr. Rooter came to the rescue! I have used this company for 5 years, on the recommendation of our neighbor…

The cold water pipe from our bathtub started leaking out onto the bathroom floor this past Sunday. We were in the middle of a bathroom remodel and this was an unexpected and extremely unwelcome surprise. Not to mention the timing was …

Our kitchen garbage disposal/ sink had been leaking so we called Mr. Rooter Plumbing to send someone out. The lady who answered the phone was very friendly and helpful. It was easy to set up an appointment right away- and she also let me …

I messed up and put some really hard stuff (basil stems) down the garbage disposal that jammed up the drain completely (not the GD; it worked). Tried the usual almost useless liquid (Drano); that didn't even touch the problem. So, even …

We have used Mr. Rooter Plumbing since before 2004. They have replaced our sewer lateral, and tested it again today, installed an earth quake valve on our gas meter, installed a new toilet and a new water heater, reconfigured our kitchen …

We are remodeling our kitchen and our contractor noticed dirt in our drain. I looked on Yelp for businesses and found that Mr. Rooter's answering service was 24/7, and set up an appointment the next day after my call. Other businesses …

If you are looking for professional plumbers with integrity and experience, look no further than Mr Rooter of Oakland. We have an old house in San Leandro with lots of special needs. Mr Rooter has come through for on us on two occasions …

Just want to update, that after several visits for different issues over the years that Mr. Rooter is still our go-to. We just had them come out for something that turned out to be extremely minor and they would not charge us. They …

Yesterday we had a plumber try to clear our clogged sewer line without success, we finished up getting a referral to Mr. Rooter as it appeared the line needed to be hydro pressure cleaned which is a scary and expensive process and they …

I had a recommendation to use Mr. Rooter from the company where I purchased a new gas fireplace, and have had an excellent experience from the estimator and the installer. Steve, who did the estimate for the gasline extension which was …

Excellent work...a broken water main was the problem and they responded quickly and on time even though it was Xmas Eve and came again the day after Xmas...nice guys good work ...explained it well and came in on the exact estimate....

Would…

We had a drain back up emergency and with all of the recent storming, every place I called was booked for at least the day or two. They were able to get a technician out to me same day and give me a very reasonable quote!

The technician (…

Called and Sergio was here in under 20 minutes to replace a broken sump pump. Basement was flooding fast and he just came on over and took care of business. I will definitely call again when I have plumbing needs.

Just a quick shout out to Carl Searle who came out today to snake our shower. He was really nice and even gave us advice on how to fix the problem ourselves before he started work. I didn't give 5 stars because he didn't have the biokleen …

Excellent, fast and professional service. Chris arrived on time (early truth be told), explained everything and even made sure to be careful around the landscaping. Very satisfied with their service overall.

Long story short, Mr. Rooter SAVED ME A TON OF MONEY!!!!! I had a plumbing prob and called a company that gave me an estimate of $2300 to repair my problem. 'Your pump is shot and this was done wrong' etc. This estimate was worth a second …

I had a serious problem with the bathtub drain and old cast iron pipes. Chris from Mr. Rooter was absolutely wonderful and didn't leave (it was after 6:00 PM) until everything was properly fixed. Thank you Chris!

Eva Pardee-Russell

Woke up this morning to no hot water. Checked things and found the hot water heater was not working. I called Mr. Rooter and the office was very helpful in setting up a window for the service tech's visit. Ben showed up early and walked …

Mr. Rooter saved our lives... well not really, but definitely helped us out when we were in a real bind. Our guest bathroom toilet sprung a leak today (Saturday) just as we had guests coming into town to visit. We called Mr. Rooter around …

We had a leaking valve under our sink and the fix was done quickly and with thorough explanation of the cost. I appreciated that the technicians also took the time to educate me on basic things like where to turn off the water for our unit…

I contacted Mr. Rooter to do a camera inspection of my sewer lateral for a recent home purchase in Oakland. During the day of my appointment, a scheduling conflict arose on the part of the camera guy. To my surprise, the owner, Steve, came …

Truly a family company. Steve and now his sons Scott and Spencer run a top-knotch shop that has been around (I found out) since 1924... they are personable, honorable, and you can not ask for a better group of people to look after your …

Excellent service! I called this morning about a blocked kitchen drain and was given an appointment for tomorrow morning, which was OK since it was not an emergency. But then they called to let me know that Scott was nearby and had finished…

I live in a senior housing complex where we had a clogged pipe and sewage backing up. We called Mr Rooter after another company had failed to clear the line and then told us we needed an $8K two-way cleanout installed to correct the problem…

