Mr. Rooter Plumbing of Charlotte's Reviews

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The folks at Mr. Rooter Plumbing are awesome. They are knowledgeable, patient and kind. Because of their quick response and knowledge they were able to save us thousands of dollars regarding potential damage after our flood. We recommend them and give them a rating of 10 out of 10. Simply the best.

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Marjorie and Alan B. , Charlotte, NC

“Matthew went above and beyond on Christmas Eve to help me with a leak in the wall/ceiling. He was a gem of a guy! I appreciate all the hard work he did. I will keep Mr. Rooter Plumbing in mind for any future plumbing needs.”

J. Swift , Charlotte, NC

“Mr. Rooter Plumbing went above and beyond any service we have had recently. We were without hot water and we were going to be for another few days because our plumber was not able to come out to help us. My neighbor across the street was using Mr. Rooter and so I went over there and asked if they would kindly come over to see if they could help us after they finished with my neighbor. Without hesitation, they came over and within an hour Matthew had arranged someone to come out and help us. We are now with hot water and we are now HUGE fans of Mr. Rooter Plumbing. Matthew and your coworker (I’m sorry I can’t remember his name) thank you so very much!!! Mr Rooter, you should be proud of your employees.”

Sam K. , Waxhaw, NC

“On a Sunday I had a clogged kitchen sink, but an emergency call to Mr. Rooter Plumbing got it fixed. Matthew showed up exactly when they said he would and did a fantastic job of unclogging my sink, which was a mess given what I had tried to put through the disposal (couscous). The pipes below the kitchen sink were all totally clogged, but Mathew fixed it quickly and professionally. I would recommend Mr. Rooter Plumbing to anyone who needs a good plumber. Thank you!”

Dan H. , Charlotte, NC

“I am very pleased with the service Jerry provided. He explained everything thoroughly and provided a very efficient and thorough solution. His attention to detail, work ethic, and above all, his people skills were very much appreciated. I will call your company again...and I'll be asking for Jerry! P.S. The young man with Jerry, Thomas, was courteous and efficient as well.”

Dan M. , Charlotte, NC

“The attention and service we received from Mr. Rooter plumbing of Charlotte was excellent. Starting with my conversation with David Zeitlen, the office manager, to the onsite representative and project manager, Peter Leonard.....everything was professional and caring. What was initially a devastating event became bearable because of these men. They even recommended a restoration crew, all of whom have been equally exceptional. Thank you, David.”

Margie B. , Charlotte, NC

“Please extend our thanks to William, Paul, and John for their caring, understanding, and professional attitude towards our situation. We have never gone through something like this before and they were over the top in their attention to detail and thoroughness. Our stress levels were elevated to say the least with the holidays upon us, yet they were unwavering in their work ethic. Thank you again.”

Keith & Denise M. , Charlotte, NC

“We closed on our house on time thanks to you getting the work done so promptly. You are one GREAT company - so professional, communicative, and friendly. This is what WONDERFUL SERVICE is all about! Thank you so very much!”

Beth and Gary R. , Charlotte, NC

“I recently had an issue with my hot water tank very early in the morning. I called Mr. Rooter and within 30 minutes Matt Wolbert was at the door and ready to handle the problem He had my hot water tank back in working order in a short period of time. He is very knowledgeable and knows his stuff!!! This is not the first time that I have used their services. I have on several instances had to call at both early and late hours and on the weekend as well. From frozen pipes to a leaking dishwasher, the service has been wonderful and very professional. I would highly recommend Mr . Rooter!! Day or night they have been there to help me!! I wouldn't use anyone else!!! Thank you Matt.......you're the best!!!”

Carol W. , Rock Hill, SC