“Just had my shower faucet replaced by a friendly knowledgeable technician named Eric. I'm definitely using Mr. Rooter next time I have an issue. He was on time and done before I knew it. Thanks!”
K.F , Merrillville, IN
“"First, I want to say whoever the lady answering the phone that morning was was fantastic. Within minutes she had someone lined up and her response was incredibly proactive so a big "Thanks" goes out to her. Joe and Ryan were great. As I had a sudden main break the morning of the blizzard I had 2 other services come out that morning before I found your listing. The first two shot me ridiculous estimates and told me they couldn't get to me til the following week without even looking at what the situation was. I greatly appreciated Joe treating me with respect and delivering an acceptable estimate. He immediately got in and looked at the pipe before he said anything about price. He tried to get the repair done that day which I couldn't have appreciated more but couldn't obtain the fitting he needed since Century was closed due to the weather. They did of course bootie up before entering my home, were friendly, courteous and efficient in their work. Company names mean very little to me but the people who do the work are the ones who make your reputation. These two are keepers for certain. Please tell them both thanks again from me and I will be certain to refer my friends and clients as I have already done. Thank you for having great employee standards and thank you for helping me out in my emergency when I called!"”
Mary O.
“The technician that came to our home was very professional and courteous. He called ahead that he would be arriving early, explained what he was doing and was patient when we asked questions. The job was more difficult than expected, but he handled the task expertly!”
Christina D.
“The technicians were polite, honest, and fixed are problem. The office manager Vanessa is lovely on the phone and very prompt. I would recommend this company to anyone”
Amy D.
“Overall they solved our plumbing issues and were knowledgeable but they had some difficulty when it came to scheduling but they did try to accommodate is.”
Bill T.
“We had a toilet that needed replacing. We called and within a day they had it replaced. They were efficient, polite and knowledgeable. We have used them before and would highly recommend them.”
Jeannie C.
“We had these guys come out to our house to fix a problem that has existed in our summer house for a number of years. Unfortunately our main line going to the sewer is broken but they offered a large range of repair options at varying costs ranging from temporary fix of yearly maintenance fix to full replacement of main lines. Joe put a camera down the line, showed me what was going on and explained the various options. He was great, - very fair, knowledgeable and very professional.”
Keri B.
“Very polite; very clean; very nice. More important, we have hot water and a fully functional system. Not cheap, but worth it.”
Lynn M.
