Mr. Rooter Plumbing of Greater Cincinnati - Frequently Asked Questions

Answer: Shut off your main water supply immediately to prevent flooding. Then, turn off any affected appliances or electrical circuits and call a professional plumber to assess the damage.

• Use Drain Screens. - Catch hair and debris before they reach your pipes.
• Avoid FOGs in Drains. - Don’t pour fats, oils, or grease down sinks.
• Only Flush Human Waste & Toilet Paper. - Avoid flushing wipes, paper towels, or or other items.
• Know Where Your Main Water Shut-off Is. - Quick access can prevent major water damage.
• Shut Off Your Water Before Leaving for Extended Periods. - Protect your home when away.
• Inspect Your Pipes Periodically. - Look for leaks, corrosion, or wear to catch issues early.

Answer: Yes, we offer flexible financing options to help make major plumbing repairs more manageable for homeowners.

Answer: Absolutely. Our team is ready to respond to urgent plumbing issues 24/7.

Answer: Yes, we provide emergency services on weekends and holidays to ensure your home is protected whenever issues arise.

Answer: All of our repairs and installations come with a warranty, giving you peace of mind that the job is done right.

Answer: We proudly serve Greater Cincinnati, providing fast and reliable plumbing solutions to homeowners throughout the region.

Answer: Signs include slow drains, frequent backups, foul odors, or unusually lush patches of lawn over your sewer line.

Answer: Yes, we use video camera inspections to identify blockages, leaks, or other issues before they become major problems.

Answer: Absolutely. A pre-purchase sewer inspection can uncover hidden problems and save you costly repairs in the future.

Answer: A drain snake mechanically removes blockages, while drain jetting uses high-pressure water to clear buildup and thoroughly clean pipes.

Answer: Even a single clogged drain can indicate a bigger issue. It’s best to have a professional inspect your plumbing to prevent future problems.

Answer: A running toilet is usually caused by a faulty flapper, fill valve, or float. Replacing the worn component often fixes the issue.

Answer: Traditional tank water heaters last about 8–12 years, while tankless models can last up to 20 years with proper maintenance.

Answer: Yes. Flushing removes sediment buildup, improves efficiency, and extends the life of your water heater.

Answer: Tankless units provide hot water on demand and are more energy-efficient, but traditional tanks store a ready supply of hot water.

Answer: Yes, we install and maintain both traditional and tankless water heaters to ensure optimal performance.

Answer: This could be due to a water heater that’s too small for your household, sediment buildup, or a malfunctioning thermostat.