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“Professionalism, Quality, Responsiveness
Were polite and efficient and did a good job cleaning up
5-Stars”
Imajean H. , Meridian, ID
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“I had a clogged main sewer line due to a construction company hitting my sewer line while installing cable. Mr. Rooter (Char, Dan, and Andy) went above and beyond to help me identify the problem and find a solution. They explained everything, answered my endless questions, and made sure to follow up with me after their work was done. From the minute I called, to when they came out to my house and even days after they were professional, courteous, knowledgeable, and helpful. I could not recommend a better company, thank you!”
Erin B. , Boise, ID
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“We were so happy to have someone willing to come fix our broken pipe late into the night. Dexter was so courteous and communicated everything from what was broken, how much it would cost and even answered many additional questions we had about preventing this problem in the future. Will absolutely call Mr. Rooter in the future for any of our plumbing needs and recommend them to friends and family.”
Niki P. , Eagle, ID
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“Very prompt, professional plumbers. They came the same day we called. We've used this company in the past and have always been satisfied with their services.”
Annemarie H , Boise, ID
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“Just had Dexter and Christian leave my home after working non-stop for 8 hours, digging a 5 ft. hole in clay soil and install a clean out system in my sewer. Very nice young men! Great work ethic. Respectful. I'd give them 5 stars for the best work ever!”
Dian Liles , Boise, ID
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“Very good experience with Ryan from Mr Rooter. He was professional and very polite. He wore booties in the house and cleaned up after he was finished with the job. We recently had hardwood floors installed and wanted to make sure the toilet was installed correctly. We are very thankful for his service. The installation was a bit more complex than what we anticipated and are very happy that we called a professional rather than attempting ourselves.”
Kimberly R , Nampa, ID
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“Worked with Ryan. We had a main line clog. Great friendly service. He was super helpful.”
John T , Boise, ID
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“Nick Bleuler, Service Technician saved the day for us. Was the weekend and of course the main got clogged. He came out quickly assessed the situation and cleared up the problem. He also took pictures inside the pipe to show what had caused the clog, which was actually the city's pipe that was damaged. Told me exactly what needed to be done to prevent this in the future. Professional and friendly, and no nonsense. We were also charged a very reasonable and affordable price for a job that was quite a bit nasty. II HIGHLY recommend Mr. Rooter and Nick Bleuler for any services you may need.”
Monica B , Boise, ID
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“I recently had my bathrooms redone by Mr Rooter, I was impressed by the quality professional service they provide, they made it look easy even though it was thought job since I had no knowledge of the extensive work of changing Tubs and shower it would required, I would recommend them and will use their services time and time again.
Very fair pricing and overall an excellent professional service. Thank you and keep up the great work.”
Jorge Granados , Kuna, ID
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“I have been a customer of Mr. Rooter for many years. Their service and professionalism is top notch. Today, Steve. the service technician, was able to clean my clogged drain, even though it was not an easy job. He knew I was cost conscious and provided excellent service to resolve my issue. I would highly recommend their services.”
Steve M , Boise, ID
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“I've used Mr. Rooter's services for years and am very pleased with the results. Very reasonably priced and guaranteed work! Neat, polite, professional and personal!!”
John S. , Eagle, ID
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“Tyler did a great job and made sure everything worked well before he left. He communicated everything very well.”
Michael B.
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“Great job I would call on you again. I would recommend you to anyone. Thanks again for a job well done!”
Lynn P.
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“NO MORE LEAKS - enough said. I tried to replace and solder copper pipe and fittings after discovering a leak. My ability to successfully solder the pieces and parts was a disaster. It leaked. I knew I was trying to do something that turned out to be beyond my ability so I called Mr. Rooter. They were very accommodating over the phone, seemed to understand my issue and had a service tech on site close to an hour later. The tech evaluated the situation, then he offered several options that he could use to get the job done.”
Bill M.
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“Tyler Came right to our aid. Sewage back up, FAST Service saved us from a major flood and carpet damage! He explained everything to us and checked all possibilities for the cause. I would call him call him again in a heartbeat Tyler was polite and courteous and gave us excellent service. Thank You..”
Vonny H.
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“Tech was very friendly and honest. Kind of pricey but got the job done. Thank you.”
Ed H.
