What People Are Saying About Mr. Rooter Plumbing Of Northwest Florida
4.7/5
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Rebecca Podraza
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dean is awesome.
Owner Response: Hey Rebecca, you are correct we think Dean is awesome too. Thank you for trusting us for your drain stoppage and welcome to the Mr. Rooter family.Jennifer Raiche
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Solomon was dispatched to us the same day we called! He was very polite, professional, and thorough. He made sure that he explained what he was doing and what our options were. I couldn’t have asked for a better experience.
Owner Response: Jennifer we are happy that Solomon was there for you to help with your kitchen sink stoppage. We are here if you need us. Thank YouIris Highsmith
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆The gentleman from Roto-Rooter arrived on time and a fantastic job was done. Five stars to him. I would recommend Roto-Rooter to anyone.
Owner Response: Thanks Iris, Mr. Rooter Plumbing is always glad to help. Especially with those stubborn washing machine drains. Know that Mr. Rooter will be here if you ever need us again.Patrick Sayavong
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Patrick, thank you for the great review and giving us an opportunity to provide preventative maintenance for your tankless water heaters. Although we are here if you have an emergency failure we would prefer to help you maintain your equipment so it will be reliable for years to come.Erika Nowling
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very friendly and took care of business
Owner Response: Glad we could help with your Backflow Device. Thank you for the review. We are on standby if you need us.Ruth Ann Heberle
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Excellent service, very professional. Prompt service. Dennis was the best!!
Owner Response: Ruthann, Thank you so much for the review and kind words. We are happy that we could be there to help with your Drains.Neil Roberts
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Thank you Neil for allowing us to help with your Waterline Repair. It was our pleasure.Susan Miller
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Solomon was professional, knowledgeable and did a wonderful job. He went out of his way to fix the problem with our kitchen and replaced a big underground pipe for the bathroom. We will definitely call and ask for him next time we need anything!
Owner Response: Susan, We have shared your comments with Solomon. He is a valuable member of our team. We are happy we could be there to help with your Drain repairs.Shirley Andrews
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Thank you for the 5 stars, Shirley. We are glad we could be there for your drain repairs.Dean Hoffman
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆They took care of my problem, very quick and checked for any other issues. Thank you very much.
Owner Response: Thank you for taking the time to review us Dean, We are happy to be able to help and will be here if you need us again.Larry Thrash
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very prompt to reply. Did good work.
Owner Response: Larry, Thank you for the great review. We are glad we could be there to help.Anthony Calasso
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Thank you, Anthony for the review. Our team appreciates your support and trust in us.Harry Itameri
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great analytical work and analysis in water leak detection. David is a pleasant real professional tech.
Owner Response: Harry you are certainly a valued client here at Mr. Rooter. We are very happy David was able to help you with your leak detection. We are always here if you need us.Bob Naylor
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick and quality service by Dean.
Owner Response: Thank you for taking the time to leave a review, Bob. We are pleased to hear that Dean provided you with quick and quality service. If you ever need assistance in the future, please don’t hesitate to reach out.Mark West
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Thank you so much for taking the time to leave us a 5-star review, Mark! We are thrilled to hear that you had a positive experience with Mr. Rooter Plumbing Of Northwest Florida. Please don’t hesitate to reach out if you ever need our services again in the future.Teresa Burke
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Had a great experience with this company. They responded quickly to my call in an emergency situation of no hot water. Billy was our technician who did a great job of getting us an appropriate replacement for our hot water heater and installed it the same day. Very professional and great service. I was fortunate that they had what I needed in stock, which I realize may not always be the case.
Owner Response: Thank you for taking the time to share your experience with us, Teresa. We are pleased to hear that we were able to assist you promptly and efficiently in resolving your water heater emergency. We will share your wonderful comments with Billy and the entire team. We are here if you need us.Donna Gregg
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Did me an excellent job at an excellent price .. $400 cheaper than my own plumber. Very professional. Will call them when I need a plumber again.
Owner Response: Thank you for taking the time to leave us such a positive review, Donna! We are thrilled to hear that you were pleased with our service and pricing. We look forward to assisting you with any future plumbing needs you may have.Janice Sanborn
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Professional. Job well done.
Owner Response: Thank you so much for the review Jan, We are so glad we could be there for you. Please let us know if we can ever help again.Beth Jewell
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very efficient, experienced, professional, skilled service from Dean corrected a blocked main drain that had caused sewer backup. Firm prices and options were provided in advance. He rapidly did a superior job and reinstalled my toilet better than it had been before. Scheduling was also fast, pleasant and easy with very nice staff. Highly recommend both the company and Dean!!
