What People Are Saying About Mr. Rooter Plumbing Of Winston Salem
4.8/5
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Warren Johnson
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Wonderful exerience. Would recommend to others. Excellent team. On time and professional.
Owner Response: Thank you for the positive review, Warren! We appreciate your feedback and the opportunity to provide you with a positive customer experience. We would appreciate it if you would tell your friends and family about your great experience with us!russell sanford
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Morgan and. Tracey are awesome. From the get go, they were very friendly and professional. Came over , asset the situation, came up with a game plan and pricing. Explained each one and once the deal was done, went straight to work. Great pair of guys , that didn’t mind me hanging out with them while they worked. Bonus them replacing the pipe also fixed the dishwasher so the wife is going to be happy about that. Look forward to doing more with them and Mr. Rooter.
Owner Response: Thank you so much, Russell, for the amazing 5-star review! We’re thrilled to hear that Morgan and Trae made such a great impression. We take pride in being professional, and thorough – so it’s great to see that shine through in your experience. We truly appreciate you taking the time to hang out and share the moment with our team. Looking forward to helping you again in the future—thanks for choosing Mr. Rooter Plumbing!Sussan Call
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Good job
Owner Response: Thank You Susan for a 5-star review. At Mr. Rooter Plumbing, we take pride in making sure our customers feel informed and confident every step of the way. We appreciate your trust in us!Charles Shouse
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Amazing service and great pricing, they were 1/3 of the cost quoted by other plumbers, and I called them all before booking the appointment. The best part was Fisher, he was on time, professional and courteous. It was apparent from his demeanor that he was honest and cared about the servise he was providing, such a rare find in todays world. Will definitely recommend Fisher and Mr. Rooter for any plumbing needs, I won’t call anyone else.
Owner Response: Charles, thank you for sharing about your experience! Quality service and professional technicians (like Daniel) are what set Mr. Rooter Plumbing of Winston Salem apart from the rest. We are thrilled to hear of your experience with Daniel! We truly appreciate customers like you!!stir-fry 88
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great services!
Owner Response: Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience with our services, especially with your grease trap replacement. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience. At Mr. Rooter Plumbing, we take pride in delivering reliable, professional service because that’s what you deserve. If you ever need assistance again, don’t hesitate to reach out. We’d be happy to help!Molly Hicks
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great service and communication. Prompt repairs.
Owner Response: Thank you so much for your glowing review, Molly! We’re thrilled to hear you’re happy with your toilet replacement and new lavatory faucet and that your experience with Mr. Rooter Plumbing was a positive one. Our team takes great pride in delivering timely, transparent, and professional service because that’s exactly what you deserve. We truly appreciate your trust and kind words, it means the world to us! Whenever you need us again, don’t hesitate to reach out. We’d be honored to help.Mariea Shean
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Jason Came in timely manner. Professional. On a holiday weekend!!
Owner Response: Hi Mariea, Thank you so much for the 5-star review! We’re thrilled to hear that Jason was able to assist you promptly and professionally for your water heater replacement.l – especially over a holiday weekend. We truly appreciate your trust in Mr. Rooter Plumbing and always here when you need us!Mi Cook
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Thank you for the 5-star. At Mr. Rooter Plumbing, we take pride in providing quality service to our customers. If you ever need us again, we’re always here to help!Yuri Shiozawa
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Prompt service, friendly staff can’t think of any complaints!!
Owner Response: Hi Yuri, thank you for posting your positive review. Our team here at Mr. Rooter Plumbing of Winston Salem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Have a great day.Barbara Ford
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I called them early in the morning they call me back I will try to wait within a couple hours I had a plumber here his name was Morgan he was professional and kind he did a wonderful job explaining everything to me and quoting me my prices I would recommend him very highly thank you so much for your help it really took away all my stress thank you again
Owner Response: Thank you, Barbara, for your wonderful review! We’re thrilled to hear that Morgan provided you with professional and kind service. At Mr. Rooter Plumbing, we understand how stressful a broken pipe can be, and we’re glad we could quickly get it resolved for you. If you ever need us again, we’re always here to help!Kathryn Premo (KP)
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Morgan Wiley did an outstanding job servicing my tankless water heater, inspecting my plumbing and installing an expansion tank. He took time to explain everything, make recommendations and was great at communicating arrival and the entire process.
