“I just wanted to say that we were very impressed with Chris. He was very knowledgeable and very professional. We have dealt with a lot of service people in Tallahassee and he is among the best.”
Jon Schneiderman , Tallahassee, FL
“Dale and John were two of the most professional people I have ever used. They were very respectful of me and my home. They answered all of my questions, explained exactly what they were doing, and fixed my problem quickly. To say that I was happy with the service is an understatement. I would highly recommend Mr Rooter to any family, friends, or acquaintances asking for information on plumbing professionals. Thanks.”
R. K. , Tallahassee, FL
“The service provided by Chris today was excellent, of course. That is why I continue to use Mr. Rooter and wouldn't call anyone else.”
G. G. , Tallahassee, FL
“The service met my expectations and Jay was very professional and efficient. I would use Mr. Rooter's service again if needed in the future.”
P.C. , Tallahassee, FL
“So we had a heck of an experience with these guys, and I couldn't have asked for better service. Our water heater went out and we called them the Wednesday before Thanksgiving. We were on the schedule for them to come by later in the afternoon, but they had to move it to Friday because it was so busy. No big deal; it was the holiday week, and they were very nice about it. Kevin (the General Manager) came out to us on Friday at 9:30am and the estimate they provided was great, and they did not exceed it at all. He worked diligently until it was done, putting up with all my questions and whatnot, and was done by 1:45pm. But we weren't finished with them, yet. Around 5:30pm that day, we came to find a large amount of water on the floor in the kitchen. Quick call to Kevin and he told us some bad news that we kind of had been expecting at some point in the future. We have an older block home with old galvanized pipes that run in the concrete slab. Turns out our hot water pipe burst in the slab and water was leaking out onto the kitchen and in the laundry room outside. He told us we had 2 options, fix the burst pipe, tearing up the foundation/wall in the process (unavoidable) for less money up front, but with how old our pipes were, there was no guarantee it wouldn't burst again somewhere else down the liner later on. Option 2, the more expensive, but more permanent solution, was to replace all our pipes. We went with that one. Kevin and Kyle came out this time on Monday (again, they had a really busy holiday week/weekend) morning and gave us our quote. Not an easy pill to swallow, but they made it way easier with the 18mo same-as-cash financing so we could just go ahead and get this fixed properly. They had to order all the parts and Kyle and Chris were back promptly at 9am Tuesday morning to begin. My house was their worst enemy. Snags and complications that were absolutely no fault of theirs happened all along the course of the installation process. It was so bad that it took them a day and a half longer than expected, but was completely understandable. The guys never faltered, but we could sense a bit of frustration, so my wife gave them cookies and coffee as a consolation. So, they got everything done by Thursday night; the project complete, house was cleaned as best they could manage, and everyone was happy again, and best of all we finally had hot water again! They were so good to us that we won't hesitate to call them if we need to again. I just hope it's not for a long time. With all the extra care Kevin, Kyle, and Chris put into walking us through the process, keeping us informed of everything, installing everything in a way that fixed some other issues we had (poor original installations... I call it "janky" workmanship, all fixed up now), if we do have another issue Mr. Rooter is first on our list of places to call. 10/10, 3 Michelin Stars, 2 Thumbs Up, all that jazz.”
Greg K. , Tallahassee, FL
“Chris was right on time and did a thorough job. He and his assistant were careful to keep my house clean from any mess associated with the job. They were very friendly and helpful; up front with the costs and tried to save me money where they could. It is the second time I've called Mr. Rooter for help. I recommend them to everyone.”
Debbie , Tallahassee, FL
“Came out the same day I called, gave me a quote, got the parts and did the installation. Cleaned up after themselves and left the kitchen clean.”
C. S. , Tallahassee, FL
“Due to damage to our home from a storm we needed to install a tankless hot water heater fast. Eric with Mr Rooter got us qoute and coordinated with an electrician to get it installed in just a few days. Great customer service and got the job done so quickly.”
Crystal A. , Crawfordville, FL
“Kyle and trainee Tucker were so helpful, very knowledgeable and quickly found the problem. They took time to thoroughly test dishwasher, drains, and washer to make sure all connections were draining....great job, and polite, too!”
Martha I. , Tallahassee, FL
“Thanks for the amazingly quick and courteous service! Kyle and Jason fixed a massive leak within hours of first placing our call to Mr. Rooter.”
P.T. , Tallahassee, FL
“Eric did a great job on my plumbing. I will be requesting him from now on. Thanks Mr. Rooter!!”
Thomas S. , Tallahassee, FL
“They came out the same day and completed the job and quoted me for exactly what was needed and did not try to over charge me for services that I did not need. I will use them anytime for other plumbing issues I might have.”
Great Job , Tallahassee, FL
“Mr. Rooter is very responsive to our needs! Chris did an excellent job communicating what he was doing and how he was going to do it. Chris left our classroom neat and clean after he finished the job. We recommend Mr. Rooter and Chris for all plumbing work.”
Creative Child Learning Center - Tallahassee , Tallahassee, FL
“We used Mr. Rooter for the insulation of a gas hot water heater. Kyle installed it and did an awesome job. Everyone here at Mr. Rooter was very helpful and professional. Thanks to everyone, we will use your company again!!!”
Mina B. , Tallahassee, FL
“This was my first time using Mr. Rooter for a plumbing problem. They are, by far, the best company I've ever dealt with in this type of work (and at a reasonable price). Everyone I spoke with - either by phone or in-person - was professional, personable and very knowledgeable about what needed to be done and how best to do it. The two technicians who did my repair - Kyle and David - are, in my opinion, above=average in their work and in their representation of Mr. Rooter (David even took the time to wash the large pot I had been using to catch the water-leak under the sink!). A thoroughly enjoyable experience! Thank you!”
Harris P. , Tallahassee, Fl., FL
“Great service and reasonably priced.”
Doug , Tallahassee, FL
“Chris was awesome! I appreciate y'all coming out and helping us finish our bathroom! He was very kind and very honest. I like he didn't hide fees prices etc. everything was done perfectly! I'm overly excited my bathroom is almost complete!! Thank you so much. I will definitely use y'all in any future projects or any plumbing boo boos.”
Kathy P. , Havana, FL
“Always there when we need them. Great price and awesome staff!!”
Wahoo Seafood Grill , Tallahassee, FL
“My name is Joe Walsh and I am the General Manager with Associated Services Cleaning and Restoration. I have used Mr. Rooter for about two years now and never at any time have we had a unprofessional service with any of their tech's. I have used Mr. Rooter's services from sink installs to fixing slab leaks. Even when we had a customer with a flooded half basement and I placed a call at two in the morning to get help. Eric their service tech came out and found the clog and make the repair and got the job so we could take over and dry the unit out. Its a good company with good leadership!”
Associated Services Cleaning and Restoration , Tallahassee, FL
