“Liz and I would like to express our appreciation for the excellent service your employees provided on the sewer/septic problems at both our main house and our Mother-in-law dwelling. We were treated with extreme courtesy, and given excellent information on our sewer problems and the best way to treat each problem. All three of your employees who worked with us (Nate, David and Seth) were very professional, knowledgeable and friendly as they worked on our problems. In particular, we cannot say enough about Nate Meyer. Liz and I hope you folks are Mr. Rooter appreciate what a special employee you have in this fella. We are very pleased with the job these fellas did and will recommend your company to other folks.”
Ken V. , Flagstaff, AZ
“Thank you for your excellent service. This is the second time you have been there for our family. Nate is a very good person and it felt like he was very honest and did everything to help us with the leak in the bathroom. And now a call on Thanksgiving day – an outside leak – and again Nate to the rescue. Thank you! And I will call you again in our time of need and I will pass along your name and number to my friends.”
Nancy G.
“Dave Harvey and his associates were professional in every way. They fully explained what the plumbing issues were, and covered the options and costs that were involved. Our local Mr. Rooter will be our go-to plumbing company!”
K. & M. Brown , Prescott, AZ
“We are very pleased with Mr. Rooter. We first started using Mr. Rooter a few years ago when we had septic tank emergency (on a weekend, of course, Mr. Rooter was the only one we called who could come out that day). We were very pleased with their service and joined their Advantage Plan. Once a year, they come out and thoroughly check our system. A couple of months ago, we had another emergency (a weekend) and Mr. Rooter was here that afternoon. Their service representatives are courteous, and very clean – wearing covering for their shoes. Today, Thomas Shockley came for our annual inspection. The service was again done very professionally. I highly recommend their services.”
Bette U. , Camp Verde, AZ
“Dave was our technician today. He was courteous and patient with me. He explained each step and it was a tough job. It took quite a few hours and I am completely pleased with all he had to do.”
Paul G.
“We are very pleased with the service Cameron provided. He was very professional, courteous, timely, clean, informative and fixed our problem. We will definitely use Mr. Rooter again. Thanks Cameron for your help, diligence, and information. Very much appreciated!”
Judy H. , Prescott, AZ
“Dave Harvey is an exceptionally hard worker. He kept me informed of his actions reported to work on time. He doesn't hesitate to do the dirty hard jobs (up in the attic in hot weather). I would welcome him back to do any job in my house.”
Stewart F.
“We woke to find that our drains were not working properly on Monday, July 2nd. Tom Shockley came over that afternoon and cleaned roots out of the line near the house, enough to allow us to be able to use water. We were impressed with the professionalism of Tom and Eric in discussing our options with us on Monday and with the way we were able to view the actual problems with our system. The next day Tom and Adam worked long and hard (on a very hot day) to replace the damaged line. Everyone was very courteous, answered all our questions and made sure we could see exactly what they were doing and why.”
Patricia L. , Prescott Valley, AZ
“We had a plumbing emergency in our home in Chino Valley. Cameron arrived a little after 7:00pm and he worked diligently until the lines were clear. He also recommended we have the lines cleaned with a brush. He did an excellent job explaining what he needed to do and why. He checked all the lines and recommended we get a new drain hose for the washing machine. He has superior customer service skills. I was really glad he was the one we selected to do the job. With outstanding employees like Cameron your business will thrive. We wanted you to know how much we appreciated Mr. Rooter and your representative, Cameron. We will surely use Mr. Rooter in the future.”
Cynthia P. , Chino Valley, AZ
“Ryan provided excellent service! The jet aerator is working and quiet! Thanks!”
Rick B. , Camp Verde, AZ
“Thank you for the advantage plan and the excellent work of technician Mr. Clinton Borrowman.”
Anthony H. , Sedona, AZ
“Dylan, thanks for the great job on my water heater. Hope you're enjoying the DVDs if you haven't finished them.”
Linda B. , Camp Verde, AZ
“It is difficult for me to thank you for the happiness I feel from the plumbing services you performed for us. You are, indeed, a master plumber!”
Daniel W. , Prescott, AZ
“Nate Meyer is professional, friendly and got the work carried out to a high standard. He did a fantastic job. I highly recommend him. I will definitely be using him again. Thank you Nate!”
