“The best service ever! Very courteous, friendly, and professional. Will ALWAYS very HIGHLY recommend them. Steve was absolutely fantastic and knowledgeable. With just having undergone a very big surgery... I can’t thank them enough!”
Jennifer R. , Mount Vernon, OH
“In the past we had a bad experience with Mr. Rooter. Well we had an emergency with one of our water pipes breaking and Mr. Rooter was the only company available for service in our area at that time, so we gave them a call. Chris P. came out and fixed our problem. He was on time, fast, pleasant and very knowledgeable with his work. After this experience he has completely changed our mind about using Mr. Rooter for any plumbing services we may need in the future. We will continue to call Mr. Rooter for any plumbing needs and we will request Chris! Thank you for the exceptional service!”
Ashley T. , Lucas, OH
“A clogged drain...in a nearly 100-year-old-house...with really old plumbing...on a 10-degree-day. Who wouldn't want that job, right? Ed showed-up just as scheduled, with a professional, competent attitude and actually gave us options to manage our plumbing problems - short and long term. He fixed the present problem (thanks to a baby wipe in the drain) and gave us a plan for avoiding further disasters. And he even wore shoe covers in the house!”
Tom and LuAnne , Mount Vernon, OH
“Old houses are challenging in every area of repair or update, but especially when it comes to plumbing. Mr. Charles Crabtree responded with promptness and professionalism to our latest clogged bathtub drain. He went above and beyond the call of duty in answering questions and explaining issues. He was careful NOT to let the tenant's cat loose. Your team is always excellent, and you are much appreciated.”
Mary G. , Mansfield, OH
“I am pretty sure the level of knowledge and professionalism this crew has cannot be surpassed by any other company in Mansfield. As a new homeowner of only 2 months and having a major sewer issue occur I was pretty lost and scared. These guys took the time to answer my hundreds of questions. They never made me feel as though I was inconveniencing them with my lack of understanding the problem. They got my major issue resolved very quickly and did so without compromising the quality of work. Not only did they clean up any mess they made but, they also cleaned up the mess that was already there from the sewer back up, which in my opinion is going above and beyond for their customers. They never lost sight of the fact that this was someone's home they were in.”
Angela W. , Mansfield, OH