We had used Mr. Rooter a few years back for a clogged kitchen sink and was impressed with their plastic booties that they slip over their shoes when they came in. Yes, it may seem like a small thing but it's nice that they think about these…

Our slow draining bathroom sink finally stopped draining and after many attempts to unclog it we finally called Mr. Rooter. They sent a very knowledgable Spencer who unclogged the sink and even checked under the house for any problems. The …

Called Mr. Rooter a little after 8 AM after seeing the van on the freeway. Was able to get an immediate appointment at 9:30 AM that same morning. Had been having issues with my garbage disposal and Jose came in and quickly fixed the …

Water heater went out last night (Sunday, of course). The late night plumber was already booked so he said he'd have the office call me in the morning, which they did. They were there by 10am (Jose and a helper) and quickly suggested that …

I have been a Mr. Rooter fan/customer for over 10 years and have been extremely happy with them! I can't believe I've never Yelped them before – I thought i had! They are a franchise, but the one in Berkeley on University is really more …

Well, ditto on the thumbs up for Ben. Of course these things only happen on a Saturday night: you pull the plug in the upstairs bathtub and the next thing you know there's poo coming up from the downstairs toilet and tub like Old Faithful.

…

Mr. Rooter was great!! Scott came to my house and was extremely polite and professional! They were on time and efficiently fixed our problem. After they fixed the clog, there was still a weird drip in the sink that Scott ended up on the …

Prompt.

Courteous.

Discussed the problem and didn't make false promises.

Friendly.

Local (the technician lives in San Leandro and works in Berkeley).

Recommended by a plumber we trust.

Pricing was in line with the market for the job. We …

I had an experience like David R...we had a back-up up on a Saturday night with sewage in our basement. A new young guy named Ben came out and cleared the line -even cleaning up the mess. He was new and didn't know he needed to scope the …

I called about 2:30P and Jose called back within 5 minutes. He explained that he was on another job, but would call after completing the other job. He did so promptly and told me when he would arrive and he was on time. He went over the …

It amazes me to see people whining about prices. If you are price sensitive, it's your right to shop around. It doesn't seem fair to slam a business just because you think they are expensive. If you only want to save money, take the time to…

When our water heater suddenly failed Steve Ferguson and his son came out on short notice and helped get us set up with a new water heater quickly and without any problems.

They have been a family owned and run business for years and signed…

Everyone is Friendly, professional, knowledgeable. It was really easy to book an appointment by phone and Chris showed up within the appointment window, and fixed the issue we were having (a clogged bathroom sink) quickly & efficiently. …

They show up when promised. They accommodated my needs. They are professional. They do the work. They are nice. Thank you.

Our plumber Scott was most pleasant, professional and very clear about knowing how to not only fix, but also simplify our leaky water filter to avoid any future issues. It was a small job that left our system not only leak free but improved…

Whew! The feeling of total relief. You don't want to hear the story but it was not a pretty picture. Thank heavens for mr rooter. Very professional and intelligent and competent and showed up right away. Even the dispatcher was on my side

…

Great problem solvers! They understand and respect customer service...

Joan

Spencer was awesome. I really appreciated that he explained everything he was doing and took the time to help me understand the exciting world of sewer lines/roots! Would use them again without hesitation.

We had a leak in the drain pipe in the kitchen. We called Mr. Rooter and they promptly made an appointment for someone to come that afternoon. Chris was on time and very courteous. He explained what had happened and what needed to be done. …

Scott, was great . I felt very comfortable with his advice, I will for sure call Mr .Rooter again.

Spenser was very helpful.

Scott was professional, courteous and energetic about doing the job. He offered suggestions & options. Did the work quickly, effectively and without harming any landscaping (it was an outside drain). Highly recommend them. Only down side: …

Spencer is great. Thank you!

Same day service and a very knowledgeable and professional service technician at a reasonable price.

Spenser was really good. He came in and diagnosed the problems we were having and went brought the parts and installed them. He clearly told me what it would cost and stayed within that price. I highly recommend him.

The technician was knowledgeable and was able to diagnose and fix the problem very quickly. I also appreciate that they called me back to let me know when they could come out.

I was so pleased to find an efficient and knowledgeable plumber. Mr. Rooter, Oakland was recommended by a friend who many many properties and I'm glad to have them in my files of reliables.

We had a leak at the base of our toilet so we needed to reseal and fix the caulking. Scott was the service man and I was so impressed by his efficiency, knowledge, and friendly demeanor. I would highly recommend him to my family and friends…

Spencer provided efficient, clean and professional service. He did a great job solving a serious problem. He is an expert because he has seen and done it all. If you want the job done right by honest professionals, then Mr. Rooter is your …

They are wonderful! honest, experienced, first class service.