George B. , Sedona, AZ
“We recently needed to have our septic system checked and after hearing strong recommendations from two neighbors who had used Mr. Rooter services we decided to contact them. From the very beginning with the polite and professional young lady who scheduled the appointment and then meeting Dave and Kent who were given the assignment for our job this was a very pleasant experience. The project evolved into a somewhat complicated job which involved removing some fencing and some well-established landscaping not to mention the weather was very hot and humid. Even with this additional work Dave and Ken kept up a very positive “can do” attitude. They remained professional and patient with our numerous questions and were very knowledgeable about their job. The yard looks like they were never here. Amazing job putting things back together. I would also like to give a shout out to Logan. He was on one of my neighbor’s projects and I stopped to ask some questions. He was very knowledgeable and polite and helped us make the decision to use Mr. Rooster for the work we needed done. Mary, thanks for an outstanding job.”
J. C. Weary , Yavapai, AZ
“I would like to compliment Dave Harvey for a nice job in my septic tank replacement, particularly putting the yard back batter than it was. Good Job! I also would recommend him for a reference (from me).”
J. K. Taylor , Prescott, AZ
“I have used these guys before, and had been very pleased. We had to call them back out, and they were still just as good! Vinnie was kind, informative, and helpful in a bad situation. He was friendly and explained everything completely. Sierra at the office was also very friendly and helpful. It made the whole process very easy.”
Erin U. , Flagstaff, AZ
“Thank you for your company's visit. We really appreciate the advice of your employee, a very knowledgeable and courteous person. Its nice to visit with an employee who is happy with his job. We will recommend your company to others with plumbing problems.”
George B. , Camp Verde, AZ
“Brice Barnes did an excellent job repairing my leaky pipe. He was on time and got the job done quickly.”
C.E. , Camp Verde, AZ
“We experienced cold showers on Saturday 10 Dec 16, and started calling around for estimates and time frames for repair. When we contacted "Mr. Rooter" our plumbing concern became Mr. Rooters. From the initial service call into the office, until the service technician’s arrival on Sunday; Mom and I were impressed with the speed of support. When the technician (Shane) arrived he evaluated the current system and explained that due to its age, being 33 years old our hot water heater needed to be replaced. He was able to obtain a tank, had it delivered and installed within a few hours. He then performed a complete assessment of our plumbing systems and left us with the report. We would definitely make Mr. Rooter our first call for any plumbing needs in the future. Thank you Mr. Rooter and Shane for nice hot showers again!!”
Randy G.
“I recently had to have a new septic system installed. I contracted your company to perform the work. I wanted to write to let you know of the stellar service I received from Bob Haskell. He was professional, polite, and helpful. He clearly communicated all the processes and let me know when he would be onsite and at what time. He was always here when he said he would be. I could not have had a more trustworthy person at my house and I had complete confidence in Bob's ability. He worked so hard and went above and beyond his duties. I can't thank you enough for assigning Bob as supervisor on my job as he made the cost of the project a lot easier to accept knowing I was getting what I paid for and more.”
Maryjune G. , Prescott, AZ
“Thank you ever so much. I called in a (to me) panic about needing a plumber TODAY and Mr Rooter got one to us within an hour or so. Jeremiah R was ever so great and he explained everything, from parts to costs, in a manner that we had no problem following along. He took care of our issues and made us so much more comfortable with the events that had happened earlier in the day. Our experience with Mr Rooter had the rest of the day much calmer and way more happier with the outcome. Their followup review of our plumbing issues around the house gave us some hard truths and some relief. Thank you again for the quick service.”
Anna P.
“We have hired Mr. Rooter for several plumbing jobs at our home. Each time they have been prompt, reliable, friendly, professional and the quality of workmanship is excellent. We would not hesitate to recommend this business to our family and/or friends. Thank you for another job well done!”
Areta T.
“Excellent Service Knowledgeable Technician Always Very Honest Explains Everything and Very Thorough”
Ruth C.
“We have lived in Yavapai County for almost six years. It is sometimes difficult to find professional services for our home. However, Mr. Rooter of Camp Verde, AZ is the most competent plumbing firm we have used in the 24 homes we have owned around the U.S. Their senior technician, Bob Haskill, is absolutely the best. No detail goes unnoticed, and when he leaves your home, everything will work, or he would not leave. This wonderful service extends to the manager and the front office staff, all of whom are in personal, phone contact to ensure that each homeowner is 100% satisfied.”
