“Mohammad and his helper came out to fix a leaking tub faucet. They were very courteous and efficient. Mohammad explained everything and made sure I was happy before they left. I would highly recommend him and the Mr. Rooter team.”
Kathy B. , Renton, WA
“Vinnie, I had a drain problem, which made it necessary to call Mr. Rooter. One of my rental properties had a backup from a clogged drain. I was able to get a technician out within a few hours. Patrick Matson was the selected tech. Patrick was persistent in saving the issue. The issue was confusing at best. He is an asset to your company. My total experience with Mr. Rooter was great!”
Dan D. , Seattle, WA
“Mohammed did a very professional job at our house today replacing our shut off valve and pressure regulator. He was very courteous and well informed. We are very pleased with the work he did. Thank you!”
Barbara B. , Auburn, WA
“One of the urinals in our Market Center was overflowing all over the men's bathroom floor and leaking out under the wall onto the carpet in our meeting area. I gave Mr. Rooter a call, and they sent Patrick to our office and he was here in 15 minutes! He was SO friendly and knew exactly what to do and had the problem fixed in 20 minutes. We are so grateful that Mr. Rooter was so fast and efficient, that way our agents could still carry on with their appointments without the inconvenience of no restrooms! Thank you Mr. Rooter, we will DEFINITELY use your company again and recommend you to everyone we work with!”
Keller Williams Eastside Realty , Kirkland, WA
“My husband and I are extremely impressed with the plumbing work completed by Mr. Dale Baker, who is an extremely knowledgeable and likable individual. Dale has done work in our home twice now and we will always request him to handle our plumbing issues. He explains everything, does the work in a professional manner. He is an excellent example of "why" Mr. Rooter is the place to call. Thank you for a job well done!”
Rose and John T. , Seattle, WA
“I really want to let the team and potential customers of Mr. Rooter Seattle know how amazing their work at my house has been. Despite already having a french drain inside the house, we had significant indoor flooding this winter. I reached out to a number of companies to help fix the problems, including indoor waterproofing providers. Two waterproofing vendors provided quotes for the complete (re)installation of new french drains, including the demolition/removal of whatever was already in place. It would have been very disruptive, including digging into the basement concrete, removing significant parts of the finished walls, and cutting an 18-inch wide trench into our driveway. When I pushed to understand what was wrong with the current system, they offered to drop a camera into the existing drains to better understand the situation - for a not small price (on top of the quotes they had already provided). Mr. Rooter - specifically Ken Carnahan, Nathan Cervantes and Don Hawkins - took the approach to fix what was already in place. It turned out the existing french drain was functional but it had become clogged with silt over the years. They used cameras and jetted the various pipes all the way out to the storm drain. The price Mr. Rooter charged for the complete job was still less than the price quoted by the other vendors for just dropping a camera into the pipes. In fact, the proposed demolition/removal/replace quotes were 6x Mr. Rooter’s price to solve the problem. And Mr. Rooter folks were extremely professional - from being clear about their process and what they were doing to cleaning up afterwards. I highly recommend them to everyone.”
Todd S. , Seattle, WA
