“I can't say enough about this wonderful person, Jeremy! If only more plumbers/service companies had employees that took the time to explain the job at hand the way Jeremy does I'd be so happy. A+++ will call again without hesitation!”
James Z. , Palm Springs, CA
“Always very happy with Mr. Rooter. Jeremy is always on time and gets the job done and done well. And there is always great communication from the front office. Katrina and everyone that mans the phones are top notch. I highly recommend Mr. Rooter.”
David C. , Palm Springs, CA
“Within a couple of hours of calling there were two plumbers from Mr. Rooter at my house. I can't say enough good things about our plumber Jeremy. I explained to him that usually once a year my drains start to back up and I didn't know why. Other plumbers had snaked the lines, but the problem kept coming back. He checked two sewer access points and used a camera to see that there were no obstructions or roots. He then looked or sewer access points in my backyard. He found one outside of my kitchen sink. I didn't even know it was there because NO other plumbers had ever bothered to even check for other access sewer pipe points before. He opened it and a bunch of black sludge poured out, bingo! He put a camera into that access point and then recommended that I have a high pressure "flush." He could see that years of grease had build up in the pipes, emanating from the kitchen sink. The sludge that came out for the first few minutes was s thick as crude oil! It was really gross, but Jeremy and Dustin were totally unfazed and not afraid to get dirty. Even though it was getting close to 5pm they did not rush at all and did a very, very thorough flushing of my pipes until the water started coming out clear. Jeremy was professional and courteous the entire time and carefully explained all steps of the process while it was going on. Dustin was very friendly and helpful also. One last note about Jeremy: Greasy water was forced up into the utility sink in our garage during the high pressure flushing. When Jeremy and Dustin were getting ready to leave, Jeremy saw my husband starting to clean the greasy residue left in that sink. Jeremy happily volunteered to clean the sink! He took some Ajax cleanser and a brush and scrubbed that sink until it was sparkling. We are so impressed by his excellent attitude and for taking such good care of us. Because of Jeremy, we will be using Mr. Rooter from now on. Last by not least, both Jeremy and Dustin are young, big strong Marine veterans. Thank you Mr. Rooter for hiring veterans!”
Sandy L. , Cathedral City, CA
“Mr. Rooter technician came out to my home and fixed my drain issue. They came out within an hour and did a fantastic job! I am very happy and will use them anytime.”
Mary L. , Palm Desert, CA