Owner Response: Thank you, Kathryn, for your fantastic 5-star review! We’re thrilled to hear that Morgan provided outstanding service while working on your tankless water heater, inspecting your plumbing, and installing an expansion tank. At Mr. Rooter Plumbing of Winston Salem, we take pride in delivering top-notch service, clear communication, and expert recommendations to ensure your home’s plumbing runs smoothly. Whether it’s water heater maintenance, leak detection, drain cleaning, or full plumbing inspections, our team is always here to help. We appreciate your trust in us and look forward to serving you again in the future!Traci Hanes
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Morgan was wonderful. He explained everything and I felt confident in his service and plan.
Owner Response: Thank you, Traci, for the 5-star review! We’re thrilled to hear that Morgan provided such a positive experience. At Mr. Rooter Plumbing, we take pride in making sure our customers feel informed and confident every step of the way. We appreciate your trust in us!Jennifer Waugh
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience with this company from start to finish. Professional customer service over the phone — dispatcher had a technician to my house in about 5 minutes! Morgan did excellent work and informed me of everything he was doing along the way, providing a detailed estimate with different options. His work was great, cleaned up, and was personable and offered helpful suggestions to prevent future problems. I would 100% recommend.
Owner Response: Thank you, Jennifer, for your fantastic review! We’re thrilled to hear that you had a great experience with our team at Mr. Rooter Plumbing. Providing professional service, fast response times, and clear communication is our top priority. Morgan will be happy to know you appreciated his work and helpful suggestions. We truly appreciate your recommendation and look forward to serving you again in the future!Johnathan Holloway
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Morgan was awesome to work with
Owner Response: Thank you for your positive feedback, Johnathan! We’re glad to hear that Morgan provided you with great service. Your appreciation means a lot to us. Thanks for considering Mr. Rooter plumbing for your plumbing needs.Kevin Taylor
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆My technician was very professional, and quick…thank you!!!
Owner Response: Thank you, Kevin! We’re glad to hear our technician provided professional and efficient service. We appreciate your support and look forward to helping you again.Ethel Brown
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I followed my technician’s instructions to leave the washer on hot water but still wasn’t operating Technician returned the following day and now it’s working Perfectly and No extra cost Thank You Jason (10 Stars)
Owner Response: #UPDATE# After further investigation, we found that the issue was due to the faulty washing machine. Once the machine was replaced, we’re glad to hear that everything was completely resolved. We truly appreciate your cooperation throughout the process and thank you for choosing us! Thank you, Ethel for your feedback. We’re sorry to hear that your washer is still having issues. We understand how frustrating this must be for you, and we want to make it right. We’ll be happy to troubleshoot further or schedule a follow-up visit to resolve this issue as soon as possible. Your satisfaction is our priority, and we appreciate the opportunity to assist you!Chris Walling
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I think Mr rooter is overpriced for sure. That being said they are always on time and always professional. Today our guy was awesome.
Owner Response: Thank you, Chris for your 5-star review! We appreciate your honest feedback. Our goal is to provide professional, reliable service, and we’re glad to hear you had a great experience with our technician today. We understand that pricing is an important factor, and we strive to deliver value through quality workmanship and exceptional service. If you ever have any questions, we’re always here to help!Steven Corbett
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆This company cares about there customers, I had a misunderstanding and they took the time to come back to my residence and fix the problem. They are highly motivated and takes accountability. I give them 5 🌟.
Owner Response: Thanks Steven for the 5-star review. We really appreciate your understanding. We are glad that we were able to work together to resolve the issue. Please dont hesitate to call Mr. Rooter for any future plumbing needs.Whitney
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I called and Mr. Rooter answered! No hesitations or delays. I am beyond satisfied with the promptness, professionalism and service of this company. Jay was amazing with the communication and setting up the appointment; he promised and delivered. Morgan was a great technician. Very knowledgeable and friendly. I would definitely recommend.
Owner Response: Thank you, Whitney, for your wonderful 5-star review! We’re thrilled to hear that Jay and Morgan provided you with prompt, professional service and excellent communication. We at Mr. Rooter Plumbing take great pride in delivering top-notch experiences, and your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out. We appreciate your support!Kelly Smith
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Trae came to my house to address my plumbing concerns. He was very polite and professional. The service was excellent and I will continue to use this company for my plumbing needs.
Owner Response: Thank you, Kelly! We’re thrilled to hear that Trae provided you with excellent service. Professionalism and quality work are what we strive for, and we appreciate your trust in Mr. Rooter Plumbing. We look forward to assisting you with any future plumbing needs!Shanika Gambrell
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Morgan and Jason did a great job from start to finish. They were very friendly and professional. My husband and I would recommend Mr. Rooter services to anyone.