Thomas M.
“Mr. Rooter arrived exactly at scheduled time. Immediately donned footies and place mat by door. Explained situation; checked for any further issues. Made suggestions and recommendations. They were recommended by a friend; I now will recommend as well.”
Millie D.
“I have had a terrific experience with this company. My plumbing is old and my drains get clogged about once a year so I have to have them unclogged. They came out in December and did the job with a guarantee of a free return visit if and when needed. I needed it two months later. A different technician came out and was unable to complete the job and when I called the company they sent yet another technician out free of charge and my drains are running perfectly now. The manager Larry was very sympathetic and helpful and was able to take care of me as soon as possible. I will use them again.”
Anne E.
“Excellent job as not only did they fix what was wrong they totally explained everything step-by-step to me so that I could understand what they were doing and how everything worked.”
Sally B.
“Ed Lovell, Service Professional was perfect PRO Excellent knowledge, Very thorough work, top-rated work ethic. Ed was careful, explained all details of analysis and resolution of issues,. also for recommendations of all plumbing. This short review is to say "Ed was perfect." I would choose him for future service, and DO recommend him to anybody. Thank you Ed”
Dave D.
“Had to replace a septic line under the driveway and it was done in a week with no complaints. Technicians were friendly and reliable. I would use Mr. Rooter for all mu plumbing jobs.”
Dan W.
“Very informed. Problem resolved fast. Thank you!”
Brian M.
“Dustin from Mr. Rooter Plumbing of Yavapai County was very professional and got the job done.”
Mike R.
“Took care of the problem. Service was fast and complete.”
Harry D.
“Recommended - fast and efficient service, friendly and professional.”
Gwen R.
“Admit it, everyone hates having plumbing problems! We do to, but you can't ignore it, it is not going to go away!! We have had Mr. Rooter in the past and the service was impressive, we only hoped we would be as happy with the results a second time. Mr. Rooter's employee, Sam Smith and his associate, Armando, were very professional, courteous and knowledgeable while performing their task. We were kept informed through every step of the process and given alternatives to how to best handle our situation. Cost alternatives were offered so we could make the best possible choice. If we should have any problems in the future with the plumbing in our home, Mr. Rooter will be our first call. Thank you, Mr. Rooter!!”
Cynthia T.
“I would like to sincerely thank Mr. Rooter Plumbing for everything they did for us. They were wonderful! We were confident that we were in good hands from the moment we picked up the phone and called them. Lee Ann the dispatcher was super cheerful and friendly .They came out that same day right on time. They had professional trucks, equipment and computers. I liked that they were dressed in clean and neat uniforms. Our plumbing problem turned out to be much more serious than we had thought and they worked hard mentally and physically for two long days to fix the problem. They did a great job and I highly recommend them. I truly can’t thank them enough. I would like to personally thank Dave Harvey, our Service Professional, for being the ROCK through our whole ordeal. His knowledge, experience, tenacity and confidence in his work and equipment always made us feel calm. There was no doubt in our minds that he knew what he was doing and that everything would work out just fine. Dave, I hope your company truly understands what a dedicated and wonderful employee and person you are. Also special thanks to Oscar and Armando. You are the two best workers Dave could ever have backing him up. Your great attitudes and hard work were impressive to watch. You two will be great Service Professionals soon I am sure. Happy Holidays to you all, Theresa Fitzgerald, Chino Valley, AZ”
Theresa F.
“The person who came to my home was very knowledgeable, upbeat, and took care of my broken pipe & water heater. I was pleasantly surprised when I found out that there are warranties on the parts that were used. I have already recommended Mr. Rooter to my friends!”
Leslie T.
“Yesterday Dustin Foubert with Mr Rooter came out to service my plumbing, he did a great job, he was very thorough, efficient and professional. I had another plumber come out a couple months ago from a different company and he didn't do half the stuff Dustin did and didn't figure out the actual problem, but Dustin did and now I know what I'm really dealing with. Thank you again Dustin you were fantastic and did an amazing job! Jill Araux”
Jill A.
“Came for routine yearly service check//very professional and courteous//recommended without reservation”
George c.
“They do a great job and would recommend them totally Don Wichner”
Cheryl W.
