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San Francisco Plumbing Reviews

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About Mr. Rooter Plumbing of San Francisco

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  • “We had a great experience with Mr. Rooter Plumbing. Our bath and shower drain has been draining very slowly for the last six months, and something seemed to be broken with the mechanism that pulled the drain up. We booked with Mr. Rooter after finding them via their Google ad, and they were able to give us a 2 hour window promptly to have a plumber come check it out. They called to keep us updated on his likely arrival time ahead of the appointment, and he showed up within the window. When he did, he introduced himself (Alex, who was great) and he was able to fix the issue in under 30 minutes. Alex was courteous, knowledgeable and communicated with us about the issue and potential ways he could investigate and fix it before he did anything. He then resolved the issue quickly. We were very happy with our experience. Thanks!”

    Chrissy S. , San Francisco, CA

  • “We had a terrible clogged toilet and called these plumbers to help. They were professional and courteous in scheduling and servicing. Enrique explained what he was doing, was very transparent on the price, and got our toilet working again. He even identified the root of what might be a bigger problem, and that our toilet was not flushing properly to start. Not sure what we would have done without him!”

    Jane E. , San Francisco, CA

  • “Hot water heater went out late in the afternoon. Called several plumbers and the only one with a live person answering was Mr. Rooter. They scheduled a plumber to come within the hour and called to confirm a little before he arrived. It was Stanton. He knows his stuff. He went out of his way to work with our landlord to resolve the situation and was prepared to try and bring in a new tank and replumb that evening. We told him we could wait until the next day. He scheduled us in, we were called the next day to confirm he was on his way. He and his helper were studious, professional and cleaned up and hauled away all of the old plumbing, fittings and tank. They made sure the existing venting was safe and even replaced a section at no extra charge. Did I mention we are in a third floor walkup? Stanton and his team did a great job. Thanks.”

    J.P. , San Francisco, CA

  • “Called Mr. Rooter to unplug my tub drain. Stanton was the plumber. He was professional and got the job done! I highly recommend Mr. Rooter. Ask for Stanton.”

    John B. , San Francisco, CA

  • “Our toilet clogged last night. It's my first time to call a plumber. I didn't know which company is good. Mr. Rooter showed up on the 1st of page. It had 4.8 review. I was glad that they don't charge extra for nights and weekend. I called Mr. Rooter. The scheduler was very nice, responsive and professional. I received confirmation for an appointment for a technician visit between 9am-11am the following day. I received a call one hour before the technician visit to confirm the technician would arrive about 9am. The technician Tohi showed up right at 9am. Tohi is very kind, honest, and did an excellent job! He took initiative, and we are very pleased with his services. It was a pleasant surprise to see him to put on shoe cover before he came into our home. It's really nice of him to be respectful to our home, and keep our home pretty clean during and after his work. I was concerned it might be messy. But it didn't happen. I was so happy to see the toilet working well and it's clean. I also asked him to fix the bathroom sink, which has been draining pretty slow for years. He took care of it right away. I'll ask for Tohi when a need arises in the future. I'll definitely recommend Tohi and Mr. Rooter to those who need plumbing work.”

    Quan H. , San Francisco, CA