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“Tyler was professional and courteous on the phone during his review and explanation of the repair to be completed. Promised paperwork was received on a timely manner.”
Beth M.
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“Excellent experience. They came when they said they would. They did the work quickly and thoroughly.”
Patricia M.
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“Experience was very positive. The plumber was very polite, professional. He worked hard to make sure everything worked correctly. I am very pleased with the service. Thank you!!!!”
Vicki C.
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“The plumber showed up on time and was very courteous. He inspected the job to be done and advised me of of what he needed to do. I went about my business and in short order he completed the task and had our water turned on again. He was a very nice young man and we had a conversation about both of us being Veterans. I will use Mr. Rooter for any and all my plumbing needs in the future.”
Phillip N.
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“Eddie Hower is a real asset to your team. A highly intelligent young man with great communication skills. Explained everything well and did his best to try to provide the most economical solution to our plugged up plumbing. Eddie also offered us tips on avoiding a similar problem in the future. Also Tanya, the lady who took my call on Sunday and arranged the appointment was great and followed through exactly the way she promised. You have a great team. I will be sure to share my experience with friends and family. Thanks again”
Craig A.
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“My technician, Tim Stout, was respectful, helpful and professional.”
Carol P.
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“These guys know what plumbing and working with customers is all about. They were courteous, professional,speedy, knowledgeable and thorough. They strive to price their service to be reasonable with full consideration toward your needs, (Emergency or something routine ). Yes, I will most assuredly call on them again and refer them to friends and family. Thank You Mr. Rooter for a big job Well Done.”
Greg B.
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“We had the opportunity to meet and get to know Eddie Hower, our Mr. Rooter Plumbing service professional, on the occasion of our food disposal backing up and the sink not draining. After a particularly thorough and aggressive refrigerator cleaning session my bride of 27 years had proceeded to dispatch the aged and inedible products in one mass immolation that overwhelmed our machine. Of course there was one valiant, but failed, attempt to remedy the situation involving a coat hanger. However, the writing was on the wall and it clearly stated, "seek professional assistance now!" Enter Eddie Hower. This 25 year old young man arrived precisely at the agreed-to scheduled time and presented a very clean, crisp, and professional appearance. He assured us the fix could be quick and simple. Unfortunately, it was neither. After snaking the offending pipe twice, water was still not draining properly. He scoped the line and that's when it was revealed that the obstruction was several feet long and many years in the making. A power flush was required and performed. Problem solved! Yes and no. After scoping again, he noticed that water was still standing in the line and requested an opportunity to crawl under the house and inspect the exterior condition of that section of plumbing. He surfaced with less than favorable news. Part of the drain line was actually angled up hill and had been leaking for a period of time. He even took photos to assist in his explanation. In my opinion, this action was far beyond the call to duty. We agreed that a complete rebuild of that section with the correct grading was appropriate and warranted. Eddie returned the next day (right on time, again!) and completed the project in good time and in such a way that I doubt we will require follow on action for years to come. His attention to detail was evident and highly appreciated. I told him so on several occasions. What a joy to come in contact with a young man of this caliber! Any supervisor would be thrilled to have such people working for him.”
Mark D.
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“Tim was great and I would definitely add him and Mr. Rooter to family and friends.”
Matt S.
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“Tim Stout our service tech did a great job handling this over the weekend so we can do " business as usual" on Monday morning. Very knowledgeable and efficient. Price while not inexpensive was worthwhile for the service delivered.”
Matthew S.
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“Courteous staff, prompt and very professional service. Employees discuss options for your benefit, covering risks as well as benefits. Recommend this company without hesitation.”
R. L.
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“Mr. Rooter sent a technician within 40 minutes of an after-hours emergency situation that required new parts in the kitchen sink. Technician was extremely knowledgeable, friendly, and professional. He replaced the part quickly. I have used Mr. Rooter for plumbing issues with this old house (built 1929) for the past 11 years--always glad I call them first!”
Deb R.
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“The worker sent today was organized. The worker today was called in because the toilet was still leaking even after the work completed yesterday. He replaced the seals which were placed yesterday. Then he found the toilet tank was cracked. He presented options for new toilets and we had one installed. He kept his work area neat and tidy. He completed his work and cleaned up the work area once the installation was done. I was very pleased with his work.”
Randy K.
