What People Are Saying About Mr. Rooter Plumbing of Richmond

Tiffany Norton
Tiffany Norton via Google

Fast scheduling, very efficient and thorough work. Chauncey was very respectful of our home and time. So grateful for the skills Mr Rooter brought to our home today!

Response from Owner

Thank you, Tiffany, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Starla Randolph
Starla Randolph via Google

Had been searching for a reliable plumber for a few weeks . My appointment was quickly made with multiple times to choose from. Chauncey my technician could have not been better. He put me at ease when diagnosing issue and quickly resolved it.

Response from Owner

Thank you, Starla, for sharing about your positive experience! We are thrilled you had a great experience with Chauncey and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Ron and Wendy Cox
Ron and Wendy Cox via Google

Very professional, young man. Talked me through everything. Great manners!

Response from Owner

Thank you for your review, Ron and Wendy! Customer service is very important to us and we are happy to hear you were pleased with your experience with Chauncey.

Ovfacts OV’s
Ovfacts OV’s via Google

Paul is very easy to work with and understand very dedicated and I love this commitment to satisfy the customers needs five star

Response from Owner

Thank you for the wonderful feedback! We appreciate the opportunity to serve you as a customer of Mr. Rooter Plumbing of Richmond!

Tiffany Hollin Wright
Tiffany Hollin Wright via Google

Response from Owner

Thank you, Tiffany, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Bob Beck
Bob Beck via Google

Very professional and quick to address the problem.

Patricia Ponce
Patricia Ponce via Google

My technicians, Mitchell and Paul, were very professional and kind. They explained how my tankless hot water heater works and how our problem was occurring. They fixed everything and discussed strategies to improve the current system. Thanks so much!!

David Tefelski
David Tefelski via Google

Mitchell was excellent, friendly and efficient. He explain all options. He worksite clean and orderly. He even clean the dirty toilet. Thank so much for the excellent service!

Ann Schakel
Ann Schakel via Google

Very polite, thorough and very satisfied with work- Would recommend and use again

Response from Owner

Thank you for the positive review, Ann! We appreciate your feedback and the opportunity to provide you with a positive customer experience. We would appreciate it if you would tell your friends and family about your great experience with us!

Irvin Hart
Irvin Hart via Google

Absolutely perfect !! Very professional and extremely friendly !! Arrived on time !! Will be doing business with your company from now on if the need arises. Thank You So Very Much !!!

Response from Owner

Thank you, Ervin, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Erica Cosby
Erica Cosby via Google

From start to finish everything was WONDERFUL!!! 😊

Response from Owner

Thank you for the wonderful feedback, Erica! We appreciate the opportunity to serve you as a customer of Mr. Rooter Plumbing of Richmond!

April Luber
April Luber via Google

Can't say enough good things about Mr. Rooter and Chauncey's work. He really cares about his customers while efficiently doing his work. Fairly priced! You can really depend on this company!

Response from Owner

Thank you, April, for sharing about your positive experience! We are thrilled you had a great experience and are happy with the service you received. Quality service and work are very important to us... and our customers' satisfaction is especially important to us!

Bruce Johnson
Bruce Johnson via Google

Rob cleared out my drain and then cleaned off the roof of debris…above and beyond. TY, Rob!

Michael Bryce
Michael Bryce via Google

This repair was done promptly, thoroughly, and very professionally. Great information presented and explained. I would use them again and recommend them to others.

Response from Owner

Thank you for sharing about your experience! Quality service and professional technicians are what set Mr. Rooter Plumbing of Richmond apart from the rest. Thank you for choosing Mr. Rooter Plumbing of Richmond!

Tiana Smith
Tiana Smith via Google

Response from Owner

Hi Tiana! Thank you for taking the time to stop by and review our services. We really appreciate your recommendation. Thank you for choosing Mr. Rooter Plumbing of Richmond!

Andrea Lovelace
Andrea Lovelace via Google

Very helpful and went above and beyond

Erik Greenbaum
Erik Greenbaum via Google

Very professional, courteous and knowledgeable. Highly recommend

Kelsey McCrann
Kelsey McCrann via Google

I have had nothing but excellent experiences with this company from start to finish. They always answer the phone and schedule someone to come out within a day or so and the technicians are very courteous, on time and seems honest about the work. We had Paul come help remove and install a bathroom vanity and once he removed the original one, found that there was a big hole underneath to the crawlspace. He and his team worked to repair that hole - which i never would’ve even known was there- before installing the new sink. I could go on about the extra details he included. Everything was above and beyond and I’m extremely impressed and satisfied

John Thiel
John Thiel via Google

Ycu765
Ycu765 via Google

This is my second opportunity using Mr Rooter Plumbing services, I really appreciate their time ,efforts and their kindness displayed very respectful. They got straight to work, in solving the problem . Each time I've I needed the services they were right on time and before time ,I call and they.rendered services the same day , no long down time. JUST RIGHT ON TIME. Thank you for your services rendered, I highly recommend 100%. Blessing Lucy

Response from Owner

Thank you, Lucy, for your feedback! We appreciate your feedback and insights about your experience with Mr. Rooter Plumbing of Richmond. Keep us in mind the next time you need plumbing services.

Total Number of Reviews:1191

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