What People Are Saying
About Mr. Rooter Plumbing of Greenville

“Mr Rooter and the service technician Jason were quick to respond after we had plumbing issues. They were able to locate the issue and perform the service within 24 hours of their visit. The repair included digging up a sewer cleanout, clearing out the sewer lateral and replacing a one way cleanout with a two way cleanout. They even videoed the line to check its condition. They went above and beyond to even replace the mulch the cleanout excavation disturbed and was able to keep the plants undisturbed. Exceptional service and low costs 5/5 stars from me, no question.”

Christian Alonso , Greenville, SC

“Cole was very personable and professional as he cleaned out my PVC piped sewer line to the street which was blocked by some rocks and terracotta pieces at the street. He worked tirelessly for 2-3 hours until water, etc. was able to flow through my line and showed me the video of my line as well as emailed me a copy. He had no problem with me watching him work and he kept me apprised of whatever he discovered. It was expensive but I appreciate the warranty given with the service. Thank you!”

Kathlynn Kellogg , Greenville, SC

“I had a problem with my main drain line. Called a couple of other plumbers but they couldn’t come out until next day. Couldn’t wait. Called Mr Rooter for first time. Dallas came out and was here around 5 hours and worked until he fixed the problem. Very professional and friendly. Kept me informed at all times. He was great. Just wish it wasn’t so expensive. LOL!”

J Stephens , Greenville, SC

“I called Mr. Rooter for help with backed up sewage about 10:00 and there was a technician here within an hour. He looked over the job and quoted a reasonable price and jetted out our drain line. When this was done, he used the camera to check drain line, he noticed it was still partially clogged and jetted out line again. After this he rechecked line with camera, and it was much cleaner. Nick was very patient and professional. I will definitely use them again.”

Scott Langley , GREER, SC

“Called for an estimate for leaking drain line under the house. Ronnie (although very busy) worked us in and made our repairs the very next day. He was personable and professional. We feel blessed to know folks with such an amazing work ethic are still around. We recommend Mr. Rooter of Greenville to anyone with a plumbing need.”

Eddie Taylor , Greer, SC

“So I have a yearly maintenance plan with another company but they were booked up until the next day and I had to have access to my kitchen sink as I was preparing a luncheon for my office of 35 people. I had used Mr. Rooter before and took a chance thinking they would probably be booked too as it was well into the afternoon when I found the sink P-trap had just decided to pop off and water was pouring out from under the kitchen sink. The tech Cole was sent out and was very professional and efficient and I was highly impressed. I think I'll keep the other company for the Hvac and Electricity but I'm going to call Mr. Rooter for my Plumbing issues which as of late have been often due to a complete new remodel to my house. Thanks so much Mr. Rooter”

Denise Thomas , Greenville, SC

“Mr Rooter came out right away at our distress call to check out the situation. They coordinated the mitigation with Rainbow, and Dallas diagnosed the problem expertly to stop ongoing damage. He let us know our options and next steps for definitive repair. When Dallas returned with Jesús, they protected surfaces, wore shoe covers, worked efficiently, cleaned up, advised, and helped gather up loose ends. They really went the extra mile. Exceptional consideration and manners!”

Chery Gwyn , Greenville, SC

“Nick came out late at night to make sure our plumbing was ok. We had a toilet that had a bad blockage and ended up clearing itself out. Nick still came and made sure we were ok. Great Job and will definitely use your service in the future if needed.”

Joshua Cornett , Woodruff, SC

“Matt arrived within 2 hours of our call on a Saturday afternoon and discovered a blockage requiring additional equipment. Cole and Ronnie came back Monday to jet and inspect the line. All three were prompt, professional, and polite. Our options were explained clearly as roots and breaks were found in our 51 year old clay pipe drain. We opted to have the 72' of line replaced with PVC, and are pleased with quality work, fair price, and completion/cleanup.”

Tom Batzing , Greenville, SC

“Bought two new toilets and had them installed thru the Company I bought them from. Unfortunately there were issues with the quality of installation and the Company had to send out a second Plumber. The Issues continued and thankfully Cole with Mr. Rooter was sent out. Not only did he do an awesome job - he corrected the issues - he was polite, thorough, and explained everything he did to me which means a lot! He had a job on his hands because of the age of my house and how the first two Plumbers had installed them. He never complained or said anything negative about the other two Plumbers - it was a all day job having two toilets to take out and re-install and fix. He cleaned up and left no mess. I can't say enough about Cole and his work and Mr. Rooter. So thankful for Mr. Rooter and their excellent work - and I'm so glad I have finally found a Company that I can trust and rely on! Thank you Cole and thank you Mr. Rooter!!”

Rita Ross , Taylors, SC

“I called Mr Rooter to repair an underground leak in my sewer drain line. I called about the service late one afternoon and the service was actually scheduled for the next morning. The tech, Cole Reeder, arrived early, analyzed the repair, and provided an estimate of cost within 15 minutes. I approved & the repair was completed in less than 1.5 hours. I am completely satisfied.”

Fred L Fulmer Jr , Simpsonville, SC

“I had a leak in my main waterline and I got an estimate from Josh. Once I decided to go ahead with the repair, I was booked an appointment the very next day. I was very pleased with his knowledge and service. Another plumber I called for an estimate actually told me that my repair could not be made and I would have to have a new waterline ($3,500.00), but thanks to Mr. Rooter and Josh, I saved a lot of money. I would highly recommend Mr. Rooter and Josh! 5 stars all the way!!”

MARSHA BOWERS , Greenville, SC

“I was impressed with the speed that the technician was dispatched to my home. Russ Dixon was very polite and professional and took the time to explain what the issue was with the plumbing and what needed to be done. The issue was resolved quickly. This was my 1st experience with the company and I will definitely use again for plumbing issues!”

