“Another wonderful experience with Mr Rooter! I had no hot water so I called Mr. Rooter late in the afternoon on Monday. I assumed that I would have to wait until Tuesday for a technician to come out. To my surprise, Jon said he would be right out! He was here in about 15 minutes. He assessed my problem and offered me several options. Since my water heater was over 20 years old I knew that repair was not a good option. He wrote me two estimates and was on his way, to await my decision. With my choice made, I called the office and BAM! My appointment was set for Tuesday between 2 and 6. Tuesday I received a call at 11 AM that they were here already. Great news for me! Keith and Cody got right to work! They were knowledgeable, efficient, courteous and a pleasure to have working at my home. They got the job done and I have a beautiful new water heater that will surely make showering more pleasant! Jon even stopped by again to make sure that all was going well and that I was satisfied. Kudos also to the office staff! I needed a bill that had more information on it and Laura got it done in a snap. I can't thank you all enough. There is only one team on my "plumbers" list and that's Mr. Rooter!”
Nanette B. , St. Louis, MO
“Shout out to Mike Nichols for providing helpful advice on our problem (cracked interior cast iron pipe). While we could not use his services in this case, Mike provided very helpful advice and instruction. Wonderful service. He was punctual for the visit and provided a wealth of good information. I will definitely call Mr. Rooter again when we have need for service. Thanks, Mike!”
Mike S. , Glendale, MO
“Super quick response time when an emergency happens. Mike N. was very professional and polite. Very happy with his service. Thank you!”
Jennifer H. , Fenton, MO
“Silvio ran a camera through my sewer line. He gave me a running commentary as we viewed the inside of the pipe. Explaining what we were seeing. I was surprised at the high tech equipment that he used. He was able to download the video to my phone. He was very professional and knowledgeable. I would recommend this company to my friends and family!”
Mike S. , Ballwin, MO
