Across the country, there are more than 480,000 plumbers but they're not all created equally. Getting a plumbing fix done right is crucial to making sure your home, business, or property doesn't develop even more damage and can function properly.
The best way to get a job done quickly and efficiently is to hire a professional that you can trust. Finding that professional isn't always as easy as it should be, it takes a little bit of extra effort from you upfront and some research time to get the right fit. Luckily, we know of some really great Auston commercial plumbers you can count on!
To help you along in your search, we've put together a list of the top seven mistakes people make when hiring commercial plumbers.
1. Ignoring Advice From Other Customers
With so many options for plumbers, it's so hard to even know where to begin. Even the best, most professional marketing strategies can be a ploy to cover up less than stellar customer service.
The best way to get a real, honest look into what to expect from a professional plumbing service is by reading online reviews or talking to your friends and family about who they do or don't recommend for the job. This information is the most valuable since it's real-life and more accurate.
But the key is to actually pay attention to the reviews you're seeing. Don't ignore the red flags and go with a company with bad reviews because they have great prices or unrealistic promises. Trust the information given!
2. Failing to Check for License and Insurance
Once you find a company that looks legitimate and like they'll be able to help you with your plumbing needs, it's crucial to verify that they are licensed and insured. These two things are your best bet for protecting yourself in case anything goes wrong.
A company can get licensed once they've proven to have the skills and knowledge necessary to perform the jobs correctly. Insurance means that they have the funds necessary to cover emergency situations or if there is accidental property damage. Both of these things help you to feel confident that the company is who they say they are and can back up their customer experience.
3. Not Communicating Specific Needs
Even if a plumbing company is the best in the business and knows exactly how to solve every leak or drainage problem, they still can't read your mind. It's important to make sure you've communicated the exact results you're looking for before hiring a company to come work on your property.
This open communication is especially important if you've had a negative experience working with a plumber before (because surprise, they make mistakes too!).
The more clear everyone is before agreeing to work together, the smoother the whole experience will be for all sides involved!
4. Focusing on the Wrong Type of Experience
Though it seems crazy, there is actually quite a big difference between working on commercial plumbing jobs and residential ones. It's important that you find a company with the right kind of experience based on your project needs, whether it's plumbing repairs or new work such as installing a public restroom.
A plumber with commercial plumbing experience will know how to work on larger systems that have more industrial elements. They'll know how to pinpoint the problem quickly, even within a large office building. And, maybe most importantly, they'll be able to work around your employees and their schedules.
The right kind of experience makes all the difference in getting the job done right the first time!
5. Agreeing Without a Contract
Working with anyone is a gamble, there's just no way to predict exactly how the partnership will go. To avoid any major problems and make sure everyone is on the same page, it's a good idea to have a contract in place before the work begins.
A contract between you and your plumber should outline the details and scope of the project, the estimated timeline, and how much you will be charged. The contract should be as detailed as possible, including what will happen in case of a problem and who is responsible for cleaning up after the job is done.
It might seem unnecessary if you trust the plumber you're hiring but covering your bases is always a good idea.
6. Undervaluing Expertise
Plumbing isn't generally something people like to spend money on. It's a necessary part of life that makes everyday routines easier but it's not fun or even visible most of the time. That leads many property owners to hire the cheapest plumbers possible when something goes wrong.
The saying "you get what you pay for" is especially true in the case of plumbing jobs.
A plumber is a professional for a reason, their expertise is invaluable to helping you resolve the current issue and prevent future ones from occurring. There's no price on feeling confident that all of your plumbing systems will continue to work!
7. Waiting Too Long
The most common mistake property owners make in regards to plumbing issues is waiting way too long to call in a professional. In a lot of cases, the longer you wait to resolve a plumbing problem the bigger it is and the wider the damage spreads.
Sitting water, leaks in the walls, and clogged drains aren't something to mess around with and wait and see what happens. Water has a way of making a mess of everything, leading to expensive repairs or even health problems. Once you notice a plumbing problem that isn't a quick, easy fix it's time to call in the professionals.
Common Mistakes to Avoid When Hiring Commercial Plumbers
There are a lot of repair jobs that anyone can figure out by watching a few videos and reading tutorials online. In most cases, plumbing issues aren't one of those cases.
A plumbing job gone wrong can have massive consequences and lead to very expensive problems, which is why hiring commercial plumbers is often the best course of action. A professional will be able to assess the situation with the big picture in mind and give you the best, longest-lasting results possible.
If you're in need of an Auston commercial plumber, contact us today for a job estimate!