Quick response, correct analysis of the problem, thorough clean-up and friendly technician.

Prompt & Professional! Highly recommended!

Very professional and courteous from my initial contact with the company to the completion of the work. I would recommend the company to anyone needing sewer line work in the East Bay.

Scott went out of his way to ensure that our problem was solved quickly and effectively.

Plumber was able to arrive in a couple of hours. Diagnosed problem, fixed! (Old bathtub/fixtures--from 1920s .) Forever grateful! Really nice person too. Good experience all round.

Wonderful! Very quick to respond when we had an emergency water problem. Excellent work and cleanup after and very reasonable prices. A family business, everyone I spoke to was friendly and helpful with excellent follow-through. Happy to recommend Mr.Rooter to all my friends and neighbors.

They really do smile. Helped me research a drain problem with the video camera and now we know what needs to be done. Thank you Scott.

I am so grateful to Scott for his stellar work repairing several fixtures in our older home. The work was scheduled for the day following my call. He was prompt, courteous and professional. He presented various options, respected my …

I was very satisfied with Mr. Rooter employees service ethic along with the ability to accommodate my residence requirements and finish the job within scheduled time frame.

What an awesome experience with a very difficult issue here! Staff is great, knowledgeable and very very accommodating. YOU rock!

I have been using these guys since before they were Mr. Rooter (family owned business – Jevons plumbing). They still rock, and are amazing. Always arrive when scheduled, do fantastic work with great materials (you don' t get charged as if …

Excellent service. Courteous. Extremely fair pricing. Wouldn't think of hiring anyone else to do any plumbing job.

A family business that stands behind their work. They fixed a tough sewer problem and prices were very reasonable. Showed up on time, communicated with us and explained all the aspects of the repair.

Mr Rooter is our preferred plumber for any kind of plumbing work. They show up on time, survey the problem, explain precisely what they are going to do and why; then they fix it or install it; whatever the job entails. it gets taken care of…

Spencer immediately explained clearly and matter of factly what needed to be done, then proceeded to do it. In 45 minutes he had unclogged the drain, which as he described it had a build-up of sludge over a long period of time. I live in an…

The Mr. Rooter service came right on time,the cost agreed upon, the problem studied and the story of what had been done. (i.e. of the gallon of "Drano" used by the home owner to no success). Mr. Rooter figured out a solution , the electric …

Have been using the Ferguson family for years...always professional and gets the job done fairly and with care. Cant recommend more highly!

We couldn't ask for a better plumber than Spencer Ferguson from Mr. Rooter. He is very knowledgeable and provides excellent service with a great attitude.

I have used Mr. Rooter Plumbing of The Oakland-Berkeley Area for my east bay clients with excellent results. Definetly a 5 STAR Company

George Salet

Great service and extremely polite.

These guys saved the day! I had a clogged toilet in my rental unit. They came within an hour, were considerate and professional – and fixed the problem quickly and reasonably. I will call them with the next (inevitable) plumbing emergency.

very good

Very nice man came, I think his name was Alex. He was friendly and took care of the clogged toilet. What a relief!

Fantastic service! Thank you!

Spencer Fergerson from Mr. Rooter is an absolute Pro! Very friendly and really sharp! Our plumbing has never worked better and that's saying alot since we live in an old house. We are about to upgrade several fixtures and I'm looking forward to having MR. Rooters Spencer Fergerson back!

We have had Mr. Rooter do work on our plumbing issues in our old building. They are professional, prompt, knowledgeable and courteous. We have used many other plumbing contractors, but Mr. Rooter had exceeded our expectations. Do not …

Overall the service was outstanding. Direct, to the point and extremely helpful.

Excellent experience. Spencer was on time, called a few minutes ahead to let me know he was on his way, gave me an idea of what to expect, took care of it pretty quickly, and he fixed an additional problem with the kitchen sink for no …

Steve, the owner of Mr. Rooter in Oakland, showed up on very short notice to fix gas lighting problems at our water heater and floor heater. He did that with great humour and intelligence so that we actually could learn how to help …

Mr. Rooter was EXCELLENT !!! fixed our totally stopped up sink that we had tried to fix .. for 2 days.. quickly and cleanly... You did a fantastic job and were so nice and courteous in explaining things..

you are now are go -to guy and we will recommend you to others !!!

Chris was the Greatest

We called Mr. Rooter to unclog an upstairs bathroom drain (tub, sink, toilet) line on a holiday. The service plumber arrived on time and inspected the situation. He was very careful to use shoe covers while inside the house. Our main sewer …

Spencer was great. Super professional, took care of a number of small plumbing issues all at once — leaking tub and sink, replacing broken faucets, unclogging drains. Work was done fast and he cleaned up afterward, left our bathroom cleaner than when he arrived. Thanks for a great job!

