We handle everything from routine maintenance to complex repairs, and our emergency plumbing services are available around the clock. Here's how our licensed, experienced team approaches the most common plumbing services Greenville homeowners need:
Drain Cleaning and Drain Repairs
When you call about a clogged drain, we start with a diagnosis. A kitchen sink clog is different from a main line blockage, and the solution depends on the cause. We use video camera inspection to see inside your pipes and identify whether you're dealing with grease buildup, root intrusion, a foreign object, or a structural problem like a collapsed or bellied pipe section.
For simple clogs, cable snaking clears the blockage. For scale buildup or root masses, our HydroScrub® Jetting service uses high-pressure water to thoroughly clean pipe walls. No chemicals, just water pressure up to 4,000 PSI that removes everything from grease to mineral deposits. If a damaged pipe is causing recurring problems, we'll discuss repair or replacement options with upfront pricing for each approach with you, including trenchless methods that minimize disruption to your landscaping.
Water Heater Repair, Replacement, and Installation
No hot water? Not enough hot water? Strange noises or leaking around your water tank? We diagnose the issue with your water heater by testing heating elements, thermostats, gas valves, and pilot assemblies, depending on whether you have an electric or gas unit, and provide a solution.
If your water heater is over 10 to 12 years old, showing signs of corrosion, or requiring its second or third major repair, replacement often makes more financial sense than continuing to patch an aging system. We'll walk you through your options: traditional tank water heaters in sizes matched to your household demand, or tankless systems that heat water on demand and never run out. Tankless units are popular, but they require adequate gas line capacity or electrical service. They're not always the most cost-effective choice for every home. We give you honest recommendations based on your situation, not what's easiest for us to sell.
Sewer Line Repair, Replacement, and Camera Inspection
When multiple drains back up at once, you smell sewage in your yard, or when toilets gurgle as you run the washing machine, you likely have a main sewer line problem. We start with video camera inspection, feeding a waterproof camera through your cleanout to see the entire line from your house to the street connection or septic tank. This shows us exactly where and why the line is failing.
Root intrusion, pipe collapse, offset joints from soil settlement, or deteriorated clay pipe. For root problems caught early, we can clear the roots and recommend maintenance treatments. For structural failures, we discuss repair options including traditional excavation or trenchless pipe lining and pipe bursting methods that create a new pipe inside the old one without tearing up your entire yard. We show you the camera footage, explain what you're looking at, and give you honest options with transparent pricing before any work begins.
Leak Detection and Repair
Not all leaks are obvious. You can hear and see a dripping faucet, but a leak hidden inside walls, under concrete slabs, or in underground yard lines can cause serious damage before you know it exists. Water stains, mold growth, unexplained increases in your water bill, or mysterious wet spots in your yard are all signs. We use electronic leak detection equipment, including acoustic listening devices and thermal imaging to pinpoint leak locations without destructive exploratory demolition. Once we've located the leak, we access it with the least invasive method possible, repair the damaged section, and test the system to confirm the fix before we close everything back up.
24/7 Emergency Plumbing Services
Plumbing emergencies don't wait for business hours. Burst pipes, sewage backups, water heaters flooding your basement, and gas line leaks all require immediate professional response. That's why we answer our phones around the clock with a real person, not an answering service. When you're standing in water at midnight, you need help now, not a callback in the morning. Our emergency plumbing services will dispatch a licensed plumber who arrives with a fully stocked truck ready to stop the immediate problem, minimize damage, and restore safety to your home. We'll also discuss permanent repairs and whether temporary fixes are appropriate until business hours, when more cost-effective solutions can be implemented.
Fixture Repair and Replacement
From leaking faucets and running toilets to garbage disposal repairs and shower valve replacements, we handle every fixture in your home. These seem like small issues, but a running toilet can waste 200 gallons per day. A dripping faucet can add thousands of gallons to your water bill each year. We repair when possible and recommend replacement when fixtures are worn beyond cost-effective repair. We'll install builder-grade fixtures you supply or recommend quality options that balance durability, efficiency, and budget.
