Total Number of Reviews:1921
Lucas came out today to fix a backed up drain, and did a great job. He got here within an hour of calling, and was very good about walking us through what was happening and finding the best options for us to get the problem resolved. I would highly recommend them to anybody needing plumbing work.
Had a great experience would highly recommend this service and Tec to everyone.
I had Mr. Rooter come to check for a water leak in my toilets as a result of a significantly high water bill. Brent did a thorough job of inspecting every possible thing that could have contributed to a water leak inside and out and found nothing. He did recommend replacing one of my toilets that was outdated which I had done. Brent was very personable and explained everything well in detail. And he did a great job on the toilet install. Thank you!
John did a great job of diagnosing and fixing the problem.
Very prompt, professional, informative and courteous. Brent Glaser is an excellent representative for Mr Rooter.
Lucas did a fabulous job. He's very thorough and communicates well with customer I would use Rooter again.
Jon did an outstanding job unclogging my kitchen drain. He was very informative and personable. He arrived at my home within an hour of me calling for service. This is my 2nd time using Mr Rooter and each time I was pleased. I highly recommend Mr. Rooter for any of your plumbing needs! Thank you Jon!
He was great explained clearly, and spent extra time trying to assist us with options. I hope he will be available when we get the funding to repair a leak in the main pipe. A very positive experience. Sincerely Melissa and Jim Mellinger.
Thanks for taking the time to leave a review, Melissa! I am glad that Tim was able to help you out with your washer valves. We look forward to working with you again!
Lucas did a great job repairing the refrigerator line!
They came out super quickly and replaced the toilets quickly and neatly while we remained open for business!
It’s wonderful to hear that Brent W was able to respond so promptly and efficiently! It can be quite challenging to manage repairs while keeping your business running smoothly, so it’s great that everything was handled quickly and neatly. If you have any further needs or feedback, please don’t hesitate to share. We’re here to help!
Lucas did a great job and got our sink functioning again!
That's awesome to hear! 🎉 Lucas really knows how to get things done! We're thrilled that your sink is back in action. If you need anything else or have more plumbing adventures, just let us know!
Brent and Lucas are awesome. I've had a couple of jobs done by these guys including a hot water heater removal and install, a utility sink install, and a sewage pit pump replacement. All were professionally completed both in a timely manner and at a reasonable price. I was given clear explanations of the diagnosis, options for remedy, and a precise timeline to completion. I would certainly recommend Mr. Rooter to anyone requiring plumbing services.
Thank you so much for your thoughtful feedback! We are truly grateful for your recognition of Brent and Lucas's hard work. It’s wonderful to hear that you were satisfied with the services provided, and we appreciate your recommendation. Our team strives to deliver quality service and clear communication, so it’s heartening to know we met those expectations. If you ever need assistance in the future, please don’t hesitate to reach out!
Lucas did it better and am more welcome him to fix all my house needs. Water heater and water pump was fixed by Lucas.
It sounds like Lucas really made a positive impact with his work on your water heater and pump! Having someone you trust to handle home repairs can make a huge difference in how comfortable you feel about your living space. If there are any other projects or needs around the house, it’s great to know you have someone reliable like him to turn to. If you'd like, Lucas can also help with tips on maintaining those systems or finding additional support for future repairs. Just let me know!
Lucas was great. Called on an emergency for a toilet, installed the toilet and did a very nice job. Such a pleasant and kind young man. Will use Mr Rooter again because of Lucas.
Thank you so much for your wonderful feedback! We're thrilled to hear that Lucas provided exceptional service during your emergency. It's always our goal to ensure our customers are satisfied, and it’s great to know that Lucas made a positive impression. We look forward to serving you again in the future!
Had an amazing experience with Mr Rooter today. We just had 2 days of rain that overloaded our sump pump. We spent 12 hours manually pumping the water out. I called Mr Rooter first and they were booked until Monday, this was Sunday morning. I couldnt experience another night like the one before and continued to try and call other places. I received a call 20 minutes later saying a tech would be to my location in 45 minutes. I was soooo relieved!! Brent showed up and was amazing. He was friendly and so honest. He immediately explained the diagnoses and was ready to get to work. Not only did he do an amazing thorough job, he asked if we had any other questions around the house. He helped us with understanding what to do with our plumbing during the winter and suggested backup upgrades to our failed sump pump. Brent was amazing!!
Thank you so much for sharing your wonderful experience with Mr. Rooter and Brent! We’re thrilled to hear that he was able to assist you promptly and provide such exceptional service during a challenging situation. It’s great to know that he not only addressed your immediate needs but also took the time to educate you on future plumbing care. Your appreciation means a lot, and we’ll be sure to pass along your kind words to Brent and the team. If you need any further assistance or have more questions, please don’t hesitate to reach out!
Brent was very helpful and quick to fix our outdoor plumbing issue. He was very friendly and would recommend using him again!
Thank you so much for sharing your positive experience with Brent! We're thrilled to hear that he was able to assist you promptly and with such a friendly demeanor. Your recommendation means a lot to us, and we’re glad to have him on our team. If you need any further assistance in the future, please don't hesitate to reach out!
The service was excellent and completed installing a new sump pump timely. I want to thank Brent for a job well done.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that Brent did an excellent job installing your new sump pump. Your appreciation will surely be passed along to him. If you need any further assistance or have any questions in the future, please don't hesitate to reach out!
Total Number of Reviews:1921