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Meet Your Team at Mr. Rooter Plumbing of Rochester

What Sets the Rochester Plumbing Team Apart?

  • Over 19 years of plumbing experience
  • Family owned business
  • Dedicated team
  • Excellent customer service

Learn more on our other profiles:

-LinkedIn

What customers have to say about our Rochester staff & plumbers:

5-star review "“Every plumber I called was unavailable for weeks. Mr Rooter got here in 45 minutes. Stephen was courteous and very professional. He was able to diagnose the problem and fix it. It was a brutally hot day and he worked for 8 hours straight. He gets my highest recommendation.  DOUG CECERE , LEROY, NY"5-star review "“Just had Eric and Andy tackle a tough drainage situation on my property. A fifty+ foot drain pipe consisting of old clay tiling that drains water from the basement of an old home. Though the years small trees have created a problem with roots plugging up the drain. Andy was very persistent and stayed at the problem when most would have given up. Both guys were polite and very determined to leave their customer very satisfied. A job well done guys!  PAUL D. , HILTON, NY"

  • Catrina Aubry

    Catrina Aubry

    Owner

    Meet Catrina,

    Catrina has been with the Mr. Rooter Plumbing Franchise for over 20 years, since 2001 when she was 11 years old. As a child her parents purchased Mr. Rooter Plumbing of Rochester, NY. Her father is a Master Plumber #307 and is still active in the business. Because she grew up in the plumbing industry she enjoys participates in the field when she can. No matter in the field or the office, Catrina will cheer you up with her laughter or smile.

  • Lisa DiFrancesca

    Office Manager

    Meet Lisa,

    Lisa has been with Mr. Rooter Plumbing since 2017. She started out in Dispatch/CSR and has worked her way up to Office Manager. In her spare time she enjoys spending time with her 4 beautiful children and her husband.

  • Meaghan Rinehart

    Customer Service Representative

    Meet Meaghan,

    Meg has been with Mr. Rooter since May of 2019. She is a proud mom of a sweet boy and in her spare time she enjoys traveling.

  • James Maier

    Field Supervisor

    Meet Jim, 

    James is our Operations Manager here at Mr. Rooter Plumbing. James came to Mr. Rooter Plumbing in August of 2018 and has been a great asset since. He has over 13 years of experience in customer service, including being a supervisor and repair tech with Value City Furniture. James was also a part of the marine corps in the 90's. In James's free time he enjoys playing music, and being outside. He also has a son and a beautiful baby girl, whom he spends his free time with.

  • Kevin Gray

    Service Professional

    Meet Kevin, 

    Kevin has been specializing in the plumbing trade since 2014. Kevin has been at Mr. Rooter Plumbing since 2016. Kevin specializes in drain cleaning and he enjoys seeing the faces of his customers satisfied and happy. A little fun fact about Kevin is Hulk Hogan is his tenth cousin.

  • Brandon Mendola

    Service Professional

    Meet Brandon,

    Brandon has been with Mr. Rooter Plumbing since 2018. He's definitely not new to the field. Brandon is a 4th generation plumber with 6 years of experience under a licensed plumber. He was raised with a strong work ethic and he now applies those values to Mr. Rooter Plumbing. He has built his reputation based on honesty, reliability, and excellent customer service. He specializes in anything that deals with water: water lines, drain lines, sinks, showers, tubs, hot water heaters and sump pumps among many other things. He takes pride in his work. When Brandon is not working on your plumbing needs he is usually at home caring for his two boys. Enjoying his time as a father. He also enjoys working out, and taking his boys to swim lessons.

  • Raymond Robinson

    Service Professional

    Meet Raymond, 

    Ray is our secondary certified CDL driver and specializes in grease trap pumpings. Ray has over 20 years in the plumbing industry, with 11 of those years with Mr. Rooter Plumbing.

  • Stephen Topoliuk

    Stephen Topoliuk

    Service Professional

    Meet Stephen,

    Stephen has been with Mr. Rooter since 2017, but has experience going back to 2014. He has a diverse knowledge in plumbing which includes grease traps, excavation and residential service. In his free time he likes working on his car.