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Macon, GA Plumbing Reviews

What People Are Saying About Mr. Rooter Plumbing of Middle Georgia

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  • “I must say the Mr. Rooter Plumbing is the absolute best! Wade and Cole came out to my resident took care of my issues and left family and I %100 satisfied. I highly recommend these two technicians anytime!!! 😀”

    W.G. , Byron, GA

  • “Thank you so much Mr. Rooter for sending, Wade Richardson, to help our family. He was very knowledgeable, kind to our family, and made sure he did everything he could to fix our blocked drain lines. Wade made a lasting impression with his dedication to his work and we will be sure to call on him again for any other concerns. Thank you Wade for all your hard work and dedication, our home would not be functioning properly without your help.”

    Steven Handlos , Gray, GA

  • “I’ve been redoing my kitchen and have gotten extremely frustrated with the majority of contractors I’ve been dealing with. However, I am genuinely impressed with the service I received from Mr. Rooter and especially, Wade. When I called to make the appointment, Pam was very professional and courteous. The day of the appointment, she called several times and kept me updated with when Wade would get here. Wade was professional, extremely knowledgeable, answered all my questions, and made sure I understood exactly what we were doing. He had to come back on a Sunday due to circumstances that wasn’t their fault, and he was here exactly when he said he would be. Chuck also came out to assist Wade on Sunday, and I was very impressed with how knowledgeable he was too. I can’t say enough good things about this company and HIGHLY recommend them to anyone. Thank you so much!!”

    Jenny , Macon, GA

  • “Mr. Rooter of Middle Georgia promptly dispatched Chuck Scully to provide a free assessment and estimate to fix a leak near our formal dining room. Chuck provided reassurance he could fix the problem along with professional services to replace damaged pipes. I highly recommend asking for Chuck Scully when calling Mr. Rooter of Middle GA!”

    Dr. Melanie Henson , Warner Robins, GA

  • “Tech was on time, professional and very courteous. He explained the job with detail and completed the work efficiently. I would highly recommend Mr Router and Wade was excellent. Me Router has all my future business.”

    SN , Bonaire, GA

  • “Wade Richardson, was excellent, in manners and professionalism. i plan to use him the future. Thanks for a job well done.”

    J.P. , Macon, GA

  • “Wade (you should ask for him) came to our home to address our laundry pipe that was not draining. He was knowlegable and gave us his professional advice on how to address the issue. He was not in it for a quick fix job, he really cared and wanted to solve the issue and do it right! So thankful for a good plumber I can count on! He even came out 2 days later at 10p at night because there was no water coming out of our faucets. We feared there was a leak. Wade was very responsive and told my husband where the shut off valve was so we could be sure to stop a leak before he got there. Turns out the city of Warner Robins turned off the water for hydrant maintenance with no notice : ( but Wade remained kind and professional (we felt so bad!) even so late at night after what I could only imagine was an exhausting day. thanks for taking care of us wade! Would recommend to anyone!”

    Diana and Kevin Costa , Warner robins, GA

  • “Wade and Richard went out of their way to fix our problem, they were here late, they were very professional, and very knowledgeable! We would use them again in a heartbeat! These 2 guys deserve a bonus BOSS!! Way to go guys! :)”

    HR , Kathleen, GA

  • “I had some concerns after a service call by Mr. Rooter. A Supervisor engaged immediately and worked with me until my concerns were addressed. As I told him, good customer service is easy when everything goes perfectly. True customer service means doing the hard thing when things aren't perfect. You've earned a loyal household!!! And extra thanks for being so patient with our dogs who all wanted to "help."”

    Jim and Maria K. , Byron, GA

  • “Thanks Mr. Rooter, Thank you Chuck!!! For repairing the serious plumbing issues and concerns at my mom's house. Being in another city away from her, I have to hope and pray that I get someone that will be patient and honest when dealing with an septuagenarian whom likes to see and know everything. As mom described him, "He is so patient. He is showing me where everything is, he has taken photos so that I can see"...she was very content with the work done and the information that Chuck was sharing. He also left her with tips and samples to reduce some of the normal concerns (like grease)... Thank you again Chuck for your support!”

    Veronica , Macon, GA

  • “Thank you so much for sending Chuck on this call!!! He gave me so much information regarding my older home and tips that would allow me to keep the home safe and secure for years to come. Again..... Kudos to Chuck!!!”

    Byrd D. , Macon, GA

  • “After many years of renovating my Victorian home and hiring tradesman with extreme levels of dissatisfaction, I contacted Mr. Rooter to provide plumbing services for a bathroom remodel. What a tremendous surprise when Mike B. walked into my home. He provided a comprehensive review, appropriate pricing, flexibility of scheduling, and quality of workmanship. Retrofitting plumbing in a room that was previously a porch (1880s), then a butler's pantry (1900s), and bathroom (1920s) required creative solutions to resolve existing structural impediments. Mike approached the work with a smile and discussed options and pricing with me. He never attempted to gouge the "woman customer" or speak down to me. In addition, my dealings with the office staff has proven to be kind and caring. Due the positive outcomes with Mr. Rooter, I have utilized their services many times, the latest with the renovation of my kitchen (circa 1930s). Once again Mike worked around my and the stone cutter's schedule, resulting in minimal downtime during the kitchen renovation. I am extremely pleased with the results and recommend Mike B, Mr. Rooter without reservation. Thank you. I'll be calling again. There are two more bathrooms on the To Do list.”

    Satisfied Customer , Macon, GA

  • “When my line backed up, I had no idea whom to call, so I went online. I was first drawn to Mr. Rooter by the website which made it clear that my weekend emergency was no bother for the local franchise. In addition to having a tab on emergency services, a phone number prominently displayed, and the "never an overtime charge" explanation, they have modern and convenient ways to schedule appointments. I called the number, and Pam answered cordially and knowledgeably. After getting my information, she knew her technicians' schedules and worked out an arrival time with me. She even called me later to give me an updated arrival time. The technician, Chuck, arrived and knew exactly what to do, kept me informed, and worked with his team to clear up my problems. All the guys were polite, caring and capable plumbers. I got honest answers (maybe even one I didn't want) and expert advice on where to go from there. They left no mess and were respectful of my neighbors' properties as well. When you are not an expert (as I am not), it is wonderful to have such careful attention from those who are and to find experts you can trust to look after your own best interest. Thank you, Mr. Rooter.”

    Nancy T. , Macon, GA

  • “No nonsense-just the right people to do the right things to handle our long-term plumbing needs.”

    Rick & Mary Waite , Macon, GA

  • “Mr Rooter has always been very responsive to all of my plumbing needs. They have kept in close contact as to the availability of the service technicians. They have always provided quality service in a timely manner. They have worked up til 10pm at night to repair a busted water line. They have been very helpful.”

    Anonymous , Warner Robins, GA