Shawn McGrail, a Mr. Rooter Plumbing technician in Manchester, N.H., was going about his normal day when he saw a car run a stop sign and hit a passing car. The car flipped over, leaving the driver suspended from his seat belt and the passenger thrown to the back of the car.
Shawn heard the two trapped passengers crying for help, and he ran right over. He was actually the first person to the scene. He climbed into the vehicle and released the seat belt from around the neck of the driver.
Shawn stayed with the driver, keeping him calm and alert, until the rescue team arrived. One fireman was so grateful for Shawn's help he asked Shawn to stay and assist in keeping the driver stable while he placed a neck brace on him.
I am so proud of the way Shawn responded in this situation. It would have been easy for anyone to just sit by and watch, but this Mr. Rooter service professional rose to the occasion and became a hero. Shawn, we're glad to have you on our Mr. Rooter team!
Here's wishing you a world class day.