“We recently moved into a new home. When Best Buy came to hook up our washing machine, we discovered that the necessary plumbing wasn’t there. We called Mr. Rooter, and they quickly sent out a plumber. He was friendly, capable, and got the job done. The work was more expensive than our budget allowed for, so we used their financing plan; it saved us.”
Laura S. , Rochester Hills, MI
“Will arrived after only a slight delay. He listened to my description of our problem and of our house’s drain plumbing. Then, he suggested how we should proceed and got my agreement before doing so. Will was very persistent with a difficult problem - and had to make a BIG mess in the process - but he finally got through our blockage and thoroughly cleaned up afterward. He was very considerate of our home in moving heavy equipment in/out. As a last step, Will showed me a video view of the inside of our main soil pipe and made recommendations for preventing a repetition of our problem. He prepared a detailed bill for services and left a very satisfied customer behind as he departed for the rest of his weekend.”
Peter W. , Ann Arbor, MI
“I had a sump pump plugged discharge line and was taking on 20 gallons of water in my basement in an 8 hour span. YIKES!! Even though it was Easter Sunday, I thought I'd at least try to make contact. To my surprise, they gave me a 3 hour window as to when the Tech would arrive. Greg was the Tech and did a GREAT JOB! He had my problem fixed in 20 minutes! What a life saver. On a rating of 1-10, I'd give him a 20! Can't thank you enough.”
Ron D. , Novi, MI