Owner Response: Wow, what a great review, Thank you Beth. We will be sure to share your comments with Dean and the entire team. We are glad we could be there for you.Nick Elliott
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Quick and efficient commercial work
Owner Response: Thank you, Nick! Here at Mr. Rooter Plumbing, we strive to make things as convenient as possible during an inconvenient event. Let us know if you need anything else!Malissa Hudson
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Where to start! After a horrible experience with another company I called this place in desperate need of someone to empty and service an above ground grease trap that we were pretty sure was never serviced… we are new owners to an existing restaurant. They worked us into that days schedule and even arrived two hours early as the tech had finished the previous job early. He was very thorough and o could tell he knew what he was doing which put me at ease. He presented options to me for the service needed and explained the difference in the service included in each option. He did magic work on our grease trap! It’s looks amazing and the drains are clear! Very grateful for their customer service person being compassionate to our urgent situation and grateful that the technician was so knowledgeable and kind. 100% recommend!
Owner Response: Malissa, thank you so much, and we are glad that you and the rest of the Lenny’s Sub Shop team are happy with Dean’s work. He is a valuable team member and just one representative of all that Mr. Rooter tries to do for our customers–you come first and we will always put forth every effort to make a bad situation into a good experience. Thank you, again.Bill
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Convenient, returned call pretty quick, and overall not priced to bad
Owner Response: Thank you for the feedback, Bill! We are glad we get to you quickly, and we’ll be here if you need us again!Hannah Smith
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆No one wants to make the call ($$$) but I had a kitchen sink clog for the second time in 2 years. I chose the more advanced option of Hydrojetting to hopefully nix the issue for good. Solomon worked all afternoon to clear the lines and took the time to educate me about potential causes and solutions both long and short term. Really appreciate the diligence and time taken to educate a homeowner. 👍
Owner Response: This is great to hear, Lacey! Solomon, and the rest of Mr. Rooter Plumbing, will always go above and beyond to make an unwanted situation as pleasurable of an experience as possible. Thank you, and we will be here if you need us!Ron Sharpe
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆You can not find a more professional, knowledgeable, customer friendly plumber at affordable prices than Mr. Rooter
Owner Response: Ron, thank you for the kind words and for the opportunity to help you out. We will be here for you whenever you need us. I will pass along your feedback to the team!Diana Canter
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mr Rooter arrived at time scheduled showed up same day I called unclogged drains and got my bathrooms up to standard Dean was very informative and did great job of cleaning up behind himself. Highly recommend this company.
Owner Response: Thank you, Diana! Dean (along with all of Mr. Rooter) prides himself on doing the absolute best for his customers, putting their needs and concerns before all else. Thank you for the opportunity–I can’t wait to pass along your note to Dean!Ashley Rosa
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very prompt, very focused. Thank you for your help!
Owner Response: Every customer is a priority for us, so we’ll always be here when you need us. Thank you for the great review, Ashley!Brad Salter
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Really good company. They’re easy to get a hold of which is not common anymore they respond quickly once you’ve gotten all of them and they fix your problem I highly recommend
Owner Response: We always push ourselves to be there for our customers, whenever they need us. We appreciate your business and feedback, Brad, and our team appreciates your continued business. We’ll be here if you need us!Carl Sidwell
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dean was really nice and quick.
Owner Response: Thanks for the great feedback, Carl, and thanks for giving us the opportunity to help out! We will pass along your thoughts to Dean!Douglas Davis
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dean is very professional and knowledgeable. He always does great work in a timely manner no matter the project.
Owner Response: Thanks for the great review Douglas! Glad we were able to provide you with professionalism and expertise. Our goal here is to always provide top-notch work, no matter the task at hand.Robert Johnston
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Dean, the plumber arrived early, contacted me just prior and got straight to work. He did a fantastic job with a difficult situation in order to get the water flowing again. Definitely using again.
Owner Response: We appreciate the review, Robert! Dean is an awesome team member, and we’re happy to hear he did so well for you. We will pass along the feedback. Thank you for the opportunity!Service You Can Trust!
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Why Choose Us?
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Upfront Flat Rate Pricing
At Mr. Rooter Plumbing, you’ll know exactly what you’re paying upfront. Our flat-rate pricing keeps you in control with no surprises. Before starting, we explain the services, ensuring you can make informed decisions. Stick to your budget while getting quality plumbing you can trust—every time!
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Safety First
We always put the customer first, from our professional appearance to all the steps we take to keep your space clean. We’re licensed and insured, so you know your home is in good hands.
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Neighborly Done Right Promise®
We get it—home care can be stressful. That’s why at Mr. Rooter Plumbing, we back our work with the Neighborly Done Right Promise®. If it’s not right, we’ll make it right. Trust our skilled plumbers to fix it the first time and deliver service so good … you’ll want to call us again!
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