“If I could give more stars I would. EXCELLENT service Ben Adams was our technician and he arrived on time and began looking at the non draining kitchen sink. He decided to snake the drain and when this did not work, he brought out a larger snake and did it again, and again. Ben went under our home looked at where the pipes were and how they were laid out. After some brainstorming he decided to snake the line one more time. This time he knew how the pipes went to the main and was able to break up the clogged area and the drain works great now. Ben was at our home for about 5 hours worked his butt off and fixed the problem. We only had to pay for the snake and the access valve he installed (this was never done under our kitchen sink) and the sink has drained excellent ever since. I am so impressed with this man's dedication and determination. Last year when this happened and we used another company and their fix was "peplum" our entire home for a cost of 7000.00 after only two tries with the snake. Luckily for us we did not agree to this, as we were going to get another opinion, and miraculously the drain opened up 20 minutes after they left and we did not have to spend the money. This gave us a false sense of being fixed but after not quite a year it was stopped up again and then came Ben he fixed it right. Thanks Ben!”
Joan L. , Tacoma, WA
“I have been doing business with Mr. Rooter for several years now and recommend this company to everyone that has a plumbing problem. I always ask for Don Hawkins specifically because I can not imagine you could possibly have a better employee than Don. I have never met a plumber that works so hard and appears to love his job so much plus being so dedicated to fixing the problem no matter how long it takes. He is always happy and we have become good friends. I feel like he is part of my family and he feels the same about us. Thank you for your great service and employees.”
Clyde H.
