If they have questions about our services or need to know more about a plumbing problem that just won't go away without professional help from a local plumber, Columbia residents can simply call our friendly, knowledgeable customer service agents to get all their questions answered easily. Or, check out our replies to a few common questions about the plumbing services Columbia residents can expect from us.
Why is My Plumbing System Experiencing Issues?
There are some situations in which it's very obvious what caused the problem because the homeowner watched it happen, so it's no mystery why they need a plumber. Columbia, SC property owners usually don't know what's causing the problem, though—and that makes sense, considering that the vast majority of your system is hidden behind walls and floors or buried underground. Also, problems have a tendency to start out small and slowly worsen as time goes on, which makes them a lot less noticeable because people just slowly adjust to the issue over time until it gets to the point where it's so inconvenient it can't be ignored.
While those mystery problems may be difficult to decipher, they can't hide from an experienced plumber. Columbia service professionals at Mr. Rooter Plumbing have a wide range of inspection and diagnostic tools available that can help us pinpoint the nature of the issue and figure out where exactly it's lurking in your system. The information we uncover will allow us to formulate a solid plan for eliminating the problem and restoring your system's capabilities to normal.
How Do I Deal With a Clogged Drain That Won't Go Away?
We all have to tackle the unpleasant chore of unclogging a drain now and then, and it usually doesn't require the help of a plumber. Drain pipes are sometimes afflicted by clogged drain issues that go far beyond your basic, run-of-the-mill clog, though. If you've plunged until your arms are sore and the problem is no better—or may even be worse—than when you started, that's an indication that the clog is a hard blockage that isn't going to come loose with any amount of plunging, or that there's an issue much deeper in your wastewater drainage system that is too far away to be pulled out without heavy-duty equipment wielded by an experienced plumber. Columbia homeowners sometimes also report strange clogged drain problems where they think they've got the issue taken care of because the water drains out after a bit of plunging—but the next time they use that fixture, it's clogged again. Or, multiple fixtures keep clogging up at the same time.
Those are all signs that something more serious than a basic clog is causing trouble to come down the pipe, like tree roots intruding into a buried wastewater disposal line, burst or frozen pipes, or another issue that needs immediate attention from a plumber. The plumbing technicians at Mr. Rooter Plumbing have the right solutions to chase those problems away so you can use your wastewater drainage system as intended again and don't have to cross your fingers every time you flush the toilet.
What Kinds of Services Do You Offer?
Mr. Rooter Plumbing of Columbia SC provides plumbing repairs, installations, and maintenance services from a qualified plumber. Columbia property owners can rely on Mr. Rooter Plumbing to provide all the following services and more:
- Drain cleaning
- Sewer system backup services
- Sewer line repair
- Sewer line replacement
- Water line repair
- Water line replacement
- Water line installations
- Frozen pipe repair
- Leaking pipe repair
- Water heater repair
- Water heater replacements
- Sump pump services
- Tankless water heater services
What Areas Do You Serve?
When it's time to call a plumber, Columbia residents can trust the team of experts, Mr. Rooter Plumbing of Columbia SC. Along with the greater Columbia area, we also provide outstanding customer care and top-quality plumbing services to homeowners and business owners in the cities of Irmo, Lexington, and West Columbia. Call us for service from the expert plumber Columbia and nearby areas deserve!
Do You Add Overtime Fees or Hidden Charges to the Final Bill?
Absolutely not! When it's time to get the bill for services rendered by our plumbers, residents can rest assured there will be no surprises. We always charge an honest, upfront, flat rate price so you know exactly how much it will cost before we get started, and you can make an informed decision about what's right for your property and your budget.
First, we'll come out to your property so we can properly inspect and assess your plumbing system in person. Then, we'll explain our recommendations for what should happen and offer you an upfront cost for the work that needs to be done by our plumber. The plumbing professionals on our team will then carry out the agreed-upon work and bill you for the exact cost we gave you before we began. Our fair and transparent pricing and billing system ensures that you're comfortable with the entire process and eliminates the stress that can come with wondering how much the final bill is truly going to be.
Do You Offer a Workmanship Warranty?
When it's necessary to hire a plumber, property owners sometimes worry that the work won't be done correctly or a part will fail soon after installation, and they'll be left on the hook to clean up the mess. That's understandable—after all, nobody wants to invest time and money into plumbing repairs or installations only to have the service repeated all over again because it wasn't handled properly in the first place.
We only hire the very best plumbers Columbia, South Carolina has to offer, which is why we're so confident in their ability to get the job done right the first time, to your complete satisfaction, and use high-quality, reliable parts. We back them up with a guarantee on all workmanship and parts because we know they'll always work hard to provide outstanding service. If something's not right, let us know within the warranty period, and we'll make it right at no additional cost to you.
Can a Plumber Help Improve My Home's Efficiency?
While plumbing repairs and replacements can absolutely help raise the operating efficiency of your home when they're handled by a skilled plumber, some Columbia homeowners will find that whether they actually see a noticeable difference in their utility bills or not really depends on the current condition of their plumbing system. If you've got an aging system that hasn't been upgraded in quite some time, or certain fixtures and appliances are not functioning as well as they used to, there's a good chance that our services can significantly decrease your water or electricity costs.
Your water heater is a good example of this principle in action. Conventional water heaters must use a considerable amount of fuel, whether it's electricity or natural gas because they're heating that big tank of water around the clock. Over time, some parts wear out, and the unit begins acquiring problems such as sediment deposits that cause it to heat less efficiently, so it must draw more and more energy to provide the same volume of hot water. Manufacturers are always interested in ways to improve the energy efficiency of their products, so even an older unit that is in pretty good condition will still run less efficiently than a brand-new model installed by an experienced plumber in Columbia, SC. You should note that just replacing an aging or malfunctioning unit can have a big impact. If you want to save even more, consider switching to a tankless water heater installation—they heat water on demand before it exits the faucet, so they use far less energy than tank-style water heaters.