Donnell Hill , Ft Inn, SC

“Our main sewer drain clogged up on a Saturday morning. Ronnie from Mr Rooter came out and got the drain cleared. Ronnie showed me on the camera live that we had tree roots clogging the line. The yard had to be dug up and the line repaired. Ronnie returned and performed the task. He was polite, friendly, honest and encouraged me to observe what needed done and why. Very satisfied with their service and would definitely use them again.”

John Philip Grana , Greer, SC

“We had some serious plumbing problems: a blockage in our sewer line and we needed to have a cleanout access installed in the sewer line. As we always do when we have plumbing problems, we called Mr. Rooter. Russ and Matt came out and took care of the problems in a timely manner, leaving their work area clean and restored. Their knowledge and expertise of their trade gives me peace of mind and makes the cost of the job lower and insures a sound solution to the problem at hand.”

Steadman Ariail , Greenville, SC

“Great job guys! Matt Terpak is an awesome guy to work with! His professionalism & knowledge is fantastic & he’s going to give each customer a great personal experience. He went above and beyond my needs just to satisfy our needs for my barbershop plumbing needs. He’s highly recommended! Great job!!! Much appreciated.”

Antwan Henderson , Greenville, SC

“My initial communication with Mr Rooter was through a website! They got back to me right away... <1 hour. Matt was excellent. He gave me options. Told me what it was likely to cost up-front. Showed up on time. He looked very professional. He had all the equipment he needed to do the job and he knew the best course of action. He used shoe covers to keep our house clean. He wasn't here more than an hour before the issue was resolved. He listened to me and answered my questions. Mr. Rooter home office was great too. They kept me informed of Matt's schedule. Greenville Rooter you have a valuable asset in Matt! Please keep him happy, so he can keep us, your customers happy. I am a diyer but sometimes I just need professional help. Very happy that I can trust Mr. Rooter Blessings, John 20:29”

John R. LaCourse , Taylors, SC

“This was a very difficult job and I'm pleased to say that Jason and Nick never faltered. They set clear expectations, shared an action plan then met every objective and obstacle with a solution. Their trouble shooting skills made their work experience obvious. Every detail went smoothly and their customer care met the same expectations I had for my own employees - HIGH. Nice job guys! I won't hesitate to call you again.”

Paul & Valerie , Simpsonville, SC

“Our emergency began on the weekend with our 2nd floor flooded in the worst kind of way by the worst kind of water. Immediately called and spoke with an actual human, which have become like Unicorns in the weekend automated service industry. She was calm and direct letting me know exactly the timeframe to expect the technician and she made sure I understood all the answers to my queries. Our technician was Josh Powell. If he is indicative of the personnel Mr. Rooter employs I confidently affirm I will remain a loyal customer for as long as he is employed with them. Extremely professional, punctual, polite and well versed in his trade. He assessed the actual problem and quickly determined 2 courses of actions with which he could use to remedy the foul mess of odors attacking my senses and the foul mouth of my wife attacking my nerves. I fully recognize that service calls are an opportune situation to market extended and advanced practices and technology and a necessary evil we consumers must endure. However; Mr Powell never once marketed a single item, only speaking to continually inform me of his methods, stage, and results. In fact, the 2 remedies had a price difference between them of $250. Josh stated what "he" would use if "he" were at "his" home and "he" faced similar emotional stress from "his" spouse. It was the cheaper of the 2 remedies! I wasn't sure how to respond to a service technician saving me money while completing the job they were tasked to handle. The lack of time it took from his arrival to completion, money he saved us and successful completion of our emergency clearly meant that Josh Powell was ALSO scared of my wife or; more likely; he's just that Damn Good!”

Spanky Amick , Greenville, SC

“I am more than pleased with the professionalism of Mr. Rooter. Jason was courteous, knowledgeable and on time. Jason came in, covered his shoes, accessed the situation and fixed it immediately. I would recommend this company to anyone. Ask for Jason, he was outstanding!”

Geoffrey K Humphreys , Travelers Rest, SC

“We just had a new sewer line put in by Mr. Rooter and are very pleased with the work they did. Ronnie Brooks the representative that gave us the quote was very professional and explained every detail of the procedure. When they experienced difficulties that they could not see ahead of time like bed rock and giant boulder under the surface, they did not quiver, but did what they had to do to provide everything they said they would do and that was to give us a new sewer line that would work and last many years. Russ Dixon that worked with Ronnie was also very professional and courteous. Sam also came and helped and he also was super in helping to complete our project. I can highly recommend this company to anyone needing the services they advertise. It is not the name that makes the company, it is the people that represent them. They are very fortunate to have Ronnie, Russ, and Sam leading the way for them. John & Beth Goetz”

John W Goetz , Greenville, SC

“I had an emergency when a stump removal cause a line to break leaving me without water. I was told someone would be at my home within an hour. Within an hour Jason Boldong was at my home. Jason was very knowledgeable , explain everything with clarity and had the job completed in a timely manner. Very nice and professional guy. He represented this company in such a way that I will call with any plumbing problems as well as refer to family and friends Great job.”

Brenda Williams , Simpsonville, SC

“Very satisfied with Mr Rooter From Josh who took our call to Russ our very polite and professional technician who answered all of our questions Russ was very patient and knowledgeable will definitely request Russ for future problems that need to be attended to.”

Wayne and Gwen Boyd , Greenville, SC

“Had a reconstruction issue with a broken toilet valve. Russ came out exactly when they said, fixed the problem very quickly, then we walked around the house and discussed everything from clogged faucets to our well. Best plumber visit I can remember”

Great Service , Gray Court, SC