After an inspection of our drain clog, the service plumber, Lance, recommend several options and cost estimates. We decided to remove a previously installed drain clean out and install another that would allow access both up and down the …

Very happy. Scott kept me appraised of the work as he went along. Explained what we were seeing when we scoped the sewer pipes, what next steps/future maintenance could look like. And solved our drainage issue which was the most important and left us a clean patio!

Thank you for your quick resolution of my tub drain problem and going to the extra trouble that was needed for a stubborn drain.

Service was prompt and courteous. Mr. Evans was very friendly and professional!

My toilet had been erratic for awhile and then the handle broke. Mr. Rooter gave me an appointment for the very next morning; Spencer, the plumber, arrived right on time, immediately diagnosed the problem, and quickly and cheerfully …

Wait time was reasonable. Christopher was my plumber. He was very respectful, easy to communicate with. Explained what needed to be done and gave me options. His quote was accurate and he solved the problem in a reasonable amount of time. I…

Fast service, friendly, fairly priced!

I called on Sunday night and Christopher, was on site Monday morning. My review is more for him than Mr. Rooter since he was the one that really impressed me. Wow! What a nice man!!! He quickly diagnosed the problem and offered a cost …

We have used Mr. Rooter several times now where I work and I have also used it several times at home. The staff is very helpful and friendly and I have always been very pleased with the service.

Excellent service. Highly qualified staff who are a pleasure to deal with.

Have been using Mr. Rooter of Berkeley for the past 20 years.

Mr. Rooter Plumbing in Oakland is my go-to plumbing service, and has been for many years. I have a home with original 100-year and 80-year plumbing and this family-run business has been able to handle a multitude of problems for me. They're…

Big success. Scott Ferguson of Mr Rooter was prompt, friendly, thoughtful and good. Upstairs tub not draining in 100 year old house. Prior attempts to snake unsuccessfully as would go up vent. Scott checked the roof vent (not easily …

I called Mr. Rooter on a Wednesday and told them my daughter put a My Little Pony doll down the toilet and clogged it. Mr. Rooter gave me an arrival time for that same day (1star). Chris the plumber who has over 23 years experience and the …

These guys are the BEST!!! Our sewer clean out, actually both of them, were stopped up and there was raw sewage spilling in our yard. Mr. Rooter came to the rescue! I have used this company for 5 years, on the recommendation of our neighbor…

The cold water pipe from our bathtub started leaking out onto the bathroom floor this past Sunday. We were in the middle of a bathroom remodel and this was an unexpected and extremely unwelcome surprise. Not to mention the timing was …

Our kitchen garbage disposal/ sink had been leaking so we called Mr. Rooter Plumbing to send someone out. The lady who answered the phone was very friendly and helpful. It was easy to set up an appointment right away- and she also let me …

I messed up and put some really hard stuff (basil stems) down the garbage disposal that jammed up the drain completely (not the GD; it worked). Tried the usual almost useless liquid (Drano); that didn't even touch the problem. So, even …

We have used Mr. Rooter Plumbing since before 2004. They have replaced our sewer lateral, and tested it again today, installed an earth quake valve on our gas meter, installed a new toilet and a new water heater, reconfigured our kitchen …

We are remodeling our kitchen and our contractor noticed dirt in our drain. I looked on Yelp for businesses and found that Mr. Rooter's answering service was 24/7, and set up an appointment the next day after my call. Other businesses …

If you are looking for professional plumbers with integrity and experience, look no further than Mr Rooter of Oakland. We have an old house in San Leandro with lots of special needs. Mr Rooter has come through for on us on two occasions …

Just want to update, that after several visits for different issues over the years that Mr. Rooter is still our go-to. We just had them come out for something that turned out to be extremely minor and they would not charge us. They …

Yesterday we had a plumber try to clear our clogged sewer line without success, we finished up getting a referral to Mr. Rooter as it appeared the line needed to be hydro pressure cleaned which is a scary and expensive process and they …

I had a recommendation to use Mr. Rooter from the company where I purchased a new gas fireplace, and have had an excellent experience from the estimator and the installer. Steve, who did the estimate for the gasline extension which was …

Excellent work...a broken water main was the problem and they responded quickly and on time even though it was Xmas Eve and came again the day after Xmas...nice guys good work ...explained it well and came in on the exact estimate....

Would…

We had a drain back up emergency and with all of the recent storming, every place I called was booked for at least the day or two. They were able to get a technician out to me same day and give me a very reasonable quote!

