Finding the right plumber can be the difference between having a proper plumbing system and a faulty, unreliable one. Seeing as properly running water and clear pipes are essential aspects of living comfortably at home, it's critical to inform yourself before going to just any plumbing company.
Asking the Right Questions and Finding a Good Plumber
We want you to have the best plumbing experience possible, so we put together this list of five questions that will help you identify a good plumber. Asking smart, targeted questions and paying attention to the responses will tell you whether or not you're speaking to a good plumber. Keep reading to learn what to ask!
1. Do They Have a Proper License?
Most states require that all plumbers be licensed professionals. While asking is a great first start, you can also double check on Angie's List or Better Business Bureau. Hiring a trained and experienced plumber is the most significant factor in ensuring a job well done.
2. What Are Their Rates and Fees?
Before you call your potential plumber, we recommend conducting some research regarding the pricing and cost of typical plumbing companies. By asking upfront, you'll be able to tell if they're overcharging and avoid the risk of being surprised with a pricey bill in the end.
3. Do They Attend to Emergency Situations?
Not all plumbing companies offer 24-hour assistance. But if you ever have a plumbing emergency, knowing you have a plumber at your fingertips will help you rest easy should an issue arise. For instance, you can call Mr. Rooter anytime day or night, and we'll have someone at your home quickly and with the right tools to fix your situation.
4. What Is Their Response Time?
If your toilet clogs or water stops running, timing will be everything. Some plumbing companies have quicker dispatch times than others. It's key to know what to expect when you call your plumber. Asking what their response time will be in the beginning gives you the option of finding a plumber that works best for you and your needs.
5. Do They Use the Best Tools and Equipment Needed to Perform the Job?
While you may choose to ask whether a plumbing company uses the most updated and modern tools, you can also head to the reference/customer review section of their website. Happy and satisfied customers leave happy and raving reviews. If a good plumber does their job, client reviews will mention that their problem was fixed fast and efficiently, with care and quality service. Be on the lookout for negative reviews — they could be meaningful red flags!
Finding a Plumber Has Never Been Easier
Mr. Rooters employs only licensed plumbing professionals — we're proud to have some of the best plumbers in the industry. We offer 24-hour, on-call emergency plumbers, upfront and flat-rate pricing, no overtime fees, and free plumbing check-ups for all of our clients. If you're searching for a plumber in the greater Syracuse area, contact us today.