1. Initial Contact and Scheduling: You call and describe your drain symptoms. Same-day diagnostic visits happen when sewage backs up into your living space. Standard appointments get scheduled at your convenience.
2. Video Camera Inspection: Your plumber inserts a waterproof camera into your drain line through an existing cleanout or access point. You watch the monitor as the camera reveals cracks, root intrusion, corrosion, or collapsed sections. The camera transmitter pinpoints the exact depth and location of damage from above ground.
3. Diagnosis and Options: Your plumber explains what the camera footage shows and presents repair options. Trenchless CIPP lining works for pipes with intact structural walls. Pipe bursting replaces severely damaged lines without full excavation. Traditional dig-and-replace handles complex repairs involving multiple offsets or bellied sections. You receive upfront pricing for each option before proceeding.
4. Drain Repair Execution: Your repair crew completes the chosen method using professional-grade equipment. CIPP lining takes 4-6 hours from start to finish. Pipe bursting typically completes in one day. Traditional excavation may require 1-2 days, depending on depth and access. You receive updates throughout the process.
5. Testing and Cleanup: Your repaired drain gets tested with water flow and camera re-inspection to verify proper function. Excavated areas get backfilled, compacted, and restored to match the surrounding grade. You receive documentation of the repair for your records and future home sales.
6. Follow-Up and Warranty: Your repair includes a workmanship warranty. Follow-up contact ensures the drain continues functioning properly. You receive maintenance recommendations to extend the life of your drainage system.