The technician (…

Called and Sergio was here in under 20 minutes to replace a broken sump pump. Basement was flooding fast and he just came on over and took care of business. I will definitely call again when I have plumbing needs.

Just a quick shout out to Carl Searle who came out today to snake our shower. He was really nice and even gave us advice on how to fix the problem ourselves before he started work. I didn't give 5 stars because he didn't have the biokleen …

Excellent, fast and professional service. Chris arrived on time (early truth be told), explained everything and even made sure to be careful around the landscaping. Very satisfied with their service overall.

Long story short, Mr. Rooter SAVED ME A TON OF MONEY!!!!! I had a plumbing prob and called a company that gave me an estimate of $2300 to repair my problem. 'Your pump is shot and this was done wrong' etc. This estimate was worth a second …

I had a serious problem with the bathtub drain and old cast iron pipes. Chris from Mr. Rooter was absolutely wonderful and didn't leave (it was after 6:00 PM) until everything was properly fixed. Thank you Chris!

Eva Pardee-Russell

Woke up this morning to no hot water. Checked things and found the hot water heater was not working. I called Mr. Rooter and the office was very helpful in setting up a window for the service tech's visit. Ben showed up early and walked …

Mr. Rooter saved our lives... well not really, but definitely helped us out when we were in a real bind. Our guest bathroom toilet sprung a leak today (Saturday) just as we had guests coming into town to visit. We called Mr. Rooter around …

We had a leaking valve under our sink and the fix was done quickly and with thorough explanation of the cost. I appreciated that the technicians also took the time to educate me on basic things like where to turn off the water for our unit…

I contacted Mr. Rooter to do a camera inspection of my sewer lateral for a recent home purchase in Oakland. During the day of my appointment, a scheduling conflict arose on the part of the camera guy. To my surprise, the owner, Steve, came …

Truly a family company. Steve and now his sons Scott and Spencer run a top-knotch shop that has been around (I found out) since 1924... they are personable, honorable, and you can not ask for a better group of people to look after your …

Excellent service! I called this morning about a blocked kitchen drain and was given an appointment for tomorrow morning, which was OK since it was not an emergency. But then they called to let me know that Scott was nearby and had finished…

I live in a senior housing complex where we had a clogged pipe and sewage backing up. We called Mr Rooter after another company had failed to clear the line and then told us we needed an $8K two-way cleanout installed to correct the problem…

We had used Mr. Rooter a few years back for a clogged kitchen sink and was impressed with their plastic booties that they slip over their shoes when they came in. Yes, it may seem like a small thing but it's nice that they think about these…

Our slow draining bathroom sink finally stopped draining and after many attempts to unclog it we finally called Mr. Rooter. They sent a very knowledgable Spencer who unclogged the sink and even checked under the house for any problems. The …

Called Mr. Rooter a little after 8 AM after seeing the van on the freeway. Was able to get an immediate appointment at 9:30 AM that same morning. Had been having issues with my garbage disposal and Jose came in and quickly fixed the …

Water heater went out last night (Sunday, of course). The late night plumber was already booked so he said he'd have the office call me in the morning, which they did. They were there by 10am (Jose and a helper) and quickly suggested that …

I have been a Mr. Rooter fan/customer for over 10 years and have been extremely happy with them! I can't believe I've never Yelped them before – I thought i had! They are a franchise, but the one in Berkeley on University is really more …

Well, ditto on the thumbs up for Ben. Of course these things only happen on a Saturday night: you pull the plug in the upstairs bathtub and the next thing you know there's poo coming up from the downstairs toilet and tub like Old Faithful.

…

Mr. Rooter was great!! Scott came to my house and was extremely polite and professional! They were on time and efficiently fixed our problem. After they fixed the clog, there was still a weird drip in the sink that Scott ended up on the …

Prompt.

Courteous.

Discussed the problem and didn't make false promises.

Friendly.

Local (the technician lives in San Leandro and works in Berkeley).

Recommended by a plumber we trust.

Pricing was in line with the market for the job. We …

I had an experience like David R...we had a back-up up on a Saturday night with sewage in our basement. A new young guy named Ben came out and cleared the line -even cleaning up the mess. He was new and didn't know he needed to scope the …

I called about 2:30P and Jose called back within 5 minutes. He explained that he was on another job, but would call after completing the other job. He did so promptly and told me when he would arrive and he was on time. He went over the …

It amazes me to see people whining about prices. If you are price sensitive, it's your right to shop around. It doesn't seem fair to slam a business just because you think they are expensive. If you only want to save money, take the time to…