“Adam was the technician that came to the house. He had a very long day and we were his last customers at approx 6 pm on a Sunday. He was very polite, courteous and explained the issue and what he planned to do. Once he was done, he used a camera to make sure there were no issues like roots growing through the pipe or any other problems. I also had numerous questions for him, and he was very patient and helpful.”
Michel ter Kuile , Byron Center, MI
“Called Mr Rooter fix a leak in my tub and had excellent service done I think the guys names were Corey and Jay but they were on time courteous and great workers I give them a 5 Star rating and would recommend them to anyone”
Reynaldo medina , Wyoming, MI
“Yesterday morning I woke up to my pipes clogged and water starting to come into my basement. I called Mr. Rooter and Jay was sent out not even 2 hours later. Not only did he fix the issue, he was informative, friendly, and motivated. Jay walked me through each step and helped me completely understand the problem, the process, and the solution. I would recommend Jay and Mr Rooter to anyone needing services and I will use Mr Rooter for my future plumbing needs. Thanks again, Jay!”
Eric Martin/Jamie Carrere , Grand Rapids, MI
“Jay did a great job with our plumbing issue. He was on time, courteous, and was so patient answering all our questions. Definitely recommend and will request him next time. Also was happy to hear Mr. Rooter offers a discount to seniors.”
Don K. , Grand Rapids, MI
“The Service Rep was very friendly and went over all options knowing that price was very important. He did his best to try and be as cost effective and showed me each step of the process and why he was doing certain things. In the end we had to go with the most expensive service but again the service rep explained our problem and showed me why this was the best option for our problem. He also gave us a quote for future services and explained why this may be necessary in the near future. Very happy with their service and the quality of work. Will be doing business with this company when the time comes for future service.”
Jason M. , Grand Rapids, MI
“Very happy with the service the plumber did a great job and fast thanks so much will definitely keep his card!”
Steve H.
“We have had a large number of plumbing problems in 2015. Using 2 other area problems - 1 we had to beg to show up and when they did the technician treated as a nuisance, and the 2nd charged us more than the value of a new water heater to fix ours. I did a search for area plumbers and at first almost did not call thinking Mr. Rooter was only company that that worked on sewer pipes and home pipes/drains. After further review of their site I realized they were full service plumbing as well. I am so glad that I called Mr. Rooter. They were to our home the next day, the service technician was professional, helpful, informative and treated us like a customer. The price to repair our problem was less than expected. We will be back. Thank you - 5 stars !”
Jacci H.
