Depending on your issue, you might be able to fix the problem yourself. Here are some suggestions for some common problems. Give these a try before calling us!
Water Softener Not Using Salt
- Tip #1. Make sure your bypass setting is turned off (with bypass “on”, your water will bypass the water softener).
- Tip #2. Make sure the water softener is plugged in.
- Tip #3. Make sure your brine tank is filled with salt.
Water Softener Is Not Regenerating
- Tip #1. Make sure your water softener is plugged in.
- Tip #2. Check the control head to make sure settings haven’t been adjusted.