"Wow such great service!!!! You never really know what to expect when hiring for services. "Are they out to rip you off??" "Are they incompetent??" or will they "Screw things up??"
Definitely not the case with Mr. Rooter. Our tech, Robbie, really knows his business!!!! Upon arrival, Robbie was quick to "put out the Mat" and "put on the shoe covers" :-) :-) He listened to our drainage problem, ran a few tests, then explained what he believed was the issue, he answered several questions we asked, then gave us the written estimate for repair. That quick, that simple and FREE. No pressure, no scare tactic.
We chose to have the service completed (snake the main Sewage line). Robbie made a few trips to his vehicle to gather the all the tools needed and got right to work. He patiently answered additional general plumbing questions, (while working), and quickly resolved the issue. I have added Mr. Rooter to my contact list for all future plumbing needs and will recommend them to all my friends." –Jean Cole
Do you ask the same questions Jean did?
We get calls like this on a weekly basis, and customers use our services because we do the work requested for thousands of dollars less. We don’t want you to get ripped off, so we’ve created stickers we hand out to customers and we spread the word as much as we can warning people.
If you think you’re going to pay too much for service, please call us for a 2nd opinion.