Sump Pump Services
If your home has a basement or crawl space in Greenville's clay soil, a working sump pump protects you from groundwater intrusion and foundation damage during heavy rain. We install, repair, and maintain sump pump systems, including battery backup systems that keep pumping even during power outages when you need them most. We also test pump operation, check float switches, clean pump basins, and verify discharge lines are routing water away from your foundation properly.
Gas Line Repair and Installation
Gas line work requires specialized licensing and adherence to strict safety protocols. We handle gas line repairs for leaks, corrosion, or damage. We also do new gas line installation for ranges, dryers, water heaters, and generators, plus pressure testing to verify system integrity. If you smell gas, leave immediately. Don't touch electrical switches. Call 911 first. Then call us to respond once the fire department has cleared the scene and confirmed it's safe to enter.
Commercial Plumbing Services
Businesses throughout Greenville depend on us for commercial plumbing system maintenance, drain cleaning, water heater services, bathroom fixture repairs, and emergency response. We understand that plumbing downtime costs you money in lost productivity and closed facilities. We work efficiently, often during off-hours to minimize disruption. We maintain the same standards of courtesy and skilled workmanship that have earned us over 260,000 customer reviews nationwide with a 4.8 out of 5 star rating.
When to Call a Greenville Plumber Immediately vs. When You Can Wait Until Morning
Not every plumbing problem is an emergency, but some need immediate attention to prevent serious damage or protect your family's health and safety. Here's what we tell Greenville homeowners:
Call Us Now, Day or Night, If You're Experiencing Issues Like:
- Burst pipes or active flooding: Shut off your main water valve (usually near the meter or where the line enters your home) and call us immediately. Every minute of running water causes more damage.
- Sewage backup into your home: Don't use any plumbing fixtures. Sewage contains harmful bacteria and viruses that threaten public health and require professional cleanup and disinfection beyond just clearing the blockage.
- No water when neighbors have service: Indicates a main line break on your property that's likely flooding your yard and undermining your foundation.
- Gas smell near appliances or in your home: Leave immediately without touching electrical switches (sparks can ignite gas). Call 911, then call us to respond once authorities clear the scene.
- Water heater actively leaking with water spreading: Shut off the water supply to the heater and the power breaker or gas valve if you can do so safely. A failing water tank can release 40 to 50 gallons quickly.
- Frozen pipes that have burst: Frozen pipes are more common in unheated crawl spaces and exterior walls during South Carolina's occasional hard freezes. Shut off the water and call for emergency plumbing services before the ice thaws and flooding begins.
These Can Usually Wait Until Business Hours:
- Dripping faucet or shower head
- Running toilet (unless water is overflowing the bowl)
- Slow-draining sink that still drains eventually
- Low water pressure at one fixture
- Water heater not producing hot water, but not leaking
- Garbage disposal is humming but not running
When in doubt, call us anyway. We answer around the clock, and we'll help you decide the best course of action based on your specific situation. Sometimes, a simple step you can take immediately prevents an emergency-rate service call later.
Protecting Your Greenville Home: Preventative Advice From Licensed Professionals
For Homes Built Before 1990 in Older Neighborhoods
If you're in North Main, Augusta Road, Overbrook, or other established neighborhoods with mature trees, your sewer lateral is probably vitrified clay pipe. While they were built to last, tree roots can infiltrate through the joints over time. If you have gurgling drains, slow-clearing toilets, or you're buying the home and want to know what you're inheriting, it's best to schedule a video camera inspection every 3 to 5 years. Early root treatment is simple and affordable. Waiting until sewage backs up into your house turns a minor maintenance issue into a major emergency.
Annual Water Heater Maintenance
Greenville's slightly hard water causes sediment buildup at the bottom of your water tank. You'll hear the sediment harden and crack as it heats when the unit fires up, producing rumbling or popping noises. Annual flushing removes sediment, improves efficiency, and extends your water heater's lifespan by years. If you're hearing those noises now, you're already overdue. We can perform a flush during routine maintenance or assess whether the damage is already done and replacing it makes more sense.