Owner Response: Thank you, Shanika, for your wonderful feedback! We’re so pleased to hear that Morgan and Jason delivered exceptional service throughout the entire process. Your recommendation truly means a lot to us. Should you need anything in the future, please don’t hesitate to reach out – we’re always here to assist!Nicole Monjure
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I highly recommend Mr Rooter Plumbing. Everyone was very nice and dedicated to fixing our plumbing issue. They did a great job.
Owner Response: Thank you Nicole for your wonderful review and for recommending Mr. Rooter Plumbing! We truly appreciate your kind words about our team’s dedication and service. It was our pleasure to assist you, and we’re glad to hear you were satisfied with the results. If you ever need plumbing services in the future, we’re always here to help!Nathan Geipel
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Great experience, Very easy to work with.
Owner Response: Thank you for your positive review, Nathan! We’re glad to hear that you had a hassle-free experience with us. Your satisfaction is important to us, and we look forward to assisting you again in the future!Barbara Reece
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Morgan was extremely thorough, knowledgeable, and polite. He explained everything he did and why he was doing it. I would highly recommend Morgan. I actually asked for him when I had an additional issue, because I was so pleased with his performance on his first visit. The second time he came out was exactly like the first! Great job Morgan!!
Owner Response: Thank you Barbara for your wonderful feedback! At Mr. Rooter Plumbing, we take pride in delivering exceptional service, and we’re delighted to hear that Morgan exceeded your expectations. His thoroughness, knowledge, and professionalism truly reflect the values we strive for as a team. We’ll be sure to share your kind words with Morgan. It means a lot to know his efforts made such a positive impact. If you ever need assistance again, we’re just a call away! Stay safe during the snow storm.Shesly Harvey
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Fast and friendly service!
Owner Response: Thank you Shesly for sharing about your positive experience! We are thrilled you had a great experience with Mr. Rooter and are happy with the service you received. Quality service and work are very important to us… and our customers’ satisfaction is especially important to us!Keith Bowden
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Mr. Morgan done a great job, well please with his work, professional ( Thanks)
Owner Response: Thank you for your kind words, Keith! We’re thrilled to hear that Morgan provided you with fantastic service. Your recommendation means a lot to us, and we look forward to serving you again in the future!Ruth Oliver
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆I called 3 other plumbers before contacting Mr. Rooter and they were the only ones to get back to me on a Sunday when we had an emergency. Our technician Morgan was super helpful , prompt and even called to let me know he was going to be on the way. 10 out of 10
Owner Response: Hello Ray, Thank you for taking the time to leave a review about your experience with Morgan and our services. We’re thrilled we could resolve the plumbing issue for you on a Sunday evening! Your recommendation to your friends and family means so much to us. Thanks again for choosing Mr. Rooter Plumbing—we truly appreciate your support!kelly young
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Would definitely recommend Mr. Rooter. Staff is Professional, work to be done is explained as well as a fair price given. Joey did a great job.
Owner Response: Hi Kelly, thank you for posting your positive review. Our team here at Mr. Rooter Plumbing is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.Velma McClary
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Very professional and quick to provide service.
Owner Response: Hi Velma, thank you for posting your positive review. At Mr. Rooter Plumbing of Winston Salem, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our toilet repair was provided in a timely manner.Tylor Hacker
via Google★ ★ ★ ★ ★☆ ☆ ☆ ☆ ☆Owner Response: Hi Taylor, Thank you for taking a moment to share your experience at Mr. Rooter Plumbing of Winston Salem. We are so pleased to hear you are happy with the new water heater. If you need plumbing service in the future, please don’t hesitate to call us!!Service You Can Trust!
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Why Choose Us?
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Upfront Flat Rate Pricing
At Mr. Rooter Plumbing, you’ll know exactly what you’re paying upfront. Our flat-rate pricing keeps you in control with no surprises. Before starting, we explain the services, ensuring you can make informed decisions. Stick to your budget while getting quality plumbing you can trust—every time!
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Safety First
We always put the customer first, from our professional appearance to all the steps we take to keep your space clean. We’re licensed and insured, so you know your home is in good hands.
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Neighborly Done Right Promise®
We get it—home care can be stressful. That’s why at Mr. Rooter Plumbing, we back our work with the Neighborly Done Right Promise®. If it’s not right, we’ll make it right. Trust our skilled plumbers to fix it the first time and deliver service so good … you’ll want to call us again!
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