Watch for Foundation Movement
Greenville's clay soil expands when saturated during wet spring months and shrinks during the summer heat, causing settling and foundation movement that can stress your water and sewer lines. New cracks in your foundation, doors that suddenly stick, or unexplained wet spots in your yard can signal underground leaks caused by shifting soil. If your water bill spikes without explanation, call us for leak detection before minor damage becomes catastrophic.
Seasonal Drain Maintenance
Have your main sewer line cleaned every few years if you have older pipes, large trees near your line, or you've experienced backups before. Preventative drain cleaning during routine maintenance costs a fraction of emergency services, property damage, and the stress of sewage in your home.
Test Your Sump Pump Before Storm Season
Pour a bucket of water into your sump basin and verify that the pump activates and discharges water away from your foundation. If it doesn't run, runs continuously, or if you notice strange noises, call us for service before the next heavy rain when you'll need it most.
Why Greenville Homeowners Choose Mr. Rooter Plumbing
We're a locally owned and operated Mr. Rooter Plumbing franchise, which means you get personalized service from your neighbors, backed by the training, standards, and support of a national brand that's been in business since 1970. Here's what that means for you:
Licensed, Insured, and Background-Checked Plumbers in Greenville
Every member of our team holds proper licensing through South Carolina's Department of Labor, Licensing, and Regulation as required by municipal and state plumbing regulations. These aren't just paperwork requirements. Licensing examinations verify that plumbers understand building codes, safety standards, and proper installation methods that protect public health and your property. Our plumbers also carry full liability insurance and undergo background checks before entering your home, because we understand you're trusting us in your personal space.
Upfront, Flat-Rate Pricing You See Before Work Begins
You'll know exactly what the work will cost before we start. We diagnose the problem, explain what needs to happen and why, and give you options. Typically Good, Better, and Best approaches that balance immediate needs with long-term value. You choose the repair or replacement level that fits your budget and goals. No surprises, no hidden fees, no overtime charges. The price we quote is the price you pay.
Neighborly Done Right Promise®
We back the quality of all our work and replacement parts. Up to 30 days on drain cleaning, 90 days on repair workmanship, and 1 year on replacement workmanship for residential clients. If something isn't right, we'll make it right. That's our workmanship promise, backed by the Neighborly family of home service brands.
Respect for Your Home and Time
Our Greenville plumbers arrive in uniform, in marked company vehicles, at the appointment time you schedule. You don't need to wait around for hours wondering when, or if, we'll show. We wear shoe covers and lay floor mats to protect your floors, and clean up thoroughly before we leave. Your home should look better than when we arrived, not like a construction site. This isn't extra. It's how the best plumber in Greenville operates every single day.
24/7 Emergency Availability With a Real Person Answering
When you call our emergency line at 2 a.m. with a burst pipe, you speak with a real person immediately. Not a recording, not an answering service that takes a message for callback in the morning. We dispatch a licensed plumber to your location with a fully stocked truck ready to handle the emergency and protect your home from further damage.
Flexible Financing Options
Major plumbing repairs and replacements like water heaters, sewer lines, or repiping projects represent significant investments in your home. We offer financing options to help make necessary work manageable within your budget, so you don't have to choose between fixing what's broken and paying other bills.
Contact Your Trusted Greenville Plumbing Company Today
Whether you're dealing with a plumbing emergency right now or you want to schedule routine maintenance, our team is ready to help. We serve Greenville, Simpsonville, Greer, Taylors, Fountain Inn, Travelers Rest, and surrounding areas throughout Greenville County with the same professionalism, expertise, and courtesy that's made us the plumbing company Greenville homeowners call first.
Contact us now to schedule service or request an estimate online. Let's take care of your plumbing so you can get back to enjoying your home.
